Email Account Configuration

I have successfully created two web-based accounts in Outlook 2003. The
account I created first appears at the bottom of the folders [also set as
default]. This is the one I used most and I would like it to appear at the
top of the mail folders. Guidance sought

Maurice wrote:

I have successfully created two web-based accounts in Outlook 2003.
The account I created first appears at the bottom of the folders
[also set as default]. This is the one I used most and I would like
it to appear at the top of the mail folders. Guidance sought

Sorry, but Outlook doesn't access web-based accounts. They must be POP,
IMAP, Exchange, or Hotmail/MSN/Windows Live accounts (HTTP). "Web-based"
means you'd be accessing them with a web browser. Please be explicit in
describing the account types(s) you've created. Also, keep in mind that
"folder sets" and "accounts" aren't synonymous, so "accounts" do not appear
in the folder list, folder sets do. I'll grant that for some account types,
the account and its folder set are linked so that you can't have one without
the other, but they're still separate concepts.

Your default folders (the delivery location folders) are likely to appear
first and I don't think you'll be able to do anything about that. If the
accounts are IMAP or HTTP, their folder sets may appear in the order in
which you add the account to the mail profile, but I haven't experimented
enough to know if that's true always. It could be that Outlook will always
alphabetize the folders sets based on their display names.
--
Brian Tillman [MVP-Outlook]

Much thanks for the timely reply. I did omit the fact that both accounts are
'IMAP' and the account of most interest was set as default. I am thinking
that one could remove the folder of interest then add it back. This action
would make it the 'latest' folder set and perhaps promote it to a higher
position. If I do so I would ask for guidance on how to remove and restore
this folder without losing anything.

"Brian Tillman" wrote:

Maurice wrote:

I have successfully created two web-based accounts in Outlook 2003.
The account I created first appears at the bottom of the folders
[also set as default]. This is the one I used most and I would like
it to appear at the top of the mail folders. Guidance sought

Sorry, but Outlook doesn't access web-based accounts. They must be POP,
IMAP, Exchange, or Hotmail/MSN/Windows Live accounts (HTTP). "Web-based"
means you'd be accessing them with a web browser. Please be explicit in
describing the account types(s) you've created. Also, keep in mind that
"folder sets" and "accounts" aren't synonymous, so "accounts" do not appear
in the folder list, folder sets do. I'll grant that for some account types,
the account and its folder set are linked so that you can't have one without
the other, but they're still separate concepts.

Your default folders (the delivery location folders) are likely to appear
first and I don't think you'll be able to do anything about that. If the
accounts are IMAP or HTTP, their folder sets may appear in the order in
which you add the account to the mail profile, but I haven't experimented
enough to know if that's true always. It could be that Outlook will always
alphabetize the folders sets based on their display names.
--
Brian Tillman [MVP-Outlook]

Maurice wrote:

Much thanks for the timely reply. I did omit the fact that both
accounts are 'IMAP' and the account of most interest was set as
default. I am thinking that one could remove the folder of interest
then add it back. This action would make it the 'latest' folder set
and perhaps promote it to a higher position. If I do so I would ask
for guidance on how to remove and restore this folder without losing
anything.

You need to remove the account in order to remove the folder set for IMAP
accounts. Remove the IMAP account whose folders appear above the one you
wish to be first. Stop and restart Outlook. Add the account in again and
see if the newly added folders appear lower in the list. You don't need to
worry about saving anything because IMAP accounts keep messages on the
server and the folders will be reconstructed when you connect.
--
Brian Tillman [MVP-Outlook]