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can't remove duplicate personal folders
I'm using Outlook 2003, connecting to my ISP via
POP3/SMTP servers, and have a duplicate Personal Folder that I cannot remove. The Outlook Data Files option shows just the one entry for Personal Folders, which points to the only PST file that resides on my computer. The format of my Personal Folder file is Outlook 97-2002 (I'm not using the new unicode supported Outlook 2003 format). This duplicate Personal Folder behaves exactly like the original....all subfolders within each of the 2 Personal Folders are absolutely identical. Whenever messages are received, they are listed and stored in each Inbox folder...when messages are sent, they are shown passing thru each Outbox folder and are subsequently stored in each Sent Items folder. I did find a similar entry in the MS Knowledgebase for Outlook 2000 using IMO (Internet Mail Option), which describes a problem with multiple Outlook Today folders. The solution was to edit an affected registry key, but I was unable to duplicate that solution with my Outlook 2003 system. |
#2
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can't remove duplicate personal folders
Just create a new profile from scratch. Yours is corrupt. It's easier than
editing the registry to get rid of the duplicate reference to the same PST file. You must have done something that caused this. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I'm using Outlook 2003, connecting to my ISP via POP3/SMTP servers, and have a duplicate Personal Folder that I cannot remove. The Outlook Data Files option shows just the one entry for Personal Folders, which points to the only PST file that resides on my computer. The format of my Personal Folder file is Outlook 97-2002 (I'm not using the new unicode supported Outlook 2003 format). This duplicate Personal Folder behaves exactly like the original....all subfolders within each of the 2 Personal Folders are absolutely identical. Whenever messages are received, they are listed and stored in each Inbox folder...when messages are sent, they are shown passing thru each Outbox folder and are subsequently stored in each Sent Items folder. I did find a similar entry in the MS Knowledgebase for Outlook 2000 using IMO (Internet Mail Option), which describes a problem with multiple Outlook Today folders. The solution was to edit an affected registry key, but I was unable to duplicate that solution with my Outlook 2003 system. |
#3
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can't remove duplicate personal folders
Thanks Russ....that did the trick!
Cheers, Terry -----Original Message----- Just create a new profile from scratch. Yours is corrupt. It's easier than editing the registry to get rid of the duplicate reference to the same PST file. You must have done something that caused this. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I'm using Outlook 2003, connecting to my ISP via POP3/SMTP servers, and have a duplicate Personal Folder that I cannot remove. The Outlook Data Files option shows just the one entry for Personal Folders, which points to the only PST file that resides on my computer. The format of my Personal Folder file is Outlook 97- 2002 (I'm not using the new unicode supported Outlook 2003 format). This duplicate Personal Folder behaves exactly like the original....all subfolders within each of the 2 Personal Folders are absolutely identical. Whenever messages are received, they are listed and stored in each Inbox folder...when messages are sent, they are shown passing thru each Outbox folder and are subsequently stored in each Sent Items folder. I did find a similar entry in the MS Knowledgebase for Outlook 2000 using IMO (Internet Mail Option), which describes a problem with multiple Outlook Today folders. The solution was to edit an affected registry key, but I was unable to duplicate that solution with my Outlook 2003 system. . |
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