I can't open messages in Outlook Express.

On running Outlook express, the program connects to the
hotmail server and downloads messages fine, but when I try
to read them, I get an error message stating that the
address book could not be accessed, there is an error
opening the message and that outlook express may need to
be reinstalled. I can't open old messages or archived
messages either. I've tried to uninstall and reinstall
internet explorer without any luck. Can anybody help?
Thanks.

Adnan

Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

Adnan wrote:
On running Outlook express, the program connects to the
hotmail server and downloads messages fine, but when I try
to read them, I get an error message stating that the
address book could not be accessed, there is an error
opening the message and that outlook express may need to
be reinstalled. I can't open old messages or archived
messages either. I've tried to uninstall and reinstall
internet explorer without any luck. Can anybody help?
Thanks.

Adnan

PA Bear: I have MS Office installed, but this registry
key is not listed. Any other ideas? Thanks.

Adnan


-----Original Message-----
Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook
and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share
contacts with
Outlook, even if you don't use it (can happen with the
install of Office).
Change the value to 0 (zero) and all should be well. (If
that DWORD is not
present, don't create it, and don't alter any other DWORD
values.)

Note that any changes (additions, deletions, edits) made
while sharing was
enabled will not be available (displayed) in Address Book
when sharing is
disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

Adnan wrote:
On running Outlook express, the program connects to the
hotmail server and downloads messages fine, but when I
try
to read them, I get an error message stating that the
address book could not be accessed, there is an error
opening the message and that outlook express may need to
be reinstalled. I can't open old messages or archived
messages either. I've tried to uninstall and reinstall
internet explorer without any luck. Can anybody help?
Thanks.

Adnan

.

Then try...

Q191946 - Err Msg: Address Book Failed to Load, Outlook Express Is...
http://support.microsoft.com/?id=kb;en-us;Q191946

Error Message: Address Book Failed to Load, Outlook Express...
(This note cannot be displayed due to an initialization error)
http://support.microsoft.com/support.../q175/5/85.asp

There may be a corrupted or mismatched WAB32.DLL file. See the following
article. Although it talks about the problem occurring in Outlook98, the fix
involves getting Outlook Express to replace the WAB32.DLL file:

OL98: ErrMsg Windows Address Book is Missing
http://support.microsoft.com/support.../q189/3/96.asp

Err Msg: The Message Could Not Be Sent. Some recipients not valid
(Outlook Express: There was an error opening this message)
(The Address Book failed to load. OE is incorrectly configured)
http://support.microsoft.com/support.../q239/1/35.asp

Err Msg: Unable to Open Address Book, a Component Is Missing
http://support.microsoft.com/support.../q192/3/21.asp

Do you have NAV 2004 or McAfee VirusScan installed?
--
~PA Bear

Adnan wrote:
PA Bear: I have MS Office installed, but this registry
key is not listed. Any other ideas? Thanks.

Adnan


-----Original Message-----
Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value
set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of
Office). Change the value to 0 (zero) and all should be well. (If that
DWORD is not present, don't create it, and don't alter any other DWORD
values.)

Note that any changes (additions, deletions, edits) made while sharing
was enabled will not be available (displayed) in Address Book when
sharing is disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

Adnan wrote:
On running Outlook express, the program connects to the
hotmail server and downloads messages fine, but when I try
to read them, I get an error message stating that the
address book could not be accessed, there is an error
opening the message and that outlook express may need to
be reinstalled. I can't open old messages or archived
messages either. I've tried to uninstall and reinstall
internet explorer without any luck. Can anybody help?
Thanks.

Adnan

.