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#11
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Office Enterprise 2007 will not install under Vista
Patrick,
yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#12
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Office Enterprise 2007 will not install under Vista
It just hangs during the setup or do you get an error message?
Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#13
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Office Enterprise 2007 will not install under Vista
Patrick,
there is no error message, it goes to about 80% on the progress bar and the hard drive keeps churning away. There is activity, but it doesn't go further, evtl. I have to cancel. Also, I have Outlook 2002 and FP installed, treats it as an upgrade. -- Manfred "Patrick Schmid [MVP]" wrote: It just hangs during the setup or do you get an error message? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#14
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Office Enterprise 2007 will not install under Vista
Have you tried removing Outlook before the setup?
It should write setup log files to your %temp% directory. The file names start with Setup and have the extension .log. Can you see in them where it hangs? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, there is no error message, it goes to about 80% on the progress bar and the hard drive keeps churning away. There is activity, but it doesn't go further, evtl. I have to cancel. Also, I have Outlook 2002 and FP installed, treats it as an upgrade. -- Manfred "Patrick Schmid [MVP]" wrote: It just hangs during the setup or do you get an error message? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#15
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Office Enterprise 2007 will not install under Vista
Patrick,
I uninstalled Office XP at one time, but made no difference except during install prompted for install versus upgrade. I reinstalled Outlook and Frontpage, as I need them for daily activity. Here are the logs I found: 19:09:06:590 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:06:715 : DEBUG: Cleaning working path in a new thread 19:09:06:872 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:07:450 : License "Kernel-MUI-Number-Allowed" queried, value: "1000" 19:09:07:653 : PERF: RestorePointEnd - ENTER 19:09:07:794 : PERF: RestorePointEnd - LEAVE 19:09:07:997 : DEBUG: Cleaning working path in a new process --------------------------- 19:09:08:528 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:08:715 : DEBUG: Cleaning working path in the calling thread 19:09:08:840 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:09:106 : PERF: RestorePointEnd - ENTER 19:09:09:247 : PERF: RestorePointEnd - LEAVE I have several of the same from each install attempt. -- Manfred "Patrick Schmid [MVP]" wrote: Have you tried removing Outlook before the setup? It should write setup log files to your %temp% directory. The file names start with Setup and have the extension .log. Can you see in them where it hangs? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, there is no error message, it goes to about 80% on the progress bar and the hard drive keeps churning away. There is activity, but it doesn't go further, evtl. I have to cancel. Also, I have Outlook 2002 and FP installed, treats it as an upgrade. -- Manfred "Patrick Schmid [MVP]" wrote: It just hangs during the setup or do you get an error message? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#16
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Office Enterprise 2007 will not install under Vista
Manfred,
Can you try the following please: Disable the Antivirus during installation. Disable it with the following steps: Start | Run, type msconfig Go to the Services tab. Choose to disable all non-Microsoft applications and services. Reboot the system. Once logged back on the machine, MSConfig will start up, cancel it. Start the setup.exe for Office 2007. After the installation, go back into MSConfig, services tab, and place a check in the box next to the disabled software. Thanks, Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, I uninstalled Office XP at one time, but made no difference except during install prompted for install versus upgrade. I reinstalled Outlook and Frontpage, as I need them for daily activity. Here are the logs I found: 19:09:06:590 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:06:715 : DEBUG: Cleaning working path in a new thread 19:09:06:872 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:07:450 : License "Kernel-MUI-Number-Allowed" queried, value: "1000" 19:09:07:653 : PERF: RestorePointEnd - ENTER 19:09:07:794 : PERF: RestorePointEnd - LEAVE 19:09:07:997 : DEBUG: Cleaning working path in a new process --------------------------- 19:09:08:528 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:08:715 : DEBUG: Cleaning working path in the calling thread 19:09:08:840 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:09:106 : PERF: RestorePointEnd - ENTER 19:09:09:247 : PERF: RestorePointEnd - LEAVE I have several of the same from each install attempt. -- Manfred "Patrick Schmid [MVP]" wrote: Have you tried removing Outlook before the setup? It should write setup log files to your %temp% directory. The file names start with Setup and have the extension .log. Can you see in them where it hangs? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, there is no error message, it goes to about 80% on the progress bar and the hard drive keeps churning away. There is activity, but it doesn't go further, evtl. I have to cancel. Also, I have Outlook 2002 and FP installed, treats it as an upgrade. -- Manfred "Patrick Schmid [MVP]" wrote: It just hangs during the setup or do you get an error message? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#17
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Office Enterprise 2007 will not install under Vista
Hi Manfred,
Good idea about the new partition, but why didn't you test it with Vista 32 bit if that's what you wanted!! I noticed you posted part of a log file below, and it's talking about creating a "restore point". I hope Office setup is NOT creating a restore point?? I certainly don't want it to do that on my systems. Typical of Microsoft. The restore point is now seen as a panacea for the writing of poor software, and failing to test it properly - when it fails they can just tell the customer to "do a restore", LOL! I noticed you say you had old versions still installed. Didn't you see my earlier post stating that "upgrades are always wrong"? It may not be related to this issue, but nevertheless, it's still wrong. Surely Outlook is included with Office 2007 so why would you leave an old version, and regarding Frontpage, it's insane, you need to install SharePoint Designer 2007 to make it compatible with the rest of Office 2007 and Vista. The problem is the registry and the "Common Files" folder and the need to patch both versions. Side by side installs are always, always wrong. Manfred wrote: I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Gerry Hickman (London UK) |
#18
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Office Enterprise 2007 will not install under Vista
Gerry,
one of my attempts to install Office 2007 included removing Office XP completely, didn't help. As far as reinstalling the old Outlook and FP. I need a working e-mail client on a daily basis, one that has access to the entire Outlook file. I was hoping of course that to be Outlook 2007 since I have to go through the insanity of having to reinstall the passwords for all of my e-mail accounts every time I start Oulook, read somewhere here that's the way MS intended it. Regarding FP, I want to hang on to it for now, because it works flawless for what I use it for. Why would I trust SharePoint Designer 2007 to work after my bad experiences with Vista and now Office 2007? MS wants $99.00 for support on Office 2007, not sure how much that would be if I throw SharePoint into the mix. I am not sure how much they charge for Designer, but it would feel like throwing good money after bad. I use FP as a standalone only, just need compatibility with my webhost which it has. BTW, the 64 bit install in the separate particion was from a naive believe that there would be enough drivers available, in other words I had hoped at one time I would be running the 64 bit version as my main system. This may be still a few years away. -- Manfred "Gerry Hickman" wrote: Hi Manfred, Good idea about the new partition, but why didn't you test it with Vista 32 bit if that's what you wanted!! I noticed you posted part of a log file below, and it's talking about creating a "restore point". I hope Office setup is NOT creating a restore point?? I certainly don't want it to do that on my systems. Typical of Microsoft. The restore point is now seen as a panacea for the writing of poor software, and failing to test it properly - when it fails they can just tell the customer to "do a restore", LOL! I noticed you say you had old versions still installed. Didn't you see my earlier post stating that "upgrades are always wrong"? It may not be related to this issue, but nevertheless, it's still wrong. Surely Outlook is included with Office 2007 so why would you leave an old version, and regarding Frontpage, it's insane, you need to install SharePoint Designer 2007 to make it compatible with the rest of Office 2007 and Vista. The problem is the registry and the "Common Files" folder and the need to patch both versions. Side by side installs are always, always wrong. Manfred wrote: I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Gerry Hickman (London UK) |
#19
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Office Enterprise 2007 will not install under Vista
Hi Manfred,
The key to this on a home computer is to use a new partition, you could test your Outlook, and your Frontpage and if your Office went wrong (like it did) you're main computer is still running fine. You need to move on from legacy Outlook and legacy Frontpage, it's a headache, you need to get the new stuff working then throw the old stuff in the bin. I'm not understanding the issue about passwords? We moved from Office 2000 to Office 2003 and now to Office 2007, and we never needed to enter a password. The authentication is done via Windows Integrated Authentication and the Exchange Profile that's embedded in the roaming user profile. For home computers that are not on the LAN, there's no Windows Integrated, but in most cases the information will already be in the user profile. Either way, you need to know your Outlook password in case it goes wrong one day, e.g. the whole hard drive could crash, so I don't see how installing a new Outlook can be a major problem. The way I have it set up for our users is with Outlook Web Access. I find Mozilla browser is best for this, it's faster than IE and avoids problems of OWA trying to instantiate ActiveX controls. Anyway, to test your Office 2007 problem it sounds like you need a new 32bit Vista partition, then test Office 2007. If it works you know your primary partition is problematic. Time to do a clean install. Yikes, I hope you didn't "upgrade" to Vista from XP (???), that would be REALLY REALLY bad! Please tell me it's a clean install and you did a block level hard drive integrity check first? I forgot to check this, if you upgraded it, all bets are off. Having a broken computer is normal after an upgrade... Manfred wrote: Gerry, one of my attempts to install Office 2007 included removing Office XP completely, didn't help. As far as reinstalling the old Outlook and FP. I need a working e-mail client on a daily basis, one that has access to the entire Outlook file. I was hoping of course that to be Outlook 2007 since I have to go through the insanity of having to reinstall the passwords for all of my e-mail accounts every time I start Oulook, read somewhere here that's the way MS intended it. Regarding FP, I want to hang on to it for now, because it works flawless for what I use it for. Why would I trust SharePoint Designer 2007 to work after my bad experiences with Vista and now Office 2007? MS wants $99.00 for support on Office 2007, not sure how much that would be if I throw SharePoint into the mix. I am not sure how much they charge for Designer, but it would feel like throwing good money after bad. I use FP as a standalone only, just need compatibility with my webhost which it has. BTW, the 64 bit install in the separate particion was from a naive believe that there would be enough drivers available, in other words I had hoped at one time I would be running the 64 bit version as my main system. This may be still a few years away. -- Gerry Hickman (London UK) |
#20
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Office Enterprise 2007 will not install under Vista
Gerry,
it was a clean install, not an upgrade. I am pretty sure if I format the drive and do another clean install it will probably work. I just went through a clean install and spent countless hours to install all my programs and customize my system. My time actually has some value and I rather spend my weekend outdoors now that spring has finally come. This is why I have come to this group for help, so I can hopefully avoid going through the agony again. -- Manfred "Gerry Hickman" wrote: Hi Manfred, The key to this on a home computer is to use a new partition, you could test your Outlook, and your Frontpage and if your Office went wrong (like it did) you're main computer is still running fine. You need to move on from legacy Outlook and legacy Frontpage, it's a headache, you need to get the new stuff working then throw the old stuff in the bin. I'm not understanding the issue about passwords? We moved from Office 2000 to Office 2003 and now to Office 2007, and we never needed to enter a password. The authentication is done via Windows Integrated Authentication and the Exchange Profile that's embedded in the roaming user profile. For home computers that are not on the LAN, there's no Windows Integrated, but in most cases the information will already be in the user profile. Either way, you need to know your Outlook password in case it goes wrong one day, e.g. the whole hard drive could crash, so I don't see how installing a new Outlook can be a major problem. The way I have it set up for our users is with Outlook Web Access. I find Mozilla browser is best for this, it's faster than IE and avoids problems of OWA trying to instantiate ActiveX controls. Anyway, to test your Office 2007 problem it sounds like you need a new 32bit Vista partition, then test Office 2007. If it works you know your primary partition is problematic. Time to do a clean install. Yikes, I hope you didn't "upgrade" to Vista from XP (???), that would be REALLY REALLY bad! Please tell me it's a clean install and you did a block level hard drive integrity check first? I forgot to check this, if you upgraded it, all bets are off. Having a broken computer is normal after an upgrade... Manfred wrote: Gerry, one of my attempts to install Office 2007 included removing Office XP completely, didn't help. As far as reinstalling the old Outlook and FP. I need a working e-mail client on a daily basis, one that has access to the entire Outlook file. I was hoping of course that to be Outlook 2007 since I have to go through the insanity of having to reinstall the passwords for all of my e-mail accounts every time I start Oulook, read somewhere here that's the way MS intended it. Regarding FP, I want to hang on to it for now, because it works flawless for what I use it for. Why would I trust SharePoint Designer 2007 to work after my bad experiences with Vista and now Office 2007? MS wants $99.00 for support on Office 2007, not sure how much that would be if I throw SharePoint into the mix. I am not sure how much they charge for Designer, but it would feel like throwing good money after bad. I use FP as a standalone only, just need compatibility with my webhost which it has. BTW, the 64 bit install in the separate particion was from a naive believe that there would be enough drivers available, in other words I had hoped at one time I would be running the 64 bit version as my main system. This may be still a few years away. -- Gerry Hickman (London UK) |
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