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#1
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printing
My boss recently installed a copy of Publisher 2000 on her computer that came
with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly |
#2
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printing
This article may help, it has a registry fix
Error message when you try to start the Print Spooler service on a Windows XP-based computer: "Error 1075" http://support.microsoft.com/kb/915168 When you start the Print Spooler are you making certain the dependency files are also started? Has your user installed the service packs for Windows XP? Is the printer driver current? Have you attempted starting the spooler service as an administrator? -- Mary Sauer http://msauer.mvps.org/ "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly |
#3
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printing
You need to clarify, the boss install Publisher 2000?
The PC came with Vista, but was wiped and had XP installed or does it have both Vista and XP in a dual boot configuration? The Spooler service only stops when Publisher is started, so if Publisher is never started, everything prints fine? -- James Orlando (Goofy says "Hey"), Florida "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly |
#4
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printing
Also, you may want to install the Publisher 2000 SRs
http://office.microsoft.com/en-us/do...px?ofcresset=1 -- Don - Publisher 2000® Vancouver, USA "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly |
#5
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printing
1. She installed Publisher 2000 on her machine
2. The PC came with Vista, but was wiped and had XP installed 3. Correct, but this does not help when she is trying to print something from Publisher -- Kelly "Jaime" wrote: You need to clarify, the boss install Publisher 2000? The PC came with Vista, but was wiped and had XP installed or does it have both Vista and XP in a dual boot configuration? The Spooler service only stops when Publisher is started, so if Publisher is never started, everything prints fine? -- James Orlando (Goofy says "Hey"), Florida "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly . |
#6
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printing
I tried the article, but it does not seem to apply (there is no "solutions"
section to delete). It also does not help that I cannot get the error code to appear. When I restart the print spooler, I restart everything. I tried running the service packs, but the only Office 2000 program that is on the computer is Publisher (everything else is 2007), and that seems to confuse the installer. Everything else is current. -- Kelly "Mary Sauer" wrote: This article may help, it has a registry fix Error message when you try to start the Print Spooler service on a Windows XP-based computer: "Error 1075" http://support.microsoft.com/kb/915168 When you start the Print Spooler are you making certain the dependency files are also started? Has your user installed the service packs for Windows XP? Is the printer driver current? Have you attempted starting the spooler service as an administrator? -- Mary Sauer http://msauer.mvps.org/ "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly . |
#7
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printing
I tried running the updates, but the only Office 2000 program on the computer
is Publisher, and that seems to confuse the installer. The rest of the Office programs are 2007. -- Kelly "Don Schmidt" wrote: Also, you may want to install the Publisher 2000 SRs http://office.microsoft.com/en-us/do...px?ofcresset=1 -- Don - Publisher 2000® Vancouver, USA "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly . |
#8
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printing
I'd check my printer driver. It could be corrupt. Publisher is hard on drivers.
Go to the manufacturer's web site and be sure you are using an XP driver and not the Vista driver. It is always wise to completely uninstall a driver before installing/reinstalling. http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm Right click your printer in the Printer folder, Properties, Advanced tab, change to Print directly to the printer. -- Mary Sauer http://msauer.mvps.org/ "Kelly" wrote in message ... I tried the article, but it does not seem to apply (there is no "solutions" section to delete). It also does not help that I cannot get the error code to appear. When I restart the print spooler, I restart everything. I tried running the service packs, but the only Office 2000 program that is on the computer is Publisher (everything else is 2007), and that seems to confuse the installer. Everything else is current. -- Kelly "Mary Sauer" wrote: This article may help, it has a registry fix Error message when you try to start the Print Spooler service on a Windows XP-based computer: "Error 1075" http://support.microsoft.com/kb/915168 When you start the Print Spooler are you making certain the dependency files are also started? Has your user installed the service packs for Windows XP? Is the printer driver current? Have you attempted starting the spooler service as an administrator? -- Mary Sauer http://msauer.mvps.org/ "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly . |
#9
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printing
Did you try installing Pub 2000 first, then Office 2007?
-- ~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression Web "Kelly" wrote in message ... I tried running the updates, but the only Office 2000 program on the computer is Publisher, and that seems to confuse the installer. The rest of the Office programs are 2007. -- Kelly "Don Schmidt" wrote: Also, you may want to install the Publisher 2000 SRs http://office.microsoft.com/en-us/do...px?ofcresset=1 -- Don - Publisher 2000® Vancouver, USA "Kelly" wrote in message ... My boss recently installed a copy of Publisher 2000 on her computer that came with Vista, but was downgraded to XP. When she opens Publisher it disables the "Print Spooler Service" on her computer, and thus will not print. I know how to re-enable the "Print Spooler Service," but how do I make it stop disabling it? -- Kelly . |
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