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Can't install 2007 compatibility pack after uninstalling 2007 test



 
 
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  #1  
Old June 5th, 2010, 04:11 PM posted to microsoft.public.office.setup
WOO
external usenet poster
 
Posts: 18
Default Can't install 2007 compatibility pack after uninstalling 2007 test

Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy
of Office 2003 Student with available licenses, so I uninstalled the 2007
test and installed 2003. Now, when I try to install the 2007 compatibility
pack I get an error message stating the program is already installed. I think
there is some remnant of 2007 stopping the compatibility pack installation.
To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas?
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  #2  
Old June 5th, 2010, 04:41 PM posted to microsoft.public.office.setup
DL[_4_]
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Posts: 268
Default Can't install 2007 compatibility pack after uninstalling 2007 test

Did you also uninstall the Activation Assistant?
Do you have an Microsoft Office \ Office 12 folder in your Programs Folder?

"Woo" wrote in message
...
Hi. My computer came with Office 2007 preloaded but unpurchased. I had a
copy
of Office 2003 Student with available licenses, so I uninstalled the 2007
test and installed 2003. Now, when I try to install the 2007 compatibility
pack I get an error message stating the program is already installed. I
think
there is some remnant of 2007 stopping the compatibility pack
installation.
To be certain, I tried to open a 2007 document and got gobbly-gook. Any
ideas?


  #3  
Old June 5th, 2010, 08:49 PM posted to microsoft.public.office.setup
WOO
external usenet poster
 
Posts: 18
Default Can't install 2007 compatibility pack after uninstalling 2007

Yes I did uninstall the Activation Assistant. I am at work right now, so I
don't have access to the computer. If there is an Office 12 folder should I
delete it?

"DL" wrote:

Did you also uninstall the Activation Assistant?
Do you have an Microsoft Office \ Office 12 folder in your Programs Folder?

"Woo" wrote in message
...
Hi. My computer came with Office 2007 preloaded but unpurchased. I had a
copy
of Office 2003 Student with available licenses, so I uninstalled the 2007
test and installed 2003. Now, when I try to install the 2007 compatibility
pack I get an error message stating the program is already installed. I
think
there is some remnant of 2007 stopping the compatibility pack
installation.
To be certain, I tried to open a 2007 document and got gobbly-gook. Any
ideas?


.

  #4  
Old June 5th, 2010, 08:59 PM posted to microsoft.public.office.setup
DL[_4_]
external usenet poster
 
Posts: 268
Default Can't install 2007 compatibility pack after uninstalling 2007

Check what is shown for Office in Add/remove dialogue first.
Also check http://support.microsoft.com/kb/928218/en-us


"Woo" wrote in message
...
Yes I did uninstall the Activation Assistant. I am at work right now, so I
don't have access to the computer. If there is an Office 12 folder should
I
delete it?

"DL" wrote:

Did you also uninstall the Activation Assistant?
Do you have an Microsoft Office \ Office 12 folder in your Programs
Folder?

"Woo" wrote in message
...
Hi. My computer came with Office 2007 preloaded but unpurchased. I had
a
copy
of Office 2003 Student with available licenses, so I uninstalled the
2007
test and installed 2003. Now, when I try to install the 2007
compatibility
pack I get an error message stating the program is already installed. I
think
there is some remnant of 2007 stopping the compatibility pack
installation.
To be certain, I tried to open a 2007 document and got gobbly-gook. Any
ideas?


.

  #5  
Old June 5th, 2010, 08:59 PM posted to microsoft.public.office.setup
Jeff Strickland
external usenet poster
 
Posts: 313
Default Can't install 2007 compatibility pack after uninstalling 2007 test


"Woo" wrote in message
...
Hi. My computer came with Office 2007 preloaded but unpurchased. I had a
copy
of Office 2003 Student with available licenses, so I uninstalled the 2007
test and installed 2003. Now, when I try to install the 2007 compatibility
pack I get an error message stating the program is already installed. I
think
there is some remnant of 2007 stopping the compatibility pack
installation.
To be certain, I tried to open a 2007 document and got gobbly-gook. Any
ideas?


Did you reboot after uninstalling Office '07 and the Activation Assistant,
then again after loading Office '03?










  #6  
Old June 7th, 2010, 03:02 PM posted to microsoft.public.office.setup
WOO
external usenet poster
 
Posts: 18
Default Can't install 2007 compatibility pack after uninstalling 2007 test

Thanks for the help, DL and Jeff. I decided to just put 2007 on there. Thanks
again.

"Woo" wrote:

Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy
of Office 2003 Student with available licenses, so I uninstalled the 2007
test and installed 2003. Now, when I try to install the 2007 compatibility
pack I get an error message stating the program is already installed. I think
there is some remnant of 2007 stopping the compatibility pack installation.
To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas?

 




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