word error

I'm running office 2000 on a XP machine.....when I open
Word I get this message "changes have been made that
Affect the global template, normal. Do you want to save?
These changes?" If I hit yes the window closes out of
Word back to my desk top.....if I hit no the same thing
happens...the only way is to cancel. My question what
must I do to make this message stop popping up... or work
with it.

Hi Mac,

Message to save global template Normal.dot every time that you quit Word
Microsoft Knowledge Base Article - 291352
http://support.microsoft.com/default...b;en-us;291352

SUMMARY
When you quit Word, you may be prompted to always save the changes to your
global template, Normal.dot. First, you can turn off the prompt and Word
will automatically save the changes, but you may still have a problem.
Second, your Normal.dot template may be infected with a macro virus. To
resolve this problem, you would need to install or update your virus
protection software on your computer. Third, you could have an add-in that
is causing this problem. To resolve this problem, you may need to determine
what add-in is causing the problem and remove it from the Office or Word
startup folders.

SYMPTOMS
Every time that you quit Word, you receive the following message:

Changes have been made that affect the global template, Normal.dot. Do you
want to save those changes?

CAUSE
This problem may occur for the following reasons.
Cause 1: The "Prompt to save Normal template" check box is selected
You receive this if the Prompt to save Normal template check box is
selected.
Workaround
To turn off this message, follow these steps.

Important Note If you turn off this message in Word, you may still have a
problem. Word will automatically save the changes to your global template,
Normal.dot, but you will not be prompted. You may still have to perform the
other steps listed in this article.
On the Tools menu, click Options.
On the Save tab, click to clear the Prompt to save Normal template check
box.
Cause 2: Word is infected with a macro virus
This problem may occur if your computer is infected with a virus that
changes the global template (Normal.dot). To help avoid virus infection,
keep your antivirus software and your virus definitions updated with the
latest versions. Ask your antivirus software vendor for the latest
information.

For information about how to contact your antivirus software vendor, click
the appropriate article number in the following list to view the article in
the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

For additional information, click the article numbers below to view the
articles in the Microsoft Knowledge Base:
211800 WD: What to Do If You Have a Macro Virus

233396 WD: How to Reduce the Chances of Macro Virus Infection

211607 WD: Frequently Asked Questions About Word Macro Viruses

Cause 3: An installed add-in or an installed macro is changing the global
template Normal.dot
You may receive the message that is listed in the "Symptoms" section if an
add-in or a macro on your computer modified the Normal.dot template.
Add-ins that are known to cause this behavior include the following:
Stamps.com Internet postage
Works Suite add-in for Microsoft Word
An add-in installed in Word may add one or more of the following items to
your computer:
WLL file
Templates
COM add-in
Auto macros
Workaround
How to remove WLL add-ins and templates in the Word and Office Startup
folders

When you start Word, Word automatically loads templates and add-ins that
are located in the Startup folders. Problems in Word may be the result of
conflicts or of problems with an add-in. To determine whether an item in a
Startup folder is causing the problem, temporarily empty the folder.

Word loads items from the Office Startup folder and the Word Startup
folder. To remove items from the Startup folders, follow these steps:
Quit all instances of Word. If you use Word as your e-mail editor, make
sure that you quit Outlook also.
On your Windows desktop, double-click My Computer, and then locate your
Office Startup folder. The default location is:
C:\Program Files\Microsoft Office\Office\Startup

Note For Office versions 2000 and earlier, the Office folder is Office. For
Office XP, the Office folder is Office10. For Office 2003, the Office
folder is Office11.
Drag each item from the Startup folder to the desktop. (Or create a folder
on your desktop and drag each item to this new folder.)

Note To create a new folder on the desktop, right-click a blank area on the
desktop, point to New, and then click Folder.
Find the Word Startup folder, and then drag each item from the Startup
folder to the desktop. (Or create a folder on your desktop and drag each
item to this new folder.) The default location for the Word Startup folder
depends on the operating system.

On Microsoft Windows 98 and Windows Millennium Edition without profiles
enabled, the location is:
C:\Windows\Application Data\Microsoft\Word\Startup

On Windows 98 and Windows Millennium with profiles enabled or on Windows NT
4.0, the location is:
C:\Windows\user name\Application Data\Microsoft\Word\Startup

On Windows 2000, Windows XP, and Windows Server 2003, the location is:
C:\Documents and Settings\user name\Application Data\Microsoft\Word\Startup

Start Word.

If you can no longer reproduce the problem, and you removed multiple items
from the Startup folder or folders, you can try to isolate the problem by
adding the files back to the appropriate Startup folder, one by one. Try to
reproduce the problem after each addition to determine which file causes
the problem.
How to remove COM Add-ins

COM add-ins can be installed in any location. COM add-ins are installed by
programs that interact with Word. To view the list of installed COM
add-ins, follow these steps:
On the Tools menu, click Customize.
On the Commands tab, click Tools in the Category list.
Use the mouse and drag the COM Add-Ins command to a toolbar.
Click Close to close the Customize dialog box.
Click the new COM Add-Ins button to view the COM add-ins that are loaded
with Word.
If add-ins are listed in the COM Add-Ins dialog box, temporarily turn off
each of the add-ins. To do this, click to clear the check box for each COM
add-in that is listed, and then click OK. When you restart Word, Word
starts without loading the COM add-ins that you turned off.

If the problem is resolved after you turn off the COM add-ins, one of the
listed COM add-ins is the cause of the problem. If you have multiple COM
add-ins listed, you may want to determine which one is causing the specific
problem. To determine this, turn the COM add-ins back on one at a time, and
then restart Word.

How to remove Word auto macros

Some macros are named "auto" macros. These auto macros run automatically
when Word is started. The following table lists these auto macros. To start
Microsoft Word without running the auto macros, hold the SHIFT key while
you start Word. To do this, click Start, point to Programs, and then hold
the SHIFT key and click Microsoft Word.Macro Storage location Automatically
Runs
AutoExec In the Normal template or in a global add-in When you start Word
AutoNew In a template When a new document that is based on the template is
created
AutoOpen In document or template When a document that is based on the
template or that contains the macro is opened
AutoClose In document or template When a document that is based on the
template or that contains the macro is closed
AutoExit In the Normal template or a global add-in When you quit Word
Word recognizes a macro with a name that begins with "Auto" as a macro that
automatically runs when the situation to which it applies occurs. You can
temporarily prevent an auto macro from running by holding SHIFT while
performing the action that causes the macro to run. For example, to prevent
an AutoOpen macro from running, hold SHIFT while you open a document or a
template.

If the problem is resolved by holding the SHIFT key when you start Word or
when you perform an action in Word such as opening a document, an auto
macro is the problem. To work around this problem, follow these steps:
Start Word the way that you typically do.
On the Tools menu, point to Macro, and then click Macros.
In the Macros dialog box, a list of macros may appear. If any macro listed
begins with "Auto", you may want to remove this macro.
To remove an auto macro, click the macro, and then click Delete.

Note An auto macro may have been added by a Word add-in. To determine what
template contains the auto macro, change the Macros in box to a listed
template. After you determine which template contains the auto macro, you
may want to remove that template from your computer. Removing a template
that was added by a Word add-in may reduce or stop the add-in's
functionality.
Click Cancel to close the Macros dialog box.
On the File menu, click Exit to quit Microsoft Word.
If the problem is resolved after you restart Word, the auto macro was the
problem.

Please let me know has this helped You...

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.