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#1
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Unable to install KB943290 patch to upgrade Works 9 to Office 2007
When I try to install this:
http://www.microsoft.com/downloads/d...displaylang=en I get a message that reads: The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Works' disc and click OK. However, Works 9 came preinstalled on my HP TouchSmart 600. Can anyone provide a solution? |
#2
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Unable to install KB943290 patch to upgrade Works 9 to Office 2007
"Ira" wrote in message ... When I try to install this: http://www.microsoft.com/downloads/d...displaylang=en I get a message that reads: The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Works' disc and click OK. However, Works 9 came preinstalled on my HP TouchSmart 600. Can anyone provide a solution? Do you have a partition that holds the Installation files? |
#3
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Unable to install KB943290 patch to upgrade Works 9 to Office
I'm not sure. How can I check?
"Jeff Strickland" wrote: "Ira" wrote in message ... When I try to install this: http://www.microsoft.com/downloads/d...displaylang=en I get a message that reads: The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Works' disc and click OK. However, Works 9 came preinstalled on my HP TouchSmart 600. Can anyone provide a solution? Do you have a partition that holds the Installation files? . |
#4
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Unable to install KB943290 patch to upgrade Works 9 to Office
I'd expect a Drive D:\ in Windows Explorer that isn't a CD/DVD drive or USB
slot. "Ira" wrote in message ... I'm not sure. How can I check? "Jeff Strickland" wrote: "Ira" wrote in message ... When I try to install this: http://www.microsoft.com/downloads/d...displaylang=en I get a message that reads: The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Works' disc and click OK. However, Works 9 came preinstalled on my HP TouchSmart 600. Can anyone provide a solution? Do you have a partition that holds the Installation files? . |
#5
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Unable to install KB943290 patch to upgrade Works 9 to Office 2007
Ira
Contact HP for possible solution. Since it is an OEM install and Works is bundled with the OS. The latter is the reason for your issue -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Ira" wrote in message ... When I try to install this: http://www.microsoft.com/downloads/d...displaylang=en I get a message that reads: The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Works' disc and click OK. However, Works 9 came preinstalled on my HP TouchSmart 600. Can anyone provide a solution? |
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