Using the search returns no results outlook 2007

My boss is running office 07 and when he searches in his contacts it returns
no results even though you can see the name sitting in phone list. He has a
laptop and is running in cache and because he takes his laptop home so it
needs to be in cache so his emails are stored up to date when he turns it on
at home. I suspect this is why its not searching his contacts properly. I
should add that any new additions or changes to old contacts it will find,
just nothing pre the change from 03 to 07. Any ideas on what to do? thanks

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list. He has
a
laptop and is running in cache and because he takes his laptop home so it
needs to be in cache so his emails are stored up to date when he turns it
on
at home. I suspect this is why its not searching his contacts properly. I
should add that any new additions or changes to old contacts it will find,
just nothing pre the change from 03 to 07. Any ideas on what to do? thanks

We didnt configure it at all, I assume it just used default settings and its
says its fully indexed

"Russ Valentine [MVP-Outlook]" wrote:

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list. He has
a
laptop and is running in cache and because he takes his laptop home so it
needs to be in cache so his emails are stored up to date when he turns it
on
at home. I suspect this is why its not searching his contacts properly. I
should add that any new additions or changes to old contacts it will find,
just nothing pre the change from 03 to 07. Any ideas on what to do? thanks

Using what operating system? Using what search method?
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
We didnt configure it at all, I assume it just used default settings and
its
says its fully indexed

"Russ Valentine [MVP-Outlook]" wrote:

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list. He
has
a
laptop and is running in cache and because he takes his laptop home so
it
needs to be in cache so his emails are stored up to date when he turns
it
on
at home. I suspect this is why its not searching his contacts properly.
I
should add that any new additions or changes to old contacts it will
find,
just nothing pre the change from 03 to 07. Any ideas on what to do?
thanks

We run Windows XP, MS Exchange 2000, Office 2007 suite. The search method is
by typing a name into the Search Contacts field that sits on the top right
hand side of screen. If you type the name into the Search Address Books it
will find it but not if you input into Search Contacts. And I have checked
that the contacts are marked as email address books. It seems that I need to
resave the contacts file as something else so that 2007 will pick it up...I
dont know...and I dont have an IT person to help me here.

"Russ Valentine [MVP-Outlook]" wrote:

Using what operating system? Using what search method?
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
We didnt configure it at all, I assume it just used default settings and
its
says its fully indexed

"Russ Valentine [MVP-Outlook]" wrote:

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list. He
has
a
laptop and is running in cache and because he takes his laptop home so
it
needs to be in cache so his emails are stored up to date when he turns
it
on
at home. I suspect this is why its not searching his contacts properly.
I
should add that any new additions or changes to old contacts it will
find,
just nothing pre the change from 03 to 07. Any ideas on what to do?
thanks

Try rebuilding the index.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
We run Windows XP, MS Exchange 2000, Office 2007 suite. The search method
is
by typing a name into the Search Contacts field that sits on the top right
hand side of screen. If you type the name into the Search Address Books it
will find it but not if you input into Search Contacts. And I have checked
that the contacts are marked as email address books. It seems that I need
to
resave the contacts file as something else so that 2007 will pick it
up...I
dont know...and I dont have an IT person to help me here.

"Russ Valentine [MVP-Outlook]" wrote:

Using what operating system? Using what search method?
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
We didnt configure it at all, I assume it just used default settings
and
its
says its fully indexed

"Russ Valentine [MVP-Outlook]" wrote:

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list.
He
has
a
laptop and is running in cache and because he takes his laptop home
so
it
needs to be in cache so his emails are stored up to date when he
turns
it
on
at home. I suspect this is why its not searching his contacts
properly.
I
should add that any new additions or changes to old contacts it will
find,
just nothing pre the change from 03 to 07. Any ideas on what to do?
thanks

On Sep 10, 3:46 pm, macsaintly
wrote:
We run Windows XP, MS Exchange 2000, Office 2007 suite. The search method is
by typing a name into the Search Contacts field that sits on the top right
hand side of screen. If you type the name into the Search Address Books it
will find it but not if you input into Search Contacts. And I have checked
that the contacts are marked as email address books. It seems that I need to
resave the contacts file as something else so that 2007 will pick it up...I
dont know...and I dont have an IT person to help me here."Russ Valentine [MVP-Outlook]" wrote:
Using what operating system? Using what search method?
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
We didnt configure it at all, I assume it just used default settings and
its
says its fully indexed

"Russ Valentine [MVP-Outlook]" wrote:

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list. He
has
a
laptop and is running in cache and because he takes his laptop home so
it
needs to be in cache so his emails are stored up to date when he turns
it
on
at home. I suspect this is why its not searching his contacts properly.
I
should add that any new additions or changes to old contacts it will
find,
just nothing pre the change from 03 to 07. Any ideas on what to do?
thanks

This happened to me shortly after I installed Windows Desktop search.
[Although I have installed a few other programs lately, like
MagicJack.]

I get the message:

"Search results may be incomplete because items are still being
indexed. Click here for more details."

When I click for more details, it always says

"Outlook is currently indexing your items."

This message never changes and there is no indication that it is
actually working on the index.

I really miss this nifty feature of Outlook.

Al

"Russ Valentine [MVP-Outlook]" wrote:

State how he configured Instant Search and what its status is.
--
Russ Valentine
[MVP-Outlook]
"macsaintly" wrote in message
...
My boss is running office 07 and when he searches in his contacts it
returns
no results even though you can see the name sitting in phone list. He has
a
laptop and is running in cache and because he takes his laptop home so it
needs to be in cache so his emails are stored up to date when he turns it
on
at home. I suspect this is why its not searching his contacts properly. I
should add that any new additions or changes to old contacts it will find,
just nothing pre the change from 03 to 07. Any ideas on what to do? thanks

This is a constant frustrating problem. When I do a contact search I get
nothing. If I do a desktop search the contact appears. My OS is xp
professional. I have installed sp1 into office '07.

Please help

Start with the basics:
http://www.msoutlook.info/question/47

--
Russ Valentine
[MVP-Outlook]
"Nick Fanella" wrote in message
...
This is a constant frustrating problem. When I do a contact search I get
nothing. If I do a desktop search the contact appears. My OS is xp
professional. I have installed sp1 into office '07.

Please help