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#1
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Office Enterprise 2007 will not install under Vista
The installation will start normally, accepts my product key and goes to
about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#2
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Office Enterprise 2007 will not install under Vista
Have you disabled UAC until you finish installing? Also do you have Norton ,MacAfee installed?
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Manfred" wrote in message ... The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#3
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Office Enterprise 2007 will not install under Vista
I disabled UAC - no change still get only to about 80% of progress bar.
I uninstalled my AV Software AVG 7.5 - again no difference. I also tried my second DVD drive - same result/ This is very frustrating, please help! -- Manfred "Peter Foldes" wrote: Have you disabled UAC until you finish installing? Also do you have Norton ,MacAfee installed? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Manfred" wrote in message ... The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#4
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Office Enterprise 2007 will not install under Vista
Hi,
If it's "Enterprise" it implies you are part of a big organization who probably has volume licensing and an IT department full of experts who would have done remote monitoring of any such problem and been able to tell you what was going wrong? We'd also assume the Vista box was custom built by experts from the IT department? I'm running Enterprise 2007 Volume License on a few Vista machines here and have not seen this problem YET! Can you clarify your Enterprise status? Manfred wrote: I disabled UAC - no change still get only to about 80% of progress bar. I uninstalled my AV Software AVG 7.5 - again no difference. I also tried my second DVD drive - same result/ This is very frustrating, please help! -- Gerry Hickman (London UK) |
#5
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Office Enterprise 2007 will not install under Vista
I do work for a big company that has a volume licensing arrangement with MS.
As part of this arrangement, MS has a program to allow employees to purchase Office Enterprise for a reduced price. I received my Office 2007 Enterprise DVD in the mail from Microsoft, not a custom built from IT. Our company does not use Vista yet. Where do I go from here? -- Manfred "Gerry Hickman" wrote: Hi, If it's "Enterprise" it implies you are part of a big organization who probably has volume licensing and an IT department full of experts who would have done remote monitoring of any such problem and been able to tell you what was going wrong? We'd also assume the Vista box was custom built by experts from the IT department? I'm running Enterprise 2007 Volume License on a few Vista machines here and have not seen this problem YET! Can you clarify your Enterprise status? Manfred wrote: I disabled UAC - no change still get only to about 80% of progress bar. I uninstalled my AV Software AVG 7.5 - again no difference. I also tried my second DVD drive - same result/ This is very frustrating, please help! -- Gerry Hickman (London UK) |
#6
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Office Enterprise 2007 will not install under Vista
Hi Manfred,
OK, this makes sense, we also have a similar agreement. I don't think you'll like my answer, but here goes: I would not let any of my users obtain software via the agreement until our IT department has fully tested the products first. I guess you've tried verbose logging to find the point where it's going into the circular hell? Are you able to test the same media against a different computer? In our test lab, if we ran into this kind of problem, we'd enable remote monitoring of processes, handles, threads and watch what happens when it starts churning... Manfred wrote: I do work for a big company that has a volume licensing arrangement with MS. As part of this arrangement, MS has a program to allow employees to purchase Office Enterprise for a reduced price. I received my Office 2007 Enterprise DVD in the mail from Microsoft, not a custom built from IT. Our company does not use Vista yet. Where do I go from here? -- Gerry Hickman (London UK) |
#7
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Office Enterprise 2007 will not install under Vista
Gerry,
have not done any logging yet, not sure if it helps me to solve the problem. -- Manfred (Norwalk, CT) "Gerry Hickman" wrote: Hi Manfred, OK, this makes sense, we also have a similar agreement. I don't think you'll like my answer, but here goes: I would not let any of my users obtain software via the agreement until our IT department has fully tested the products first. I guess you've tried verbose logging to find the point where it's going into the circular hell? Are you able to test the same media against a different computer? In our test lab, if we ran into this kind of problem, we'd enable remote monitoring of processes, handles, threads and watch what happens when it starts churning... Manfred wrote: I do work for a big company that has a volume licensing arrangement with MS. As part of this arrangement, MS has a program to allow employees to purchase Office Enterprise for a reduced price. I received my Office 2007 Enterprise DVD in the mail from Microsoft, not a custom built from IT. Our company does not use Vista yet. Where do I go from here? -- Gerry Hickman (London UK) |
#8
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Office Enterprise 2007 will not install under Vista
Gerry,
on another note, wouldn't one expect that Microsoft has tested Office Enterprise 2007 with Vista Ultimate at one point or another before they released it? Both were shrink wrapped products. Thanks for the help. -- Manfred "Gerry Hickman" wrote: Hi Manfred, OK, this makes sense, we also have a similar agreement. I don't think you'll like my answer, but here goes: I would not let any of my users obtain software via the agreement until our IT department has fully tested the products first. I guess you've tried verbose logging to find the point where it's going into the circular hell? Are you able to test the same media against a different computer? In our test lab, if we ran into this kind of problem, we'd enable remote monitoring of processes, handles, threads and watch what happens when it starts churning... Manfred wrote: I do work for a big company that has a volume licensing arrangement with MS. As part of this arrangement, MS has a program to allow employees to purchase Office Enterprise for a reduced price. I received my Office 2007 Enterprise DVD in the mail from Microsoft, not a custom built from IT. Our company does not use Vista yet. Where do I go from here? -- Gerry Hickman (London UK) |
#9
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Office Enterprise 2007 will not install under Vista
I formatted another partition on my system, installed Vista 64 bit and
subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#10
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Office Enterprise 2007 will not install under Vista
You disabled your virus scanner during the setup?
Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
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