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#1
July 12th, 2009, 11:27 PM
posted to microsoft.public.office.setup
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Unable to convert from trial to official Office 07
I have been agonizing for several months after purchasing my Office
Professional back in May. Several problems: 1) I had a trial Office Professional but in ordering, I was sent Home and Student (It doesn't matter to me) I stupidly tried to download from the internet and the download failed evidently because my harddrive did not have enough space. I have since replaced it. Through info received, I tried converting through my Office Program but it will not accept my product code. When I tried to apply for an installation disc, I was frustrated by the number of calls I had to make without result. My trial expires at the end of this month. I originally though that I had tried to convert too soon. I received and sent several messages to MSN help but Emails stopped getting through. Is there any help out there? 
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#2
July 13th, 2009, 03:35 AM
posted to microsoft.public.office.setup
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Unable to convert from trial to official Office 07
"GrampaBrook" wrote in message ... I have been agonizing for several months after purchasing my Office Professional back in May. Several problems: 1) I had a trial Office Professional but in ordering, I was sent Home and Student (It doesn't matter to me) I stupidly tried to download from the internet and the download failed evidently because my harddrive did not have enough space. I have since replaced it. Through info received, I tried converting through my Office Program but it will not accept my product code. When I tried to apply for an installation disc, I was frustrated by the number of calls I had to make without result. My trial expires at the end of this month. I originally though that I had tried to convert too soon. I received and sent several messages to MSN help but Emails stopped getting through. Is there any help out there? To convert a trial you need an activation key for the exact same version that is pre-installed on the computer. H & S won't activate a Pro version, etc. You need to get the installation disk through the same site that you purchased the installation key, uninstall the trial and install from the CD/DVD.
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#3
July 14th, 2009, 10:53 PM
posted to microsoft.public.office.setup
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Unable to convert from trial to official Office 07
"LVTravel" wrote: "GrampaBrook" wrote in message ... I have been agonizing for several months after purchasing my Office Professional back in May. Several problems: 1) I had a trial Office Professional but in ordering, I was sent Home and Student (It doesn't matter to me) I stupidly tried to download from the internet and the download failed evidently because my harddrive did not have enough space. I have since replaced it. Through info received, I tried converting through my Office Program but it will not accept my product code. When I tried to apply for an installation disc, I was frustrated by the number of calls I had to make without result. My trial expires at the end of this month. I originally though that I had tried to convert too soon. I received and sent several messages to MSN help but Emails stopped getting through. Is there any help out there? To convert a trial you need an activation key for the exact same version that is pre-installed on the computer. H & S won't activate a Pro version, etc. You need to get the installation disk through the same site that you purchased the installation key, uninstall the trial and install from the CD/DVD.
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