|
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
|
|
Thread Tools | Display Modes |
|
#1
May 6th, 2010, 03:00 PM
posted to microsoft.public.office.misc
|
|||
|
|||
Hyperlinks
Have a XPSP3 workstation that hyperlinks in Office no longer work.
Outlook - I get the tooltip box for CTRL-Click to follow the link, but nothing happens. In Word, the INSERT HYPERLINK menu option doesn't do anything - no dialog box opens. Excel - the insert hyperlink gives me the options, but I don't get the OK button to insert. Client has Firefox as primary browser. IE8 is installed. Tried all the tips I could find - made IE the primary, registered all the DLL's - mshtml.dll throughs an error though. Can't find anything on this... Upgraded to Office 2010, no difference. Any ideas would be appreciated. About ready to reimage this machine! Thanks in advance! Steve 
|
|
#2
May 7th, 2010, 01:59 AM
posted to microsoft.public.office.misc
|
|||
|
|||
|
Hyperlinks
What happens if you create a new Windows user profile? Do things work
correctly for the new user? -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Steve Stuart" wrote in message ... Have a XPSP3 workstation that hyperlinks in Office no longer work. Outlook - I get the tooltip box for CTRL-Click to follow the link, but nothing happens. In Word, the INSERT HYPERLINK menu option doesn't do anything - no dialog box opens. Excel - the insert hyperlink gives me the options, but I don't get the OK button to insert. Client has Firefox as primary browser. IE8 is installed. Tried all the tips I could find - made IE the primary, registered all the DLL's - mshtml.dll throughs an error though. Can't find anything on this... Upgraded to Office 2010, no difference. Any ideas would be appreciated. About ready to reimage this machine! Thanks in advance! Steve
|
|
#3
May 7th, 2010, 03:05 PM
posted to microsoft.public.office.misc
|
|||
|
|||
|
Hyperlinks
Nope - one of the first things I tried.
Originally, I thought it was limited to Outlook - so I logged in as a new user to that machine, so I'd have a "clean" Outlook profile. Then I realized it was all of the Office products. I was going to try to uninstall IE8, but have heard that can be messy with other apps installed afterword - where there have been quite a few... Something so simple, yet so difficult to pin down! Thanks! Steve "Herb Tyson [MVP]" wrote: What happens if you create a new Windows user profile? Do things work correctly for the new user? -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Steve Stuart" wrote in message ... Have a XPSP3 workstation that hyperlinks in Office no longer work. Outlook - I get the tooltip box for CTRL-Click to follow the link, but nothing happens. In Word, the INSERT HYPERLINK menu option doesn't do anything - no dialog box opens. Excel - the insert hyperlink gives me the options, but I don't get the OK button to insert. Client has Firefox as primary browser. IE8 is installed. Tried all the tips I could find - made IE the primary, registered all the DLL's - mshtml.dll throughs an error though. Can't find anything on this... Upgraded to Office 2010, no difference. Any ideas would be appreciated. About ready to reimage this machine! Thanks in advance! Steve
|
|
#4
May 7th, 2010, 03:11 PM
posted to microsoft.public.office.misc
|
|||
|
|||
|
Hyperlinks
Nope - one of the first things I tried.
Originally, I thought it was limited to Outlook - so I logged in as a new user to that machine, so I'd have a "clean" Outlook profile. Then I realized it was all of the Office products. I was going to try to uninstall IE8, but have heard that can be messy with other apps installed afterword - where there have been quite a few... Something so simple, yet so difficult to pin down! Thanks! Steve "Herb Tyson [MVP]" wrote: What happens if you create a new Windows user profile? Do things work correctly for the new user? -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Steve Stuart" wrote in message ... Have a XPSP3 workstation that hyperlinks in Office no longer work. Outlook - I get the tooltip box for CTRL-Click to follow the link, but nothing happens. In Word, the INSERT HYPERLINK menu option doesn't do anything - no dialog box opens. Excel - the insert hyperlink gives me the options, but I don't get the OK button to insert. Client has Firefox as primary browser. IE8 is installed. Tried all the tips I could find - made IE the primary, registered all the DLL's - mshtml.dll throughs an error though. Can't find anything on this... Upgraded to Office 2010, no difference. Any ideas would be appreciated. About ready to reimage this machine! Thanks in advance! Steve
|
|
#5
May 11th, 2010, 01:29 PM
posted to microsoft.public.office.misc
|
|||
|
|||
|
Hyperlinks
Any other ideas? Anyone?
"Herb Tyson [MVP]" wrote: What happens if you create a new Windows user profile? Do things work correctly for the new user? -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "Steve Stuart" wrote in message ... Have a XPSP3 workstation that hyperlinks in Office no longer work. Outlook - I get the tooltip box for CTRL-Click to follow the link, but nothing happens. In Word, the INSERT HYPERLINK menu option doesn't do anything - no dialog box opens. Excel - the insert hyperlink gives me the options, but I don't get the OK button to insert. Client has Firefox as primary browser. IE8 is installed. Tried all the tips I could find - made IE the primary, registered all the DLL's - mshtml.dll throughs an error though. Can't find anything on this... Upgraded to Office 2010, no difference. Any ideas would be appreciated. About ready to reimage this machine! Thanks in advance! Steve
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
