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#1
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Receiving a fax on my computer
Hello,
I have windows 98 machine with Outlook 97 and the fax software which comes on the win98 CD. I send faxes no problem and they go into the outlook 97 application (inbox - sent items). However, when I get someone to send me a fax as a test, it does not come through. The phone rings, and I click answer now (as I have Outlook 97 open with the fax icon in the systray), but nothing comes through. I aldo changed it to automatic, but still to no avail. It answers the incomming call, but there is no transmission. I know that it is not the other party that is making the mistake and that it is definitely from my end. Any assistance would be greatly appreciated. Thanks kindly. Regards, Kostas |
#2
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Receiving a fax on my computer
This software is so old it has not been supported for years. There is
probably no one left who can troubleshoot it. What is known about it exists here. http://www.slipstick.com/config/win98-wminstall.htm Make sure you installed it and configured it correctly. It is hard to imagine it would be compatible with any current modems. -- Russ Valentine [MVP-Outlook] "Kostas" wrote in message ... Hello, I have windows 98 machine with Outlook 97 and the fax software which comes on the win98 CD. I send faxes no problem and they go into the outlook 97 application (inbox - sent items). However, when I get someone to send me a fax as a test, it does not come through. The phone rings, and I click answer now (as I have Outlook 97 open with the fax icon in the systray), but nothing comes through. I aldo changed it to automatic, but still to no avail. It answers the incomming call, but there is no transmission. I know that it is not the other party that is making the mistake and that it is definitely from my end. Any assistance would be greatly appreciated. Thanks kindly. Regards, Kostas |
#3
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Receiving a fax on my computer
hi, thanks for the reply,
it is the awfax32.exe file which was in the old95 folder of the win98 cd. yes it is old but sending faxes works for me but not receivung. anyhow, do you know of any other free files that i can download and install with outlook97? thanks for your help -----Original Message----- This software is so old it has not been supported for years. There is probably no one left who can troubleshoot it. What is known about it exists here. http://www.slipstick.com/config/win98-wminstall.htm Make sure you installed it and configured it correctly. It is hard to imagine it would be compatible with any current modems. -- Russ Valentine [MVP-Outlook] "Kostas" wrote in message ... Hello, I have windows 98 machine with Outlook 97 and the fax software which comes on the win98 CD. I send faxes no problem and they go into the outlook 97 application (inbox - sent items). However, when I get someone to send me a fax as a test, it does not come through. The phone rings, and I click answer now (as I have Outlook 97 open with the fax icon in the systray), but nothing comes through. I aldo changed it to automatic, but still to no avail. It answers the incomming call, but there is no transmission. I know that it is not the other party that is making the mistake and that it is definitely from my end. Any assistance would be greatly appreciated. Thanks kindly. Regards, Kostas . |
#4
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Receiving a fax on my computer
No, not with Outlook 97. The only "free" fax program it worked with was
Microsoft Fax. Have you tried increasing the number of rings to answer? What error messages are you getting? -- Russ Valentine [MVP-Outlook] "Kostas" wrote in message ... hi, thanks for the reply, it is the awfax32.exe file which was in the old95 folder of the win98 cd. yes it is old but sending faxes works for me but not receivung. anyhow, do you know of any other free files that i can download and install with outlook97? thanks for your help -----Original Message----- This software is so old it has not been supported for years. There is probably no one left who can troubleshoot it. What is known about it exists here. http://www.slipstick.com/config/win98-wminstall.htm Make sure you installed it and configured it correctly. It is hard to imagine it would be compatible with any current modems. -- Russ Valentine [MVP-Outlook] "Kostas" wrote in message ... Hello, I have windows 98 machine with Outlook 97 and the fax software which comes on the win98 CD. I send faxes no problem and they go into the outlook 97 application (inbox - sent items). However, when I get someone to send me a fax as a test, it does not come through. The phone rings, and I click answer now (as I have Outlook 97 open with the fax icon in the systray), but nothing comes through. I aldo changed it to automatic, but still to no avail. It answers the incomming call, but there is no transmission. I know that it is not the other party that is making the mistake and that it is definitely from my end. Any assistance would be greatly appreciated. Thanks kindly. Regards, Kostas . |
#5
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Receiving a fax on my computer
Hi,
Yes it is Microsoft Fax, i'm only saying the file name and where it was located. Anyhow, the error is something like unable to receive the fax. I tried manual and I tried automatic where it picks it up after 2 rings. I also have an answering machine but it is Built into the phone and I cannot shut it off, but the computer (either automatically or me manually) receives the fax before the answering machine gets it. One more thing I will try right now is leaving MS Word open, that might help. Thanks. bye. -----Original Message----- No, not with Outlook 97. The only "free" fax program it worked with was Microsoft Fax. Have you tried increasing the number of rings to answer? What error messages are you getting? -- Russ Valentine [MVP-Outlook] "Kostas" wrote in message ... hi, thanks for the reply, it is the awfax32.exe file which was in the old95 folder of the win98 cd. yes it is old but sending faxes works for me but not receivung. anyhow, do you know of any other free files that i can download and install with outlook97? thanks for your help -----Original Message----- This software is so old it has not been supported for years. There is probably no one left who can troubleshoot it. What is known about it exists here. http://www.slipstick.com/config/win98-wminstall.htm Make sure you installed it and configured it correctly. It is hard to imagine it would be compatible with any current modems. -- Russ Valentine [MVP-Outlook] "Kostas" wrote in message ... Hello, I have windows 98 machine with Outlook 97 and the fax software which comes on the win98 CD. I send faxes no problem and they go into the outlook 97 application (inbox - sent items). However, when I get someone to send me a fax as a test, it does not come through. The phone rings, and I click answer now (as I have Outlook 97 open with the fax icon in the systray), but nothing comes through. I aldo changed it to automatic, but still to no avail. It answers the incomming call, but there is no transmission. I know that it is not the other party that is making the mistake and that it is definitely from my end. Any assistance would be greatly appreciated. Thanks kindly. Regards, Kostas . . |
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