|
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
|
|
Thread Tools | Display Modes |
|
#1
June 3rd, 2009, 11:13 AM
posted to microsoft.public.office.setup
|
|||
|
|||
Home & Student Licence Restrictions
Plan to purchase Office. Concerned about 3 user licence for Office 2007
Home & Student. Does this mean any 3 machines simultaneously licenced and if I have to replace a disk drive on an already registered machine I can reload without using up another licence? How about if I buy a new labtop and retire an old one, can I substitute the new machine for the previously licenced one? How can I get a copy of the actual licence? Thanks in advance, Mike PS I tried twice to get this question answered from customer support, they didn't understand me, thinking I wanted an adjustment. They tried to send me to support desk, which is only free for those who recently purchased Office. See below. "Thank you for choosing the Microsoft Office Online Store. We apologize for the inconvenience; unfortunately, we are unable to assist you with the license adjustment at the Microsoft Office Online Store. Please contact Microsoft Office Customer Support at: Web: http://support.microsoft.com/?LN=en-US Phone: 1-800-Microsoft Sincerely, Winston C. Microsoft Office Online Store Customer Service Email ID: 10780665 " 
|
|
#2
June 3rd, 2009, 11:31 AM
posted to microsoft.public.office.setup
|
|||
|
|||
|
Home & Student Licence Restrictions
H&S is not licensed for business use
It is licenced for installation on three working PC's - the licence is for concurrent working PC's and not 'installs', you can install as often as you like so long as you dont exceed the 3 working PC's "Michael Savage" wrote in message ... Plan to purchase Office. Concerned about 3 user licence for Office 2007 Home & Student. Does this mean any 3 machines simultaneously licenced and if I have to replace a disk drive on an already registered machine I can reload without using up another licence? How about if I buy a new labtop and retire an old one, can I substitute the new machine for the previously licenced one? How can I get a copy of the actual licence? Thanks in advance, Mike PS I tried twice to get this question answered from customer support, they didn't understand me, thinking I wanted an adjustment. They tried to send me to support desk, which is only free for those who recently purchased Office. See below. "Thank you for choosing the Microsoft Office Online Store. We apologize for the inconvenience; unfortunately, we are unable to assist you with the license adjustment at the Microsoft Office Online Store. Please contact Microsoft Office Customer Support at: Web: http://support.microsoft.com/?LN=en-US Phone: 1-800-Microsoft Sincerely, Winston C. Microsoft Office Online Store Customer Service Email ID: 10780665 "
|
|
#3
June 6th, 2009, 08:41 PM
posted to microsoft.public.office.setup
|
|||
|
|||
|
Home & Student Licence Restrictions
Not entirely true. There is an install limit and when that limit is
reached, when you enter the product key and go to activate the product, it will bounce back at you saying you need a new product key and to either buy another one, or call the 800 number and speak to someone (last one for me was automated) who may ask you why you need to install again. The usual answer is due to a crashed hard drive. You will be given a series of numbers to type into your program to activate it. Now I believe that with Office Home and Student, since you can install on up to THREE computers (desktops or notebooks) - once on each, you can install it on a new computer as long as you are replacing one that you already installed the program on, so as not to exceed 3 PCs. Don't be surprised if that magic window pops up when you go to activate and you have to jump through hoops to obtain a new activation code. I've had to do that several times when the software just didn't work, like my new Office H&S 2007 that goes into an infinite loop of configuration and installation before I can use the programs. I've resorted to using Open Office until Microsoft finds a fix for me. However, it's been two years now. Do not think that you can reinstall Microsoft products time and time again without having to explain yourself. You do not own the software. You are only using it. "DL" wrote in message ... H&S is not licensed for business use It is licenced for installation on three working PC's - the licence is for concurrent working PC's and not 'installs', you can install as often as you like so long as you dont exceed the 3 working PC's "Michael Savage" wrote in message ... Plan to purchase Office. Concerned about 3 user licence for Office 2007 Home & Student. Does this mean any 3 machines simultaneously licenced and if I have to replace a disk drive on an already registered machine I can reload without using up another licence? How about if I buy a new labtop and retire an old one, can I substitute the new machine for the previously licenced one? How can I get a copy of the actual licence? Thanks in advance, Mike PS I tried twice to get this question answered from customer support, they didn't understand me, thinking I wanted an adjustment. They tried to send me to support desk, which is only free for those who recently purchased Office. See below. "Thank you for choosing the Microsoft Office Online Store. We apologize for the inconvenience; unfortunately, we are unable to assist you with the license adjustment at the Microsoft Office Online Store. Please contact Microsoft Office Customer Support at: Web: http://support.microsoft.com/?LN=en-US Phone: 1-800-Microsoft Sincerely, Winston C. Microsoft Office Online Store Customer Service Email ID: 10780665 "
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
