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#1
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Internal Error 3218 during re-installation / repair
HELP!!! I'm running Windows XP and Office XP SBE. Yesterday I started Outlook and a Wizard window popped up informing me that a significant change in my computer configuration has taken place and I must re-register Office XP. This would not be a big deal seeing as I have my original retail CDs and case, except that the re-installation / repair crashes every time with an "internal error 2318", and references the file Program Files/Microsoft Office/Office 10/1033/ID_113.DHS.
I have full adminstrative permissions set, have done a system restore to an earlier date, tried updating Office XP with Service Pack 3 (which didn't install correctly either), and I'm at a loss! Any help would be appreciated. ScottR. |
#2
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Internal Error 3218 during re-installation / repair
Hi, ScottR. See if this article applies to your situation:
http://support.microsoft.com/default...b;en-us;306986 OFFXP: Internal Error 2381/1303/1315/1310 Running Setup. "ScottR" wrote: HELP!!! I'm running Windows XP and Office XP SBE. Yesterday I started Outlook and a Wizard window popped up informing me that a significant change in my computer configuration has taken place and I must re-register Office XP. This would not be a big deal seeing as I have my original retail CDs and case, except that the re-installation / repair crashes every time with an "internal error 2318", and references the file Program Files/Microsoft Office/Office 10/1033/ID_113.DHS. I have full adminstrative permissions set, have done a system restore to an earlier date, tried updating Office XP with Service Pack 3 (which didn't install correctly either), and I'm at a loss! Any help would be appreciated. ScottR. |
#3
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Internal Error 3218 during re-installation / repair
Thanks garfield-n-odie. I've already researched that option and it does not apply to Office XP, only Office 2000. The error code is also a different number.
I have searched through the internet and Microsoft Knowledge base thoroughly and there is no mention of this specific error code anywhere in relation to Office XP. I think I have the distinct honour of finding a brand new bug in Office XP. ScottR. "garfield-n-odie" wrote: Hi, ScottR. See if this article applies to your situation: http://support.microsoft.com/default...b;en-us;306986 OFFXP: Internal Error 2381/1303/1315/1310 Running Setup. "ScottR" wrote: HELP!!! I'm running Windows XP and Office XP SBE. Yesterday I started Outlook and a Wizard window popped up informing me that a significant change in my computer configuration has taken place and I must re-register Office XP. This would not be a big deal seeing as I have my original retail CDs and case, except that the re-installation / repair crashes every time with an "internal error 2318", and references the file Program Files/Microsoft Office/Office 10/1033/ID_113.DHS. I have full adminstrative permissions set, have done a system restore to an earlier date, tried updating Office XP with Service Pack 3 (which didn't install correctly either), and I'm at a loss! Any help would be appreciated. ScottR. |
#4
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Internal Error 3218 during re-installation / repair
Hi, ScottR. The subject line of your email says "error 3218", while the
body of your email says "error 2318", so I figured "2381" wasn't much of a stretch. ScottR wrote: Thanks garfield-n-odie. I've already researched that option and it does not apply to Office XP, only Office 2000. The error code is also a different number. I have searched through the internet and Microsoft Knowledge base thoroughly and there is no mention of this specific error code anywhere in relation to Office XP. I think I have the distinct honour of finding a brand new bug in Office XP. ScottR. "garfield-n-odie" wrote: Hi, ScottR. See if this article applies to your situation: http://support.microsoft.com/default...b;en-us;306986 OFFXP: Internal Error 2381/1303/1315/1310 Running Setup. "ScottR" wrote: HELP!!! I'm running Windows XP and Office XP SBE. Yesterday I started Outlook and a Wizard window popped up informing me that a significant change in my computer configuration has taken place and I must re-register Office XP. This would not be a big deal seeing as I have my original retail CDs and case, except that the re-installation / repair crashes every time with an "internal error 2318", and references the file Program Files/Microsoft Office/Office 10/1033/ID_113.DHS. I have full adminstrative permissions set, have done a system restore to an earlier date, tried updating Office XP with Service Pack 3 (which didn't install correctly either), and I'm at a loss! Any help would be appreciated. ScottR. |
#5
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You can call the following number to re-activate Office XP:
888.652.2342 |
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