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#1
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Missing Product Key
I had to reinstall all my programs after a virus issue and I do not have my
Office product key. I do however have the disc and the receipt of purchase (I believe I also registered my program). Is there anyway to ask MS how to get my product code without being charged $99.95? -- Heather Correa Rain or Shine Kids |
#2
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Missing Product Key
How to obtain a new product key for a Microsoft Office product
http://support.microsoft.com/kb/823570/en-us -- Mary Sauer http://msauer.mvps.org/ "hecorrea" wrote in message ... I had to reinstall all my programs after a virus issue and I do not have my Office product key. I do however have the disc and the receipt of purchase (I believe I also registered my program). Is there anyway to ask MS how to get my product code without being charged $99.95? -- Heather Correa Rain or Shine Kids |
#3
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Missing Product Key
Thank you for your response. I have/had been to that page many times. When I
click activate it again asks for my 25 letter product code. I click that I will no be entering it now and it just goes back to the activation center, but does not give me a phone number or way to contact MS about my product key. Am I missing something? Thank you! -- Heather Correa Rain or Shine Kids "Mary Sauer" wrote: How to obtain a new product key for a Microsoft Office product http://support.microsoft.com/kb/823570/en-us -- Mary Sauer http://msauer.mvps.org/ "hecorrea" wrote in message ... I had to reinstall all my programs after a virus issue and I do not have my Office product key. I do however have the disc and the receipt of purchase (I believe I also registered my program). Is there anyway to ask MS how to get my product code without being charged $99.95? -- Heather Correa Rain or Shine Kids |
#4
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Missing Product Key
Scroll down.
How to replace a damaged or lost product key for a full version If you cannot find your product key, you can obtain a new one. To obtain a new product key, contact Support. Find the Support telephone number for your area by running the Product Activation Wizard on your computer. For more information about how to run the Product Activation Wizard, click the following article number to view the article in the Microsoft Knowledge Base: 950929 (http://support.microsoft.com/kb/950929/ ) How to contact a Microsoft Product Activation Center When you contact Microsoft for a new Office product key, please have the following items available for the customer service representative: The product CD-ROM. The computer on which you want to install Office. The readable parts of your original product key (if available). The ProductID information in the registry (for advanced users only). -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "hecorrea" wrote in message ... Thank you for your response. I have/had been to that page many times. When I click activate it again asks for my 25 letter product code. I click that I will no be entering it now and it just goes back to the activation center, but does not give me a phone number or way to contact MS about my product key. Am I missing something? Thank you! -- Heather Correa Rain or Shine Kids "Mary Sauer" wrote: How to obtain a new product key for a Microsoft Office product http://support.microsoft.com/kb/823570/en-us -- Mary Sauer http://msauer.mvps.org/ "hecorrea" wrote in message ... I had to reinstall all my programs after a virus issue and I do not have my Office product key. I do however have the disc and the receipt of purchase (I believe I also registered my program). Is there anyway to ask MS how to get my product code without being charged $99.95? -- Heather Correa Rain or Shine Kids |
#5
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Missing Product Key
Thank you for your response. I have followed these steps many times for
damaged or lost product keys. The problem I am having is when I go into an Office program option menu where the resources are listed and click the activate button, the 'enter your product key' screen comes up. Since i do not have a product key and my 25 uses are all used up it will not let me proceed into the activation wizard. Any thoughts or ideas from this point? -- Heather Correa Rain or Shine Kids "JoAnn Paules" wrote: Scroll down. How to replace a damaged or lost product key for a full version If you cannot find your product key, you can obtain a new one. To obtain a new product key, contact Support. Find the Support telephone number for your area by running the Product Activation Wizard on your computer. For more information about how to run the Product Activation Wizard, click the following article number to view the article in the Microsoft Knowledge Base: 950929 (http://support.microsoft.com/kb/950929/ ) How to contact a Microsoft Product Activation Center When you contact Microsoft for a new Office product key, please have the following items available for the customer service representative: The product CD-ROM. The computer on which you want to install Office. The readable parts of your original product key (if available). The ProductID information in the registry (for advanced users only). -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "hecorrea" wrote in message ... Thank you for your response. I have/had been to that page many times. When I click activate it again asks for my 25 letter product code. I click that I will no be entering it now and it just goes back to the activation center, but does not give me a phone number or way to contact MS about my product key. Am I missing something? Thank you! -- Heather Correa Rain or Shine Kids "Mary Sauer" wrote: How to obtain a new product key for a Microsoft Office product http://support.microsoft.com/kb/823570/en-us -- Mary Sauer http://msauer.mvps.org/ "hecorrea" wrote in message ... I had to reinstall all my programs after a virus issue and I do not have my Office product key. I do however have the disc and the receipt of purchase (I believe I also registered my program). Is there anyway to ask MS how to get my product code without being charged $99.95? -- Heather Correa Rain or Shine Kids |
#6
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Missing Product Key
And I am having a similar problem. However, I still have some uses. But
can't get to the telephone activation screen, only get the screen asking for the key "hecorrea" wrote: Thank you for your response. I have followed these steps many times for damaged or lost product keys. The problem I am having is when I go into an Office program option menu where the resources are listed and click the activate button, the 'enter your product key' screen comes up. Since i do not have a product key and my 25 uses are all used up it will not let me proceed into the activation wizard. Any thoughts or ideas from this point? -- Heather Correa Rain or Shine Kids "JoAnn Paules" wrote: Scroll down. How to replace a damaged or lost product key for a full version If you cannot find your product key, you can obtain a new one. To obtain a new product key, contact Support. Find the Support telephone number for your area by running the Product Activation Wizard on your computer. For more information about how to run the Product Activation Wizard, click the following article number to view the article in the Microsoft Knowledge Base: 950929 (http://support.microsoft.com/kb/950929/ ) How to contact a Microsoft Product Activation Center When you contact Microsoft for a new Office product key, please have the following items available for the customer service representative: The product CD-ROM. The computer on which you want to install Office. The readable parts of your original product key (if available). The ProductID information in the registry (for advanced users only). -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "hecorrea" wrote in message ... Thank you for your response. I have/had been to that page many times. When I click activate it again asks for my 25 letter product code. I click that I will no be entering it now and it just goes back to the activation center, but does not give me a phone number or way to contact MS about my product key. Am I missing something? Thank you! -- Heather Correa Rain or Shine Kids "Mary Sauer" wrote: How to obtain a new product key for a Microsoft Office product http://support.microsoft.com/kb/823570/en-us -- Mary Sauer http://msauer.mvps.org/ "hecorrea" wrote in message ... I had to reinstall all my programs after a virus issue and I do not have my Office product key. I do however have the disc and the receipt of purchase (I believe I also registered my program). Is there anyway to ask MS how to get my product code without being charged $99.95? -- Heather Correa Rain or Shine Kids |
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