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#1
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Setting Outlook to dial up automatically
I have Outlook 2003. How do I configure it to dial up a connection
automatically when I open it? I recently installed SP2. Before this installation, I could open Outlook, which would then dial up and check for new emails. Now I have to manually click on 'Send/receive' to get Outlook to dial up a connection. With Outlook Express one can select an option to 'go online' with start up. There doesn't appear to be a similar option in Outlook. Can someone help? Do I need to go into SP2 to change a setting? I'm not a technical wizard! |
#2
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Setting Outlook to dial up automatically
SP2 did not change anything.
Configure an automatic Send/Receive interval. Set your connection type for the email account to LAN. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... I have Outlook 2003. How do I configure it to dial up a connection automatically when I open it? I recently installed SP2. Before this installation, I could open Outlook, which would then dial up and check for new emails. Now I have to manually click on 'Send/receive' to get Outlook to dial up a connection. With Outlook Express one can select an option to 'go online' with start up. There doesn't appear to be a similar option in Outlook. Can someone help? Do I need to go into SP2 to change a setting? I'm not a technical wizard! |
#3
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Setting Outlook to dial up automatically
Thanks for your suggestion but I still have the same problem.
I've set an automatic send/receive interval and connection type for the email account to LAN as you suggested. Nothing. I also tried setting it up to dial up using my phone line. Still nothing. I've tried everything I can think of but I still can't get online automatically like I've always been able to when I open Outlook. Is there not somewhere [a 'hidden' setting that so far I can't locate] where I can configure Outlook to dial up whenever I open it ~ so long as I've set it up to automatically send/receive every so many minutes? Perhaps it's not to do with SP2 but it's strange that ever since I installed SP2 I've had this problem. Outlook and a couple of other programmes are set to start up when I boot up in the mornings. This way my emails come in first thing and the PC is ready for me with my messages downloaded when I'm ready to start work. The only other solution for me is to move everything over to Outlook Express and use that instead but I would prefer not to do this...... Any suggestions would be welcomed! "Russ Valentine [MVP-Outlook]" wrote: SP2 did not change anything. Configure an automatic Send/Receive interval. Set your connection type for the email account to LAN. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... I have Outlook 2003. How do I configure it to dial up a connection automatically when I open it? I recently installed SP2. Before this installation, I could open Outlook, which would then dial up and check for new emails. Now I have to manually click on 'Send/receive' to get Outlook to dial up a connection. With Outlook Express one can select an option to 'go online' with start up. There doesn't appear to be a similar option in Outlook. Can someone help? Do I need to go into SP2 to change a setting? I'm not a technical wizard! |
#4
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Setting Outlook to dial up automatically
If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped working. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support.../q312/3/36.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support.../q320/8/36.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... Thanks for your suggestion but I still have the same problem. I've set an automatic send/receive interval and connection type for the email account to LAN as you suggested. Nothing. I also tried setting it up to dial up using my phone line. Still nothing. I've tried everything I can think of but I still can't get online automatically like I've always been able to when I open Outlook. Is there not somewhere [a 'hidden' setting that so far I can't locate] where I can configure Outlook to dial up whenever I open it ~ so long as I've set it up to automatically send/receive every so many minutes? Perhaps it's not to do with SP2 but it's strange that ever since I installed SP2 I've had this problem. Outlook and a couple of other programmes are set to start up when I boot up in the mornings. This way my emails come in first thing and the PC is ready for me with my messages downloaded when I'm ready to start work. The only other solution for me is to move everything over to Outlook Express and use that instead but I would prefer not to do this...... Any suggestions would be welcomed! "Russ Valentine [MVP-Outlook]" wrote: SP2 did not change anything. Configure an automatic Send/Receive interval. Set your connection type for the email account to LAN. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... I have Outlook 2003. How do I configure it to dial up a connection automatically when I open it? I recently installed SP2. Before this installation, I could open Outlook, which would then dial up and check for new emails. Now I have to manually click on 'Send/receive' to get Outlook to dial up a connection. With Outlook Express one can select an option to 'go online' with start up. There doesn't appear to be a similar option in Outlook. Can someone help? Do I need to go into SP2 to change a setting? I'm not a technical wizard! |
#5
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Setting Outlook to dial up automatically
I've checked through all the points you've made and all is fine there. But we may be at cross purposes here. I have no problems polling for emails once I'm online. And I can go online by clicking on my ISP's icon OR by clicking on the Send/Receive on the toolbar of Outlook when Outlook has been opened. What I can NOT achieve is getting Outlook to automatically by itself dial up my connection to my ISP to get the PC online. This is what it has always done for me in the past. What Outlook does in the meantime (if I don't manually go online) is to go through the action of send/receive and then indicate an error because it's not online and therefore cannot achieve a "send/receive". If I then manually go online as indicated above, Outlook then does another "send/receive" at the time interval I've set and from then onwards all is fine. I do appreciate your help and thank you. Do you have any other ideas? "Russ Valentine [MVP-Outlook]" wrote: If automatic polling once worked and now fails, you also need to examine what changes were made to your setup before automatic polling stopped working. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support.../q312/3/36.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support.../q320/8/36.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... Thanks for your suggestion but I still have the same problem. I've set an automatic send/receive interval and connection type for the email account to LAN as you suggested. Nothing. I also tried setting it up to dial up using my phone line. Still nothing. I've tried everything I can think of but I still can't get online automatically like I've always been able to when I open Outlook. Is there not somewhere [a 'hidden' setting that so far I can't locate] where I can configure Outlook to dial up whenever I open it ~ so long as I've set it up to automatically send/receive every so many minutes? Perhaps it's not to do with SP2 but it's strange that ever since I installed SP2 I've had this problem. Outlook and a couple of other programmes are set to start up when I boot up in the mornings. This way my emails come in first thing and the PC is ready for me with my messages downloaded when I'm ready to start work. The only other solution for me is to move everything over to Outlook Express and use that instead but I would prefer not to do this...... Any suggestions would be welcomed! "Russ Valentine [MVP-Outlook]" wrote: SP2 did not change anything. Configure an automatic Send/Receive interval. Set your connection type for the email account to LAN. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... I have Outlook 2003. How do I configure it to dial up a connection automatically when I open it? I recently installed SP2. Before this installation, I could open Outlook, which would then dial up and check for new emails. Now I have to manually click on 'Send/receive' to get Outlook to dial up a connection. With Outlook Express one can select an option to 'go online' with start up. There doesn't appear to be a similar option in Outlook. Can someone help? Do I need to go into SP2 to change a setting? I'm not a technical wizard! |
#6
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Setting Outlook to dial up automatically
I have posted every known solution to this problem.
Re-examine them carefully. Outlook has no way of knowing your dial up connection status unless you tell it. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... I've checked through all the points you've made and all is fine there. But we may be at cross purposes here. I have no problems polling for emails once I'm online. And I can go online by clicking on my ISP's icon OR by clicking on the Send/Receive on the toolbar of Outlook when Outlook has been opened. What I can NOT achieve is getting Outlook to automatically by itself dial up my connection to my ISP to get the PC online. This is what it has always done for me in the past. What Outlook does in the meantime (if I don't manually go online) is to go through the action of send/receive and then indicate an error because it's not online and therefore cannot achieve a "send/receive". If I then manually go online as indicated above, Outlook then does another "send/receive" at the time interval I've set and from then onwards all is fine. I do appreciate your help and thank you. Do you have any other ideas? "Russ Valentine [MVP-Outlook]" wrote: If automatic polling once worked and now fails, you also need to examine what changes were made to your setup before automatic polling stopped working. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support.../q312/3/36.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support.../q320/8/36.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... Thanks for your suggestion but I still have the same problem. I've set an automatic send/receive interval and connection type for the email account to LAN as you suggested. Nothing. I also tried setting it up to dial up using my phone line. Still nothing. I've tried everything I can think of but I still can't get online automatically like I've always been able to when I open Outlook. Is there not somewhere [a 'hidden' setting that so far I can't locate] where I can configure Outlook to dial up whenever I open it ~ so long as I've set it up to automatically send/receive every so many minutes? Perhaps it's not to do with SP2 but it's strange that ever since I installed SP2 I've had this problem. Outlook and a couple of other programmes are set to start up when I boot up in the mornings. This way my emails come in first thing and the PC is ready for me with my messages downloaded when I'm ready to start work. The only other solution for me is to move everything over to Outlook Express and use that instead but I would prefer not to do this...... Any suggestions would be welcomed! "Russ Valentine [MVP-Outlook]" wrote: SP2 did not change anything. Configure an automatic Send/Receive interval. Set your connection type for the email account to LAN. -- Russ Valentine [MVP-Outlook] "IceQueen" wrote in message ... I have Outlook 2003. How do I configure it to dial up a connection automatically when I open it? I recently installed SP2. Before this installation, I could open Outlook, which would then dial up and check for new emails. Now I have to manually click on 'Send/receive' to get Outlook to dial up a connection. With Outlook Express one can select an option to 'go online' with start up. There doesn't appear to be a similar option in Outlook. Can someone help? Do I need to go into SP2 to change a setting? I'm not a technical wizard! |
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