If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Outlook Express has encountered a problem and needs to close: comc
HELP! This morning I tried to open Outlook Express and I got:
Outlook Express has encountered a problem and needs to close When getting more info it is referencing comctl32.dll I've tried reinstalling SP2 and just about every update I've found on my 3 hours of searching today. IE is fine, it's just Outlook Express that won't open. Any suggestions? |
#2
|
|||
|
|||
Outlook Express has encountered a problem and needs to close: comc
Start he http://www.insideoe.com/problems/errors.htm#crash
General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm. - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - WinXP SP2 only: If your machine is fully up-to-date at Windows Update, installing the following patch (KB918766) will help to avoid such data loss in the futu http://www.microsoft.com/downloads/d...2-98af2256ccc3 This patch will be included in the next Cumulative Update for Outlook Express/WinXP SP2. - Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP Smileyk wrote: HELP! This morning I tried to open Outlook Express and I got: Outlook Express has encountered a problem and needs to close When getting more info it is referencing comctl32.dll I've tried reinstalling SP2 and just about every update I've found on my 3 hours of searching today. IE is fine, it's just Outlook Express that won't open. Any suggestions? |
#3
|
|||
|
|||
Outlook Express has encountered a problem and needs to close: comc
Try going to Start | Run and type msconfig and then disable all startup
items and non-MS services and reboot. Then see if you have the same issue. If you don't, then one of those startup items is the culprit. steve "Smileyk" wrote in message ... HELP! This morning I tried to open Outlook Express and I got: Outlook Express has encountered a problem and needs to close When getting more info it is referencing comctl32.dll I've tried reinstalling SP2 and just about every update I've found on my 3 hours of searching today. IE is fine, it's just Outlook Express that won't open. Any suggestions? |
#4
|
|||
|
|||
Outlook Express has encountered a problem and needs to close: comc
"Steve Cochran" je napisal v sporočilo ... Try going to Start | Run and type msconfig and then disable all startup items and non-MS services and reboot. Then see if you have the same issue. If you don't, then one of those startup items is the culprit. steve "Smileyk" wrote in message ... HELP! This morning I tried to open Outlook Express and I got: Outlook Express has encountered a problem and needs to close When getting more info it is referencing comctl32.dll I've tried reinstalling SP2 and just about every update I've found on my 3 hours of searching today. IE is fine, it's just Outlook Express that won't open. Any suggestions? |
Thread Tools | |
Display Modes | |
|
|