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#1
June 1st, 2009, 11:49 PM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activate
Hi and thanks -
My Genuine and legal copy of Office XP Pro de-activated itself, and the wizard appears, but will not reactivate, even though I have the original disks. This has occurred after a RAM upgrade - I upgraded to 1.5 mb by removing 2x128 mg PC-800 chips and replacing them with 2x512 mb chips. Everything else is working perfectly. My system is an old P4, 1.4 running Windowsd XP Pro SP 3. I really depend upon my Office applications and am really in a bind - and Microsoft themselves are completely unavailable and inaccessible unless I want to pay another 99 bucks to make my legal, already purchased prodcut function. I really appreciate your help. Many blessings. 
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#2
June 2nd, 2009, 01:28 AM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activate
Use the telephone activation method and explain
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Joseph" wrote in message ... Hi and thanks - My Genuine and legal copy of Office XP Pro de-activated itself, and the wizard appears, but will not reactivate, even though I have the original disks. This has occurred after a RAM upgrade - I upgraded to 1.5 mb by removing 2x128 mg PC-800 chips and replacing them with 2x512 mb chips. Everything else is working perfectly. My system is an old P4, 1.4 running Windowsd XP Pro SP 3. I really depend upon my Office applications and am really in a bind - and Microsoft themselves are completely unavailable and inaccessible unless I want to pay another 99 bucks to make my legal, already purchased prodcut function. I really appreciate your help. Many blessings.
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#3
June 2nd, 2009, 02:35 AM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activate
Joseph, I am having the same problem. I had to restore the C drive on my
laptop. Office was working after I purchased the activation key but now reverted back to the trial and I can't activate it now. I have the key but can't figure out how to install it. I hope someone can help us both! "Joseph" wrote: Hi and thanks - My Genuine and legal copy of Office XP Pro de-activated itself, and the wizard appears, but will not reactivate, even though I have the original disks. This has occurred after a RAM upgrade - I upgraded to 1.5 mb by removing 2x128 mg PC-800 chips and replacing them with 2x512 mb chips. Everything else is working perfectly. My system is an old P4, 1.4 running Windowsd XP Pro SP 3. I really depend upon my Office applications and am really in a bind - and Microsoft themselves are completely unavailable and inaccessible unless I want to pay another 99 bucks to make my legal, already purchased prodcut function. I really appreciate your help. Many blessings.
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#4
June 2nd, 2009, 04:17 AM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activ
Hi and thanks so much for the reply. There is no telephone activation option
available! Here's what happens: I open up a program - say Outlook. After opening seemingly properly, the activation wizard initializes. The message (my paraphrase) is "Microsoft has detected a significant change in your machine configuration. You must activate the product or you'll only be able to use Reduced Functionality Mode". I insert the proper Office XP disk, and press next. After two or three minutes of gyrations, the wizard just closes - no "Success message" no "Fail message" - nothing. But the product is indeed still in reduced functionality mode. I have upgraded this computer a few times over the years, and I have often faced this issue, but usually I can get it to resolve somehow. I have tried restarting the programs, starting different office programs,. and restarting the computer, but I still cannot get it to activate. I am really addicted to Outlook, and I'm using a paper calendar again after 15 years! It's bizarre. Thank you again for your help and concern. Peace and blessings - Joseph "Peter Foldes" wrote: Use the telephone activation method and explain -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Joseph" wrote in message ... Hi and thanks - My Genuine and legal copy of Office XP Pro de-activated itself, and the wizard appears, but will not reactivate, even though I have the original disks. This has occurred after a RAM upgrade - I upgraded to 1.5 mb by removing 2x128 mg PC-800 chips and replacing them with 2x512 mb chips. Everything else is working perfectly. My system is an old P4, 1.4 running Windowsd XP Pro SP 3. I really depend upon my Office applications and am really in a bind - and Microsoft themselves are completely unavailable and inaccessible unless I want to pay another 99 bucks to make my legal, already purchased prodcut function. I really appreciate your help. Many blessings.
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#5
June 2nd, 2009, 05:35 AM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activ
You have the 1-800 phone number to call in the Activation Screen
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Joseph" wrote in message ... Hi and thanks so much for the reply. There is no telephone activation option available! Here's what happens: I open up a program - say Outlook. After opening seemingly properly, the activation wizard initializes. The message (my paraphrase) is "Microsoft has detected a significant change in your machine configuration. You must activate the product or you'll only be able to use Reduced Functionality Mode". I insert the proper Office XP disk, and press next. After two or three minutes of gyrations, the wizard just closes - no "Success message" no "Fail message" - nothing. But the product is indeed still in reduced functionality mode. I have upgraded this computer a few times over the years, and I have often faced this issue, but usually I can get it to resolve somehow. I have tried restarting the programs, starting different office programs,. and restarting the computer, but I still cannot get it to activate. I am really addicted to Outlook, and I'm using a paper calendar again after 15 years! It's bizarre. Thank you again for your help and concern. Peace and blessings - Joseph "Peter Foldes" wrote: Use the telephone activation method and explain -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Joseph" wrote in message ... Hi and thanks - My Genuine and legal copy of Office XP Pro de-activated itself, and the wizard appears, but will not reactivate, even though I have the original disks. This has occurred after a RAM upgrade - I upgraded to 1.5 mb by removing 2x128 mg PC-800 chips and replacing them with 2x512 mb chips. Everything else is working perfectly. My system is an old P4, 1.4 running Windowsd XP Pro SP 3. I really depend upon my Office applications and am really in a bind - and Microsoft themselves are completely unavailable and inaccessible unless I want to pay another 99 bucks to make my legal, already purchased prodcut function. I really appreciate your help. Many blessings.
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#6
June 2nd, 2009, 06:52 AM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activ
Hi Peter, and thanks again (and again).
I do NOT have the 800 number. That screen never appears. I figure I could probably search it on line - or maybe you know it. But if I recall correctly, when you call, isn't there an automated machine that gives you a series of numbers to enter into a box on the screen? If so, I never get that box. If there is a number where I could actually talk to a human being who works for Microsoft who is able and willing to solve my problem, ) would be ETERNALLY grateful. If you know a path to such a resolution, I would REALLY appreciate it. In fact, I'll appreciate any advice or answers you may have for me. Blessings Joseph "Peter Foldes" wrote: You have the 1-800 phone number to call in the Activation Screen -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Joseph" wrote in message ... Hi and thanks so much for the reply. There is no telephone activation option available! Here's what happens: I open up a program - say Outlook. After opening seemingly properly, the activation wizard initializes. The message (my paraphrase) is "Microsoft has detected a significant change in your machine configuration. You must activate the product or you'll only be able to use Reduced Functionality Mode". I insert the proper Office XP disk, and press next. After two or three minutes of gyrations, the wizard just closes - no "Success message" no "Fail message" - nothing. But the product is indeed still in reduced functionality mode. I have upgraded this computer a few times over the years, and I have often faced this issue, but usually I can get it to resolve somehow. I have tried restarting the programs, starting different office programs,. and restarting the computer, but I still cannot get it to activate. I am really addicted to Outlook, and I'm using a paper calendar again after 15 years! It's bizarre. Thank you again for your help and concern. Peace and blessings - Joseph "Peter Foldes" wrote: Use the telephone activation method and explain -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Joseph" wrote in message ... Hi and thanks - My Genuine and legal copy of Office XP Pro de-activated itself, and the wizard appears, but will not reactivate, even though I have the original disks. This has occurred after a RAM upgrade - I upgraded to 1.5 mb by removing 2x128 mg PC-800 chips and replacing them with 2x512 mb chips. Everything else is working perfectly. My system is an old P4, 1.4 running Windowsd XP Pro SP 3. I really depend upon my Office applications and am really in a bind - and Microsoft themselves are completely unavailable and inaccessible unless I want to pay another 99 bucks to make my legal, already purchased prodcut function. I really appreciate your help. Many blessings.
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#7
June 2nd, 2009, 07:11 PM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activate
"john" wrote in message ... Joseph, I am having the same problem. I had to restore the C drive on my laptop. Office was working after I purchased the activation key but now reverted back to the trial and I can't activate it now. I have the key but can't figure out how to install it. I hope someone can help us both! When you say "restore" do you mean you used the Manufacturer's Restore disk? If so it wiped your HDD and returned it to the factory specs. You need to uninstall the trial and re-install your purchased version... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)
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#8
June 3rd, 2009, 12:43 AM
posted to microsoft.public.office.setup
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Office de-activated after memory upgrade and will not re-activ
Thanks for the reply Gordon, the only thing is that i activated the trial
version that was on the computer so i have no disk. "Gordon" wrote: "john" wrote in message ... Joseph, I am having the same problem. I had to restore the C drive on my laptop. Office was working after I purchased the activation key but now reverted back to the trial and I can't activate it now. I have the key but can't figure out how to install it. I hope someone can help us both! When you say "restore" do you mean you used the Manufacturer's Restore disk? If so it wiped your HDD and returned it to the factory specs. You need to uninstall the trial and re-install your purchased version... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)
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