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#1
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i accidentally deleted office
hello, thank you for taking the time to read my question.
Yes, I am stupid enough to have accidentally deleted MS Office 2003 Student Teacher Edition off of my computer using add and remove programs. I won't even try to justify my gross error, i will just humbly and sincerely ask you for your kind advice. My computer was bought at staples in the summer of 2003. It came with xp preinstalled and i have the box it came in and a little square card printed on both sides img src="http://i20.photobucket.com/albums/b238/anj119/99qa3a.jpg" alt="Image hosted by Photobucket.com" i have tried to insert a little picture of the card here i dont know if that is helpfull, or even if it is going to work. i cannot find a preview button around here. now, i have been muddling around the internet for a few months trying to solve my own problem. and it is, as you can well imagine, quite a problem since word went with it... oh, the horror. the shame.... no hitting, OK you guys? another thing compounding this issue is that Northgate, the manufacturer of my computer, has up and disappeared off of the face of the internet. trying to visit their website yields (for me) a pristine white blank page. i have two Cd's that came with my computer. both are marked with mainly jumbled up looking (to me) words bearing little resemblance to any language i am aware of. i can make out on one, the words driver update CD. and on the other pc cillin update. i know i am beyond hope.... yet, somehow, here i am...... hoping.... thank you for your polite attention despite your busy schedule. Sincerely, imtrying (anj119) |
#2
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i accidentally deleted office
You will need the Office 2003 Student and Teacher CD to reinstall Office.
anj119 wrote: hello, thank you for taking the time to read my question. Yes, I am stupid enough to have accidentally deleted MS Office 2003 Student Teacher Edition off of my computer using add and remove programs. I won't even try to justify my gross error, i will just humbly and sincerely ask you for your kind advice. My computer was bought at staples in the summer of 2003. It came with xp preinstalled and i have the box it came in and a little square card printed on both sides img src="http://i20.photobucket.com/albums/b238/anj119/99qa3a.jpg" alt="Image hosted by Photobucket.com" i have tried to insert a little picture of the card here i dont know if that is helpfull, or even if it is going to work. i cannot find a preview button around here. now, i have been muddling around the internet for a few months trying to solve my own problem. and it is, as you can well imagine, quite a problem since word went with it... oh, the horror. the shame.... no hitting, OK you guys? another thing compounding this issue is that Northgate, the manufacturer of my computer, has up and disappeared off of the face of the internet. trying to visit their website yields (for me) a pristine white blank page. i have two Cd's that came with my computer. both are marked with mainly jumbled up looking (to me) words bearing little resemblance to any language i am aware of. i can make out on one, the words driver update CD. and on the other pc cillin update. i know i am beyond hope.... yet, somehow, here i am...... hoping.... thank you for your polite attention despite your busy schedule. Sincerely, imtrying (anj119) |
#3
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i accidentally deleted office
"Bob I" wrote: You will need the Office 2003 Student and Teacher CD to reinstall Office. Dear Bob I, Thank you for your reply. The Office 2003 Student and Teacher CD was not included in the materials which came with my computer. Neither was a CD included for the operating system, which i think i mentioned, is windowsXP. There is a very obvious problem it would seem with buying a computer with preinstalled software. What it is that distinguishes me from someone looking to get something for nothing is about 800.00 us dollars. While i have been unable to garner assistance with repairing office, i have had no trouble authenticating my copy of windows using the Genuine Advantage Validation System and recieving updates and support relevant to windowsxp. It is a bitter pill to swallow, and indeed i remain unconvinced that the same type of verification cannot be applied in this situation. thank you again for your polite attention. Sincerely, anj119 |
#4
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i accidentally deleted office
If Office STE was preinstalled on your computer, then there is probably a
hidden partition on your hard drive where you can access it for a reinstall. Contact your computer manufacturer for specific instructions for how to access that data. -- JoAnn Paules MVP Microsoft [Publisher] "anj119" wrote in message ... "Bob I" wrote: You will need the Office 2003 Student and Teacher CD to reinstall Office. Dear Bob I, Thank you for your reply. The Office 2003 Student and Teacher CD was not included in the materials which came with my computer. Neither was a CD included for the operating system, which i think i mentioned, is windowsXP. There is a very obvious problem it would seem with buying a computer with preinstalled software. What it is that distinguishes me from someone looking to get something for nothing is about 800.00 us dollars. While i have been unable to garner assistance with repairing office, i have had no trouble authenticating my copy of windows using the Genuine Advantage Validation System and recieving updates and support relevant to windowsxp. It is a bitter pill to swallow, and indeed i remain unconvinced that the same type of verification cannot be applied in this situation. thank you again for your polite attention. Sincerely, anj119 |
#5
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i accidentally deleted office
"anj119" wrote in message
... "Bob I" wrote: You will need the Office 2003 Student and Teacher CD to reinstall Office. Dear Bob I, Thank you for your reply. The Office 2003 Student and Teacher CD was not included in the materials which came with my computer. Unfortunately, there's not much we in this group can do to help you without your CDs or at least access to a recovery partition on your hard drive. Is http://www.northgatecomputers.co.uk/ the right Northgate Computers? I can see a site, not just a blank page. If that isn't the right place and Northgate truly has disappeared, you might try this: http://support.microsoft.com/default...b;en-us;326246 -- there's actually an 800 number you can call if your computer mfg has gone out of business. Good luck with it. -- Echo [MS PPT MVP] http://www.echosvoice.com |
#6
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i accidentally deleted office
I'm afraid that the "assumption" of having "received updates" and
passing "GAV" means that Microsoft is obligated to provide replacement OEM materials is completely incorrect. It is nothing more than a database of "valid" or "working" product keys. You will need to contact the vendor for any "replacement" media. anj119 wrote: "Bob I" wrote: You will need the Office 2003 Student and Teacher CD to reinstall Office. Dear Bob I, Thank you for your reply. The Office 2003 Student and Teacher CD was not included in the materials which came with my computer. Neither was a CD included for the operating system, which i think i mentioned, is windowsXP. There is a very obvious problem it would seem with buying a computer with preinstalled software. What it is that distinguishes me from someone looking to get something for nothing is about 800.00 us dollars. While i have been unable to garner assistance with repairing office, i have had no trouble authenticating my copy of windows using the Genuine Advantage Validation System and recieving updates and support relevant to windowsxp. It is a bitter pill to swallow, and indeed i remain unconvinced that the same type of verification cannot be applied in this situation. thank you again for your polite attention. Sincerely, anj119 |
#7
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i accidentally deleted office
Hello,
Well, you can simply try restoring files using Active@ undelete tool. It works great for me and never ever failed me before. If you need to restore from under DOS uneraser can help you. http://www.active-undelete.com/ http://www.uneraser.com/ |
#9
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i accidentally deleted office
my sincere appreciation to those taking the time to respond to my question.
I have not, as yet, found my solution, but the information ive gleaned here has been very helpful. To respond to a few questions that were asked.... JoAnne, I took your advice and called Toshiba who i belive is the manufacturer. I was unable to locate the serial number of my computer despite turning it literally upside down. The representative suggested i bring the computer to Staples for help with locating that sticker. "Echo S" wrote: Unfortunately, there's not much we in this group can do to help you without your CDs or at least access to a recovery partition on your hard drive. Echo S, I do have two cds which came with my computer. One is marked Recover XP, and beneath that 'support for these products is provided by Northgate Innovations, Inc.' "Echo S" wrote: Is http://www.northgatecomputers.co.uk/ the right Northgate Computers? I can see a site, not just a blank page. Echo S, I visited the url you provided. The website is not that of Northgate Innovations Inc. the phone number listed on the microsoft manufacturers contacts list is simply out of service. no forwarding number or information. Thank you for searching out that possible connection, I appreciate your generous gift of time spent in finding that for me. If that isn't the right place and Northgate truly has disappeared, you might try this: http://support.microsoft.com/default...b;en-us;326246 -- there's actually an 800 number you can call if your computer mfg has gone out of business. I have not researched this option yet... perhaps it will yeild better results. To follow up, though, on the cds that i do have ..... as i said one is marked 'Recover XP' and the other is marked 'Windows XP Application Update Driver CD'. On each of these cds, are files which are, to my untrained eyes, completley mysterious and cryptic. for example: MSI MS-6368, ECS P4VXMS, ECS P4VMM(2), and so on....... I am looking for something clearly labeled "'how to' -for dummies" me break 'puter thingy!!! arrrrrghaa abugga bugga... you fix ... uggabugga .... 'puter! aragggha.. Thanks again, so much. i will keep trying. Sincerely, anj119 ps upon re-reading my post, i can see that there may be some confusion as to who excactly is the manufacturer of my computer. well, honestly, i dont know. as i said -the recover xp cd claims that support for the software is provided by Northgate Innovations Inc. On the cover of the booklet that came with the computer is a sticker that reads 'For distribution with a new TOSHIBA PC only' (not my capitalization btw... theirs) so.... if you are confused by this, you can just imagine my grasp of it! ha! |
#10
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i accidentally deleted office
"Bob I" wrote:
I'm afraid that the "assumption" of having "received updates" and passing "GAV" means that Microsoft is obligated to provide replacement OEM materials is completely incorrect. It is nothing more than a database of "valid" or "working" product keys. You will need to contact the vendor for any "replacement" media Dear quote unquote Bob I, The assumption that you ascribe to me is "completely incorrect". I mentioned those things only to illustrate that my computer software has passed muster for those purposes. Being unaware, as i am, of how these qualifications are made, I thought it might at least show that my software is mine. It is difficult for me to discern the reasoning behind your "overuse" of quotations. Typically, quotation marks are used to denote a statement which is not the author's, or (maybe you already "knew" this, but..) around words used satirically or in an ironic sense. We already know that you are not quoting a speaker, so where does that leave me? I have to tell you that i find that tone quite offensive, wouldn't you? again, it might be that you are "unfamiliar" with appropriate usage of the quotation mark, and in that case, an unintended condescension will be forgiven. .. anj119 wrote: "Bob I" wrote: You will need the Office 2003 Student and Teacher CD to reinstall Office. Dear Bob I, Thank you for your reply. The Office 2003 Student and Teacher CD was not included in the materials which came with my computer. Neither was a CD included for the operating system, which i think i mentioned, is windowsXP. There is a very obvious problem it would seem with buying a computer with preinstalled software. What it is that distinguishes me from someone looking to get something for nothing is about 800.00 us dollars. While i have been unable to garner assistance with repairing office, i have had no trouble authenticating my copy of windows using the Genuine Advantage Validation System and recieving updates and support relevant to windowsxp. It is a bitter pill to swallow, and indeed i remain unconvinced that the same type of verification cannot be applied in this situation. thank you again for your polite attention. Sincerely, anj119 |
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