Outlook Express, Earthlink, and Compuserve

Glad to hear it's now fixed. Thanks for the added link.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"Robin Rembish" wrote in message
...
Jim,

Thanks for responding. By deleting and recreating the Compuserve account
in
Outlook Express all the problems were resolved. Not surprisingly,
Compuserve offers detailed instructions with screen displays which can be
found in:

http://www.forumscentral.com/email/imap.htm

Robin

"Jim Pickering" wrote in message
...
Review the info in this KB article to make sure your settings are
correct:

255186 - OLEXP: How to Configure Outlook Express for CompuServe 2000 IMAP
E-Mail:
http://support.microsoft.com/default...;en-us;Q255186
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"Robin Rembish" wrote in message
...
Outlook Express 6

I recently installed Earthlink on our home computer but kept Compuserve
as
well. After this new installation, I noticed that when connected to
Compuserve I had the following problems:

- When opening Outlook Express I got these error messages
Your 'Inbox' folder was not polled for its unread count. Account:
'Compuserve Server', Server: 'imap.cs.com', Protocol:
IMAP, Server Response: '', Port: 143, Secure(SSL): No, Error Number:
0x8004108D

Your 'Sent Items' folder was not polled for its unread count.
Account:
'Compuserve Server', Server: 'imap.cs.com' ,
Protocol: IMAP, Server Response: ", Port: 143, Secure (SSL): No,
Error
Number: 0x8004108D


- When opening Outlook Express or clicking on the Inbox for Compuserve
or
clicking on a Compuserve email that had yet not
been opened, I got automatically switched back to the Compuserve
screen.


After two weeks of Earthlink, we decided we didn't want it anyway (it
allows
only 10 mb of space for emails unless we want to pay more) and I
uninstalled
Earthlink.

However, the problem with Outlook Express and Compuserve persists. I
did
try
reinstalling Internet Explorer and Outlook Express which didn't work.
Uninstalling Outlook Express did nothing more than remove it from the
Control Panel. The icon remained and all folders and messages formerly
in
Outlook Express remained.



What can I do to resolve this problem?

Thanks for your help.

Robin Rembish