Issue with Office 2007 and Office 2003

I recently bought a new computer with Vista Home Premium as the OS. I had
the box custom-built for me by a reputable dealer.

When I got the system set up and running, I discovered that not only did I
have a demo copy of Office 2007 installed, but that there was no entry in
Add/Remove Programs to uninstall it.

I then decided to install my copy of Office 2003 Professional and when that
was done, I found multiple menu entries for each of the Office applications
- one for 2003 and one for 2007.

This was where the train started to leave the track. As I launched Office
documents, I was not only asked for a product code, but I was told that
after 25 uses the software would no longer function. Any Office document
that I attempted to open was intercepted by Office 2007, and of course the
usage count decremented by one each time.

I called the dealer and was told that the trial Office 2007 was part of
their license agreement with Microsoft, and then they offered no solution
to me on how to remedy the situation. They were not even sure if my Office
2003 products would continue to function after Office 2007 stopped working.

One of their technicians did some quick research and came up with

http://support.microsoft.com/kb/928218/en-us

and I followed these instructions to the letter. Before I followed these
instructions I uninstalled Office 2003 with the faint hope that it would
take Office 2007 with it. Such was not the case. Fortunately, I've had lots
of experience editing the registry because there were over a dozen
components that had to be individually uninstalled, and about 30 registry
keys that had to be deleted.

One component, "Microsoft Office Hybrid 2007" would not uninstall.

After this was done, I reinstalled Office 2003 and it seems to be working.
If I launch an Office application, it appears to start normally, but if I
double-click on an Office document (Word, Excel, etc), I get the following
message from something identifying itself as BCM Office Addin, which says:

Office application version does not match

Clicking OK makes this message go away, and so far it appears as though the
document is usable from that point on.

Is there a way to get rid of this annoying little message, or should I just
get used to it and count myself lucky if that's the only fallout from this
bizarre drama?





Tom

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Apparently you didnt remove all the components / registry / file entries for
the trial Office 2007
"One component, "Microsoft Office Hybrid 2007" would not uninstall."
(Thats the dvd Office version type that the manufacturer used to install the
trial)

The BCM addin is part of Outlook Business Contact Manager, and the version
miss-match err msg would be as a result of the 2007 trial not being fully
removed.
If you dont use BCM, in outlook, try in add/remove dialogue uninstalling it
(BCM)

"Tom Hall" wrote in message
...
I recently bought a new computer with Vista Home Premium as the OS. I had
the box custom-built for me by a reputable dealer.

When I got the system set up and running, I discovered that not only did I
have a demo copy of Office 2007 installed, but that there was no entry in
Add/Remove Programs to uninstall it.

I then decided to install my copy of Office 2003 Professional and when
that
was done, I found multiple menu entries for each of the Office
applications
- one for 2003 and one for 2007.

This was where the train started to leave the track. As I launched Office
documents, I was not only asked for a product code, but I was told that
after 25 uses the software would no longer function. Any Office document
that I attempted to open was intercepted by Office 2007, and of course the
usage count decremented by one each time.

I called the dealer and was told that the trial Office 2007 was part of
their license agreement with Microsoft, and then they offered no solution
to me on how to remedy the situation. They were not even sure if my Office
2003 products would continue to function after Office 2007 stopped
working.

One of their technicians did some quick research and came up with

http://support.microsoft.com/kb/928218/en-us

and I followed these instructions to the letter. Before I followed these
instructions I uninstalled Office 2003 with the faint hope that it would
take Office 2007 with it. Such was not the case. Fortunately, I've had
lots
of experience editing the registry because there were over a dozen
components that had to be individually uninstalled, and about 30 registry
keys that had to be deleted.

One component, "Microsoft Office Hybrid 2007" would not uninstall.

After this was done, I reinstalled Office 2003 and it seems to be working.
If I launch an Office application, it appears to start normally, but if I
double-click on an Office document (Word, Excel, etc), I get the following
message from something identifying itself as BCM Office Addin, which says:

Office application version does not match

Clicking OK makes this message go away, and so far it appears as though
the
document is usable from that point on.

Is there a way to get rid of this annoying little message, or should I
just
get used to it and count myself lucky if that's the only fallout from this
bizarre drama?





Tom

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