A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Contacts
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

address book empty



 
 
Thread Tools Display Modes
  #1  
Old May 13th, 2009, 03:21 AM posted to microsoft.public.outlook.contacts
qryus
external usenet poster
 
Posts: 7
Default address book empty

"Show this folder as an e-mail Address Book" grayed out.
  #2  
Old May 13th, 2009, 10:29 AM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 1,106
Default address book empty

Provide some information. State which of the instructions you are following,
Outlook version, and what happens.
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.


  #3  
Old May 13th, 2009, 03:38 PM posted to microsoft.public.outlook.contacts
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default address book empty

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Exchange Messaging Outlook newsletter:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.


  #4  
Old May 13th, 2009, 04:08 PM posted to microsoft.public.outlook.contacts
qryus
external usenet poster
 
Posts: 7
Default address book empty



"Russ Valentine [MVP-Outlook]" wrote:

Provide some information. State which of the instructions you are following,
Outlook version, and what happens.
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.



  #5  
Old May 13th, 2009, 04:20 PM posted to microsoft.public.outlook.contacts
qryus
external usenet poster
 
Posts: 7
Default address book empty

Fixed. Thank you again.


"Russ Valentine [MVP-Outlook]" wrote:

Provide some information. State which of the instructions you are following,
Outlook version, and what happens.
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.



  #6  
Old May 13th, 2009, 04:56 PM posted to microsoft.public.outlook.contacts
qryus
external usenet poster
 
Posts: 7
Default address book empty

Beautiful. Thank you very much!!
I removed it, added it, then restarted, in that order.


"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Exchange Messaging Outlook newsletter:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.



  #7  
Old May 15th, 2009, 02:15 AM posted to microsoft.public.outlook.contacts
James Griffin
external usenet poster
 
Posts: 1
Default address book empty

I have tried this about 10 times and always the Address Book box is grayed
out, and will not let me remove the Outlook Address book, only the Mobile
address book, I can not change the properties of the address book. I have
removed the Business Contact Manager and run a restore and repairs. The next
step is to backup and remove Outlook and reinstall it. I am using Windows 7
RC1, x64 and was having troubles with Outlook each time I would close the
program It would restart and say that it was not shut down properly.

"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Exchange Messaging Outlook newsletter:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.



  #8  
Old June 4th, 2009, 01:48 AM posted to microsoft.public.outlook.contacts
JK
external usenet poster
 
Posts: 220
Default address book empty

Yes, me as well. Vista 32bit, outlook 2007 w/BCM. Sorry Diane, I tired the
New profile too to many hrs of work, no results, and much dismay ... no use.
Still greyed out. I'm sorry... no one in MS has dealt with this in the 3yrs
Outlook 2007 has been out???

And it's a bug that has been throughout Outlook 2000 - 2007?

Thanks if anyone finds something to help it.


"James Griffin" wrote:

I have tried this about 10 times and always the Address Book box is grayed
out, and will not let me remove the Outlook Address book, only the Mobile
address book, I can not change the properties of the address book. I have
removed the Business Contact Manager and run a restore and repairs. The next
step is to backup and remove Outlook and reinstall it. I am using Windows 7
RC1, x64 and was having troubles with Outlook each time I would close the
program It would restart and say that it was not shut down properly.

"Diane Poremsky [MVP]" wrote:


If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.


  #9  
Old June 4th, 2009, 03:21 AM posted to microsoft.public.outlook.contacts
James Griffin[_2_]
external usenet poster
 
Posts: 4
Default address book empty

I am using Vista 64 bit and Outlook 2007 w/BCM and I finally got it to work,
What I did was like what Diane said; I backed up all my e-mails and addresses
to a .PST file. Went to my e-mail accounts and wrote all them down into a
text document with all the settings and passwords. Then went to the Control
Panel in the 32bit Mail application, Show Profiles, General, Removed the
outlook profile. Rebooted, went back there and created a new profile Outlook,
opened the e-mail accounts button and
started to re-create the e-mail accounts again. Opened Outlook and imported
the e-mails and addresses and they were working again, I can now send out
e-mails from my address book and from the view window. There really needs to
be an easier way to back up your e-mail settings that is for sure, because
the backup inside of Outlook does not do it. I also did a search for Outlook
and found the profiles dir, I had tried to do it Diane's way by just making
an Outlook 1, Outlook 2 and setting them as default and going through the
same steps but it did not work for me. When I did the search I deleated the
files in a hidden dir and then the profile was gone and then made the new one
and went through all the steps above and it worked.

Good Luck

James


"JK" wrote:

Yes, me as well. Vista 32bit, outlook 2007 w/BCM. Sorry Diane, I tired the
New profile too to many hrs of work, no results, and much dismay ... no use.
Still greyed out. I'm sorry... no one in MS has dealt with this in the 3yrs
Outlook 2007 has been out???

And it's a bug that has been throughout Outlook 2000 - 2007?

Thanks if anyone finds something to help it.


"James Griffin" wrote:

I have tried this about 10 times and always the Address Book box is grayed
out, and will not let me remove the Outlook Address book, only the Mobile
address book, I can not change the properties of the address book. I have
removed the Business Contact Manager and run a restore and repairs. The next
step is to backup and remove Outlook and reinstall it. I am using Windows 7
RC1, x64 and was having troubles with Outlook each time I would close the
program It would restart and say that it was not shut down properly.

"Diane Poremsky [MVP]" wrote:


If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.


  #10  
Old June 4th, 2009, 08:07 AM posted to microsoft.public.outlook.contacts
Gordon[_13_]
external usenet poster
 
Posts: 3,406
Default address book empty


"James Griffin" wrote in message
...

There really needs to be an easier way to back up your e-mail settings
that is for sure, because
the backup inside of Outlook does not do it.


There IS no native backup "inside" of Outlook. What do you mean by that?

See here for information on how to backup and restore Outlook data:

http://www.howto-outlook.com:80/howt...andrestore.htm

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 11:19 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.