Two problems with address book...

On one system, I'm getting an error message saying that the address book
cannot be opened when a user clicks on the "To..." button in their email.

On another system I'm unable to see my contacts in the address book. When I
try to bind the contacts folder to the Outlook Address book, the "Show
contents in address book" checkbox is grayed out. When I then try to create
an Outlook Address Book, I'm told that the folder already exists and cannot
be created twice. When I then try to view/change/remove the Outlook Address
Book, it is not listed.

How do I proceed from here? I can't add an Outlook Address Book, because I
can't remove the existing (presumably corrupted) one.

Thanks,
Simon

Create a new profile.
--
Russ Valentine
[MVP-Outlook]
"Simon Cooke" wrote in message
...
On one system, I'm getting an error message saying that the address book
cannot be opened when a user clicks on the "To..." button in their email.

On another system I'm unable to see my contacts in the address book. When
I try to bind the contacts folder to the Outlook Address book, the "Show
contents in address book" checkbox is grayed out. When I then try to
create an Outlook Address Book, I'm told that the folder already exists
and cannot be created twice. When I then try to view/change/remove the
Outlook Address Book, it is not listed.

How do I proceed from here? I can't add an Outlook Address Book, because I
can't remove the existing (presumably corrupted) one.

Thanks,
Simon

.... and presumably import all of the accounts, messages, etc. from the old
one?


"Russ Valentine [MVP-Outlook]" wrote in message
...
Create a new profile.
--
Russ Valentine
[MVP-Outlook]
"Simon Cooke" wrote in message
...
On one system, I'm getting an error message saying that the address book
cannot be opened when a user clicks on the "To..." button in their email.

On another system I'm unable to see my contacts in the address book. When
I try to bind the contacts folder to the Outlook Address book, the "Show
contents in address book" checkbox is grayed out. When I then try to
create an Outlook Address Book, I'm told that the folder already exists
and cannot be created twice. When I then try to view/change/remove the
Outlook Address Book, it is not listed.

How do I proceed from here? I can't add an Outlook Address Book, because
I can't remove the existing (presumably corrupted) one.

Thanks,
Simon

No. Not at all. There is nothing to import. Just configure the profile to
use the same transports, data and services as the other profile.
--
Russ Valentine
[MVP-Outlook]
"Simon Cooke" wrote in message
...
... and presumably import all of the accounts, messages, etc. from the old
one?


"Russ Valentine [MVP-Outlook]" wrote in message
...
Create a new profile.
--
Russ Valentine
[MVP-Outlook]
"Simon Cooke" wrote in message
...
On one system, I'm getting an error message saying that the address book
cannot be opened when a user clicks on the "To..." button in their
email.

On another system I'm unable to see my contacts in the address book.
When I try to bind the contacts folder to the Outlook Address book, the
"Show contents in address book" checkbox is grayed out. When I then try
to create an Outlook Address Book, I'm told that the folder already
exists and cannot be created twice. When I then try to
view/change/remove the Outlook Address Book, it is not listed.

How do I proceed from here? I can't add an Outlook Address Book, because
I can't remove the existing (presumably corrupted) one.

Thanks,
Simon