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Error Message - Setup cannot find Office.en-us\setup.xml
My customer is trying to install Office 2007 Enterprise. Regardless of
whether we do it from the physical media or the download location, he gets the error message that setup cannot find office.en-us\setup.xml. Yet the file is there. (Occasionally the file specified that it cannot find is different.) I have tried extracting the files within enterprise.exe and running OfficeMUI.msi. Unfortunately that doesn't do anything except try to run and then just disappears. No error. No install prompt. He is running Windows XP and IE 7. I have him checking on his Windows updates for XP and IE 7. So I have no idea what SP or patch level for either. Everything we have tried thus far has yielded no helpful results. I have asked him to install Windows Installer 4.5 to see if that makes a difference. Has anyone seen this issue and had success in resolving it? Thanks much in advance!!!! |
#2
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Error Message - Setup cannot find Office.en-us\setup.xml
On Aug 9, 5:57*am, JD wrote:
My customer is trying to install Office 2007 Enterprise. *Regardless of whether we do it from the physical media or the download location, he gets the error message that setup cannot find office.en-us\setup.xml. *Yet the file is there. *(Occasionally the file specified that it cannot find is different.) I have tried extracting the files within enterprise.exe and running OfficeMUI.msi. *Unfortunately that doesn't do anything except try to run and then just disappears. *No error. *No install prompt. He is running Windows XP and IE 7. *I have him checking on his Windows updates for XP and IE 7. *So I have no idea what SP or patch level for either. * Everything we have tried thus far has yielded no helpful results. *I have asked him to install Windows Installer 4.5 to see if that makes a difference. Has anyone seen this issue and had success in resolving it? Thanks much in advance!!!! We don't normally support Enterprise Versions of Office 2007 because invariably they are used by dodgy people using dodgy software. IUf you want your problem to be solved by a MVP (Most Valuable Professional approved by Microsoft) then you need to pay $22.50 for each query you raise. Please let me know if you want to register for this service. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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Spoof - Spam mail
From an individual who usually hangs about in the winxp groups
"Shenan Stanley" wrote in message ... On Aug 9, 5:57 am, JD wrote: My customer is trying to install Office 2007 Enterprise. Regardless of whether we do it from the physical media or the download location, he gets the error message that setup cannot find office.en-us\setup.xml. Yet the file is there. (Occasionally the file specified that it cannot find is different.) I have tried extracting the files within enterprise.exe and running OfficeMUI.msi. Unfortunately that doesn't do anything except try to run and then just disappears. No error. No install prompt. He is running Windows XP and IE 7. I have him checking on his Windows updates for XP and IE 7. So I have no idea what SP or patch level for either. Everything we have tried thus far has yielded no helpful results. I have asked him to install Windows Installer 4.5 to see if that makes a difference. Has anyone seen this issue and had success in resolving it? Thanks much in advance!!!! We don't normally support Enterprise Versions of Office 2007 because invariably they are used by dodgy people using dodgy software. IUf you want your problem to be solved by a MVP (Most Valuable Professional approved by Microsoft) then you need to pay $22.50 for each query you raise. Please let me know if you want to register for this service. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#4
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Error Message - Setup cannot find Office.en-us\setup.xml
Patrick Christopher Butts you are a documented known thief and a fraud and all
around liar.. Now you added more to your description. Stealing other peoples name -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Shenan Stanley" wrote in message ... On Aug 9, 5:57 am, JD wrote: My customer is trying to install Office 2007 Enterprise. Regardless of whether we do it from the physical media or the download location, he gets the error message that setup cannot find office.en-us\setup.xml. Yet the file is there. (Occasionally the file specified that it cannot find is different.) I have tried extracting the files within enterprise.exe and running OfficeMUI.msi. Unfortunately that doesn't do anything except try to run and then just disappears. No error. No install prompt. He is running Windows XP and IE 7. I have him checking on his Windows updates for XP and IE 7. So I have no idea what SP or patch level for either. Everything we have tried thus far has yielded no helpful results. I have asked him to install Windows Installer 4.5 to see if that makes a difference. Has anyone seen this issue and had success in resolving it? Thanks much in advance!!!! We don't normally support Enterprise Versions of Office 2007 because invariably they are used by dodgy people using dodgy software. IUf you want your problem to be solved by a MVP (Most Valuable Professional approved by Microsoft) then you need to pay $22.50 for each query you raise. Please let me know if you want to register for this service. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#5
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Spoof - Spam mail
HAHAHA! If the "MVP service" is for sale, then I could have retired years
ago!! -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, DL asked: | From an individual who usually hangs about in the winxp groups | | "Shenan Stanley" wrote in message | ... | On Aug 9, 5:57 am, JD wrote: || My customer is trying to install Office 2007 Enterprise. Regardless || of whether we do it from the physical media or the download || location, he gets the error message that setup cannot find || office.en-us\setup.xml. Yet the file is there. (Occasionally the || file specified that it cannot find is different.) || || I have tried extracting the files within enterprise.exe and running || OfficeMUI.msi. Unfortunately that doesn't do anything except try to || run and || then just disappears. No error. No install prompt. || || He is running Windows XP and IE 7. I have him checking on his Windows || updates for XP and IE 7. So I have no idea what SP or patch level for || either. || || Everything we have tried thus far has yielded no helpful results. I || have asked him to install Windows Installer 4.5 to see if that makes || a difference. || || Has anyone seen this issue and had success in resolving it? || || Thanks much in advance!!!! | | We don't normally support Enterprise Versions of Office 2007 because | invariably they are used by dodgy people using dodgy software. IUf | you want your problem to be solved by a MVP (Most Valuable | Professional approved by Microsoft) then you need to pay $22.50 for | each query you raise. | | Please let me know if you want to register for this service. | | -- | Shenan Stanley | MS-MVP |
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