Contacts Appear Twice in Address List

One of our users has set up a contact list which includes faxes and email
addresses. This folder has been added to the address book so that when a new
message is composed you can select the contacts from the address list.

The problem is that contacts which have a fax number appear twice in the
list. We need to just display one entry per person without deleting the fax
number. Does anyone have any ideas?

Behaving as designed. Fax numbers are valid electronic addresses, since
there
are many client- and server-based components that can use such addresses.

One method to hide fax numbers from the address book is to prefix the fax
number with one or more letters (maybe B for business fax, H for home, O for
other). If the fax number begins with a letter, Outlook won't show it in the
address book.

There are a couple of utilities that can help you hide fax numbers from the
address book. See:
http://www.rsoutlook.com/us/rshifa.htm
http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers)
http://www.mapilab.com/outlook/toolbox/

Another way to avoid having fax numbers appear in the address book is
simply not to enter data in the fax fields. Put fax numbers in some other
(non-phone) fields.


--
Russ Valentine
[MVP-Outlook]
"Kentucky" wrote in message
...
One of our users has set up a contact list which includes faxes and email
addresses. This folder has been added to the address book so that when a
new
message is composed you can select the contacts from the address list.

The problem is that contacts which have a fax number appear twice in the
list. We need to just display one entry per person without deleting the
fax
number. Does anyone have any ideas?

Thankyou I will let the user know what to do.

"Russ Valentine [MVP-Outlook]" wrote:

Behaving as designed. Fax numbers are valid electronic addresses, since
there
are many client- and server-based components that can use such addresses.

One method to hide fax numbers from the address book is to prefix the fax
number with one or more letters (maybe B for business fax, H for home, O for
other). If the fax number begins with a letter, Outlook won't show it in the
address book.

There are a couple of utilities that can help you hide fax numbers from the
address book. See:
http://www.rsoutlook.com/us/rshifa.htm
http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers)
http://www.mapilab.com/outlook/toolbox/

Another way to avoid having fax numbers appear in the address book is
simply not to enter data in the fax fields. Put fax numbers in some other
(non-phone) fields.


--
Russ Valentine
[MVP-Outlook]
"Kentucky" wrote in message
...
One of our users has set up a contact list which includes faxes and email
addresses. This folder has been added to the address book so that when a
new
message is composed you can select the contacts from the address list.

The problem is that contacts which have a fax number appear twice in the
list. We need to just display one entry per person without deleting the
fax
number. Does anyone have any ideas?