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Rash of corrupted documents



 
 
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  #1  
Old November 24th, 2004, 02:14 AM
Peter Harrington
external usenet poster
 
Posts: n/a
Default Rash of corrupted documents

We are using Word 2003 SP1 and Windoze XP Pro SP2. Several members of my
group have had corrupted documents recently on their own computers and
installations of Word, so this could be a bug in Word although the documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to fix the
problem. The interesting symptom is the corrupted documents increased to
approximately 10X the size of the uncorrupted documents. It is interesting
because this problem seems to be new. We don't use master documents and we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated. There are no
diagnostics when opening the document, just the statement that the document
'may' be corrupt. I have a copy of the corrupted document if any would like
to take a look at it.

Best wishes,

Pete


  #2  
Old November 24th, 2004, 04:42 AM
RWN
external usenet poster
 
Posts: n/a
Default

Not an expert, but;
They're not sharing Normal.Dot, are they?
i.e. each local machine should have it's own Normal.Dot.

--
Regards;
Rob
------------------------------------------------------------------------
"Peter Harrington" wrote in message
...
We are using Word 2003 SP1 and Windoze XP Pro SP2. Several members of my
group have had corrupted documents recently on their own computers and
installations of Word, so this could be a bug in Word although the documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to fix the
problem. The interesting symptom is the corrupted documents increased to
approximately 10X the size of the uncorrupted documents. It is interesting
because this problem seems to be new. We don't use master documents and we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated. There are no
diagnostics when opening the document, just the statement that the document
'may' be corrupt. I have a copy of the corrupted document if any would like
to take a look at it.

Best wishes,

Pete




  #3  
Old November 24th, 2004, 06:34 AM
Peter Harrington
external usenet poster
 
Posts: n/a
Default

Affirmative. The documents are transferred as outlook e-mail attachments
between machines.

They do include figures as enhance metafiles, and we are using EndNote 8 for
managing the bibliographies.

They are not shared across the netowrk.

Pete

"RWN" wrote in message
...
Not an expert, but;
They're not sharing Normal.Dot, are they?
i.e. each local machine should have it's own Normal.Dot.

--
Regards;
Rob
------------------------------------------------------------------------
"Peter Harrington" wrote in message
...
We are using Word 2003 SP1 and Windoze XP Pro SP2. Several members of my
group have had corrupted documents recently on their own computers and
installations of Word, so this could be a bug in Word although the
documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to fix the
problem. The interesting symptom is the corrupted documents increased to
approximately 10X the size of the uncorrupted documents. It is
interesting
because this problem seems to be new. We don't use master documents and
we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated. There are
no
diagnostics when opening the document, just the statement that the
document
'may' be corrupt. I have a copy of the corrupted document if any would
like
to take a look at it.

Best wishes,

Pete






  #4  
Old November 24th, 2004, 08:39 AM
Graham Mayor
external usenet poster
 
Posts: n/a
Default

It is not unknown for Word documents to become corrupted by e-mail. Zipping
the documents before transmission both reduces bandwidth and the opportunity
for corruption.

If the machines are networked, why are you transferring files by e-mail?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Peter Harrington wrote:
Affirmative. The documents are transferred as outlook e-mail
attachments between machines.

They do include figures as enhance metafiles, and we are using
EndNote 8 for managing the bibliographies.

They are not shared across the netowrk.

Pete

"RWN" wrote in message
...
Not an expert, but;
They're not sharing Normal.Dot, are they?
i.e. each local machine should have it's own Normal.Dot.

--
Regards;
Rob
------------------------------------------------------------------------
"Peter Harrington" wrote in message
...
We are using Word 2003 SP1 and Windoze XP Pro SP2. Several members
of my group have had corrupted documents recently on their own
computers and installations of Word, so this could be a bug in Word
although the documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to
fix the problem. The interesting symptom is the corrupted
documents increased to approximately 10X the size of the
uncorrupted documents. It is interesting
because this problem seems to be new. We don't use master
documents and we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated.
There are no
diagnostics when opening the document, just the statement that the
document
'may' be corrupt. I have a copy of the corrupted document if any
would like
to take a look at it.

Best wishes,

Pete



  #5  
Old November 24th, 2004, 03:10 PM
Daiya Mitchell
external usenet poster
 
Posts: n/a
Default

It's also not unknown for EndNote to be implicated in problems--how recently
did you switch to EndNote 8?

DM


On 11/23/04 9:34 PM, "Peter Harrington" wrote:

Affirmative. The documents are transferred as outlook e-mail attachments
between machines.

They do include figures as enhance metafiles, and we are using EndNote 8 for
managing the bibliographies.

They are not shared across the netowrk.

Pete

"RWN" wrote in message
...
Not an expert, but;
They're not sharing Normal.Dot, are they?
i.e. each local machine should have it's own Normal.Dot.

--
Regards;
Rob
------------------------------------------------------------------------
"Peter Harrington" wrote in message
...
We are using Word 2003 SP1 and Windoze XP Pro SP2. Several members of my
group have had corrupted documents recently on their own computers and
installations of Word, so this could be a bug in Word although the
documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to fix the
problem. The interesting symptom is the corrupted documents increased to
approximately 10X the size of the uncorrupted documents. It is
interesting
because this problem seems to be new. We don't use master documents and
we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated. There are
no
diagnostics when opening the document, just the statement that the
document
'may' be corrupt. I have a copy of the corrupted document if any would
like
to take a look at it.

Best wishes,

Pete







--
Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: http://www.word.mvps.org/MacWordNew/
What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/

  #6  
Old November 24th, 2004, 06:16 PM
Peter Harrington
external usenet poster
 
Posts: n/a
Default

If the machines are networked, why are you transferring files by e-mail?

Because Windows XP Pro does such a poor job with peer-2-peer networks. At a
university we can't afford the exorbidant costs of Windows Server Software.
In order to have a secure (i.e., non-simple file sharing) every user must
have an account on every computer which is not worth the administrative
overhead.

In addition, e-mail is a good way to maintain version control because the
drafts are stored in the Outlook mailbox folder OLK6 as a backup for each
user when they send a copy. Fortunately, disk space is relatively cheap.

Thanks,

Pete

"Graham Mayor" wrote in message
...
It is not unknown for Word documents to become corrupted by e-mail.
Zipping
the documents before transmission both reduces bandwidth and the
opportunity
for corruption.

If the machines are networked, why are you transferring files by e-mail?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Peter Harrington wrote:
Affirmative. The documents are transferred as outlook e-mail
attachments between machines.

They do include figures as enhance metafiles, and we are using
EndNote 8 for managing the bibliographies.

They are not shared across the netowrk.

Pete

"RWN" wrote in message
...
Not an expert, but;
They're not sharing Normal.Dot, are they?
i.e. each local machine should have it's own Normal.Dot.

--
Regards;
Rob
------------------------------------------------------------------------
"Peter Harrington" wrote in message
...
We are using Word 2003 SP1 and Windoze XP Pro SP2. Several members
of my group have had corrupted documents recently on their own
computers and installations of Word, so this could be a bug in Word
although the documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to
fix the problem. The interesting symptom is the corrupted
documents increased to approximately 10X the size of the
uncorrupted documents. It is interesting
because this problem seems to be new. We don't use master
documents and we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated.
There are no
diagnostics when opening the document, just the statement that the
document
'may' be corrupt. I have a copy of the corrupted document if any
would like
to take a look at it.

Best wishes,

Pete





 




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