Office won't remember menu customizations

I installed Office 2003 and I tried to customize the menus but it won't
remember the settings and every time I start one of the applications, the
menu icons have all reverted to the default setup.
I had this same program working fine before, but since I reformatted and
reistalled everything it has not worked.
Is there a preferences file that I can delete and let it rebuild itself?
I have tried to repair the Office installation twice and even uninstalled
and reinstalled the Word component but it made no difference.
If I uninstall the entire program and reinstall it, will I also lose the
activation or will the computer remember it?
Can anyone please advise on what may be wrong?
Thanks for any advice.

Do you have Adobe Acrobat installed? It has an add-in for Word that is known
to discard your personal preferences upon exiting Word.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Luis Ortega" wrote in message
...
I installed Office 2003 and I tried to customize the menus but it won't
remember the settings and every time I start one of the applications, the
menu icons have all reverted to the default setup.
I had this same program working fine before, but since I reformatted and
reistalled everything it has not worked.
Is there a preferences file that I can delete and let it rebuild itself?
I have tried to repair the Office installation twice and even uninstalled
and reinstalled the Word component but it made no difference.
If I uninstall the entire program and reinstall it, will I also lose the
activation or will the computer remember it?
Can anyone please advise on what may be wrong?
Thanks for any advice.

Thanks. I updated Acrobat and now all is well.

"Beth Melton" wrote in message
...
Do you have Adobe Acrobat installed? It has an add-in for Word that is
known to discard your personal preferences upon exiting Word.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Luis Ortega" wrote in message
...
I installed Office 2003 and I tried to customize the menus but it won't
remember the settings and every time I start one of the applications, the
menu icons have all reverted to the default setup.
I had this same program working fine before, but since I reformatted and
reistalled everything it has not worked.
Is there a preferences file that I can delete and let it rebuild itself?
I have tried to repair the Office installation twice and even uninstalled
and reinstalled the Word component but it made no difference.
If I uninstall the entire program and reinstall it, will I also lose the
activation or will the computer remember it?
Can anyone please advise on what may be wrong?
Thanks for any advice.