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#1
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Contact list resets to First Last name order on its own
I'm using OL2000 on W2K with all updates. This problem
has been driving me crazy for years, back to Outlook 97/98 even. I enter my new contacts as Last, First. I then set the "File As" edit box to Last, First. But when I create a new email, the names show up as First Last in the Select Names dialog. In the same dialog I then reset the specific contact's Properties to Last, First. All is well until a few weeks later the same contact has reverted to First Last again when I try to send an email. What the hell is going on. What is the "File As" edit box in the Contact Dialog good for if it can't control the way names are displayed in the Select Name dialog? I have set the 'other' settings in Tools, Options, Contact Options, but as I understand it, this only sets the default for 'New' contacts. I would appreciate any ideas any one has. Come on MS, get it right - you've had long enough... |
#2
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Contact list resets to First Last name order on its own
We're not MS, but you're the one who needs to get it right. The information
on how to do this is widely available. I would wager you haven't set the Outlook Address Book's sorting option correctly. Do so: Tools menu Services Highlight the Outlook Address Book service Click Properties Set sort order -- Russ Valentine [MVP-Outlook] "Doug M" wrote in message ... I'm using OL2000 on W2K with all updates. This problem has been driving me crazy for years, back to Outlook 97/98 even. I enter my new contacts as Last, First. I then set the "File As" edit box to Last, First. But when I create a new email, the names show up as First Last in the Select Names dialog. In the same dialog I then reset the specific contact's Properties to Last, First. All is well until a few weeks later the same contact has reverted to First Last again when I try to send an email. What the hell is going on. What is the "File As" edit box in the Contact Dialog good for if it can't control the way names are displayed in the Select Name dialog? I have set the 'other' settings in Tools, Options, Contact Options, but as I understand it, this only sets the default for 'New' contacts. I would appreciate any ideas any one has. Come on MS, get it right - you've had long enough... |
#3
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Contact list resets to First Last name order on its own
Russ,
Thanks for the reply. I really do appreciate you trying to help us users. You must get tired of answering the same questions, but believe me, it is not obvious (to me) and I spent a good half hour searching through 10 pages of this forum for an answer...so I really can't see how this information is 'widely available'. You are right, I did not set the setting you reference below, basically, because I can't find them. There is no Services item under Tools in my Outlook 2000. Nor is there a Services option under the Tools menu under the Address Book dialog. So I am still wondering why Outlook is undoing changes that I make? Thanks again. Doug -----Original Message----- We're not MS, but you're the one who needs to get it right. The information on how to do this is widely available. I would wager you haven't set the Outlook Address Book's sorting option correctly. Do so: Tools menu Services Highlight the Outlook Address Book service Click Properties Set sort order -- Russ Valentine [MVP-Outlook] "Doug M" wrote in message ... I'm using OL2000 on W2K with all updates. This problem has been driving me crazy for years, back to Outlook 97/98 even. I enter my new contacts as Last, First. I then set the "File As" edit box to Last, First. But when I create a new email, the names show up as First Last in the Select Names dialog. In the same dialog I then reset the specific contact's Properties to Last, First. All is well until a few weeks later the same contact has reverted to First Last again when I try to send an email. What the hell is going on. What is the "File As" edit box in the Contact Dialog good for if it can't control the way names are displayed in the Select Name dialog? I have set the 'other' settings in Tools, Options, Contact Options, but as I understand it, this only sets the default for 'New' contacts. I would appreciate any ideas any one has. Come on MS, get it right - you've had long enough... . |
#4
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Contact list resets to First Last name order on its own
You must be using the long abandoned IMO mode of Outlook. It didn't even
have the capacity to use the Outlook Address Book. It uses the Windows Address Book, the same address book as Outlook Express. I'm not sure why you are having trouble because that address book is sorted more easily that the Outlook Address Book: Tools menu Address Book View menu Sort by -- Russ Valentine [MVP-Outlook] "Doug M" wrote in message ... Russ, Thanks for the reply. I really do appreciate you trying to help us users. You must get tired of answering the same questions, but believe me, it is not obvious (to me) and I spent a good half hour searching through 10 pages of this forum for an answer...so I really can't see how this information is 'widely available'. You are right, I did not set the setting you reference below, basically, because I can't find them. There is no Services item under Tools in my Outlook 2000. Nor is there a Services option under the Tools menu under the Address Book dialog. So I am still wondering why Outlook is undoing changes that I make? Thanks again. Doug -----Original Message----- We're not MS, but you're the one who needs to get it right. The information on how to do this is widely available. I would wager you haven't set the Outlook Address Book's sorting option correctly. Do so: Tools menu Services Highlight the Outlook Address Book service Click Properties Set sort order -- Russ Valentine [MVP-Outlook] "Doug M" wrote in message ... I'm using OL2000 on W2K with all updates. This problem has been driving me crazy for years, back to Outlook 97/98 even. I enter my new contacts as Last, First. I then set the "File As" edit box to Last, First. But when I create a new email, the names show up as First Last in the Select Names dialog. In the same dialog I then reset the specific contact's Properties to Last, First. All is well until a few weeks later the same contact has reverted to First Last again when I try to send an email. What the hell is going on. What is the "File As" edit box in the Contact Dialog good for if it can't control the way names are displayed in the Select Name dialog? I have set the 'other' settings in Tools, Options, Contact Options, but as I understand it, this only sets the default for 'New' contacts. I would appreciate any ideas any one has. Come on MS, get it right - you've had long enough... . |
#5
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Contact list resets to First Last name order on its own
I was having a similar problem. I think this will work
in OL2000, I'm using OL2003. It follows what Russ suggested. Open OL and click TOOLS--EMAIL ACCOUNTS. Under DIRECTORY, check VIEW OR CHANGE and click next. For your Outlook Contacts, click CHANGE. At the bottom under SHOW NAMES BY check FILE AS. The contacts are now sorted by the FILE AS field in your address book. Hope this helps. -----Original Message----- I'm using OL2000 on W2K with all updates. This problem has been driving me crazy for years, back to Outlook 97/98 even. I enter my new contacts as Last, First. I then set the "File As" edit box to Last, First. But when I create a new email, the names show up as First Last in the Select Names dialog. In the same dialog I then reset the specific contact's Properties to Last, First. All is well until a few weeks later the same contact has reverted to First Last again when I try to send an email. What the hell is going on. What is the "File As" edit box in the Contact Dialog good for if it can't control the way names are displayed in the Select Name dialog? I have set the 'other' settings in Tools, Options, Contact Options, but as I understand it, this only sets the default for 'New' contacts. I would appreciate any ideas any one has. Come on MS, get it right - you've had long enough... . |
#6
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Contact list resets to First Last name order on its own
Nope. This does not apply to IMO mode.
-- Russ Valentine [MVP-Outlook] "Dave T." wrote in message ... I was having a similar problem. I think this will work in OL2000, I'm using OL2003. It follows what Russ suggested. Open OL and click TOOLS--EMAIL ACCOUNTS. Under DIRECTORY, check VIEW OR CHANGE and click next. For your Outlook Contacts, click CHANGE. At the bottom under SHOW NAMES BY check FILE AS. The contacts are now sorted by the FILE AS field in your address book. Hope this helps. -----Original Message----- I'm using OL2000 on W2K with all updates. This problem has been driving me crazy for years, back to Outlook 97/98 even. I enter my new contacts as Last, First. I then set the "File As" edit box to Last, First. But when I create a new email, the names show up as First Last in the Select Names dialog. In the same dialog I then reset the specific contact's Properties to Last, First. All is well until a few weeks later the same contact has reverted to First Last again when I try to send an email. What the hell is going on. What is the "File As" edit box in the Contact Dialog good for if it can't control the way names are displayed in the Select Name dialog? I have set the 'other' settings in Tools, Options, Contact Options, but as I understand it, this only sets the default for 'New' contacts. I would appreciate any ideas any one has. Come on MS, get it right - you've had long enough... . |
#7
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Contact list resets to First Last name order on its own
Russ, thanks for the reply. What is the IMO mode and how
would I be in it? 'Long abandoned'? I am not sure what you mean. Who would abandon it. I have Outlook 2000 which was installed using the MS installer. Who would likely abandon this mode? Also confusing: why are there address books when there is the Contact data within Outlook. I guess that is what I am confused about. Why doesn't the Contact list control all aspects of the Contacts. Why seperate Address Books? Doug -----Original Message----- You must be using the long abandoned IMO mode of Outlook. It didn't even have the capacity to use the Outlook Address Book. It uses the Windows Address Book, the same address book as Outlook Express. I'm not sure why you are having trouble because that address book is sorted more easily that the Outlook Address Book: Tools menu Address Book View menu Sort by -- Russ Valentine [MVP-Outlook] "Doug M" wrote in message ... Russ, Thanks for the reply. I really do appreciate you trying to help us users. You must get tired of answering the same questions, but believe me, it is not obvious (to me) and I spent a good half hour searching through 10 pages of this forum for an answer...so I really can't see how this information is 'widely available'. You are right, I did not set the setting you reference below, basically, because I can't find them. There is no Services item under Tools in my Outlook 2000. Nor is there a Services option under the Tools menu under the Address Book dialog. So I am still wondering why Outlook is undoing changes that I make? Thanks again. Doug trimmed |
#8
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Contact list resets to First Last name order on its own
IMO mode was a temporary version of Outlook created for Outlook 98/2000 for
users who needed only simple Internet Transports for email, not the more complicated proprietary MAPI transports required by other mail services such as Exchange and Fax, which the full version (Corporate/Workgroup) of Outlook must support. The Outlook Address Book also required these MAPI transport;, so in IMO mode, users were not actually able to use the Outlook Address Book. They were instead borrowing the Windows Address Book engine from Outlook Express to display their Contacts data. That's why the address book in IMO mode acts nothing like the real Outlook Address Book. The fact that there were two such different versions of the same program was all done "behind the scenes" with no acknowledgement from Microsoft, thus creating enormous confusion among Outlook users who did not understand why two installations of the same program would behave so differently. Once Outlook development reached the point that it could handle all mail transports efficiently, they no longer had to release a separate version for Internet Mail only users. So IMO vanished 3 years ago with Outlook 2002. No version of Outlook has ever had a separate Address Book. The Address Book in all versions of Outlook is merely a dynamic display of the electronic addresses within the Contacts Folders. -- Russ Valentine [MVP-Outlook] wrote in message ... Russ, thanks for the reply. What is the IMO mode and how would I be in it? 'Long abandoned'? I am not sure what you mean. Who would abandon it. I have Outlook 2000 which was installed using the MS installer. Who would likely abandon this mode? Also confusing: why are there address books when there is the Contact data within Outlook. I guess that is what I am confused about. Why doesn't the Contact list control all aspects of the Contacts. Why seperate Address Books? Doug -----Original Message----- You must be using the long abandoned IMO mode of Outlook. It didn't even have the capacity to use the Outlook Address Book. It uses the Windows Address Book, the same address book as Outlook Express. I'm not sure why you are having trouble because that address book is sorted more easily that the Outlook Address Book: Tools menu Address Book View menu Sort by -- Russ Valentine [MVP-Outlook] "Doug M" wrote in message ... Russ, Thanks for the reply. I really do appreciate you trying to help us users. You must get tired of answering the same questions, but believe me, it is not obvious (to me) and I spent a good half hour searching through 10 pages of this forum for an answer...so I really can't see how this information is 'widely available'. You are right, I did not set the setting you reference below, basically, because I can't find them. There is no Services item under Tools in my Outlook 2000. Nor is there a Services option under the Tools menu under the Address Book dialog. So I am still wondering why Outlook is undoing changes that I make? Thanks again. Doug trimmed |
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