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#1
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Folder "not responding"
Cannot open word and excel documents when trying to under "My Documents"
keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks |
#2
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Folder "not responding"
Have you tried anything other than rebooting, such as repairing your
installation by re-installing Office? -- Susan Ramlet -- please reply to the newsgroup so all may benefit. "SF" wrote in message ... Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks |
#3
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Folder "not responding"
Thanks for responding. I have tried that and repaired Office but that did not
fix the problem. On opening documents anywhere else but directly through either excel or word the system lags and it can take up to 5 minutes to open a document....if I wait. Or I get the no response sign. It all started after one of the automatic updates around Jan 18-26. I went back and deleted those but that also did not help. I have reveiwed any and all posts here related to similar problems and tried some of the recommendations but so far nothing has helped. I am almost ready to play frisbee with the laptop... well not quite yet "Susan Ramlet" wrote: Have you tried anything other than rebooting, such as repairing your installation by re-installing Office? -- Susan Ramlet -- please reply to the newsgroup so all may benefit. "SF" wrote in message ... Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks . |
#4
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Folder "not responding"
Since this also happens with Outlook Express, which is not part of
Office, it tends to indicate something else is wrong with the Windows installation and your rights to access the drive location or perhaps something physically wrong with the drive location. I'd suggest error checking the drive in Windows Drive properties tools. SF wrote: Thanks for responding. I have tried that and repaired Office but that did not fix the problem. On opening documents anywhere else but directly through either excel or word the system lags and it can take up to 5 minutes to open a document....if I wait. Or I get the no response sign. It all started after one of the automatic updates around Jan 18-26. I went back and deleted those but that also did not help. I have reveiwed any and all posts here related to similar problems and tried some of the recommendations but so far nothing has helped. I am almost ready to play frisbee with the laptop... well not quite yet "Susan Ramlet" wrote: Have you tried anything other than rebooting, such as repairing your installation by re-installing Office? -- Susan Ramlet -- please reply to the newsgroup so all may benefit. "SF" wrote in message ... Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks . |
#5
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Folder "not responding"
Bob, appreciate the suggestion and please excuse the ignorance, but could you
direct me to checking the drive as you suggested. I am using win xp pro sp3 if that helps. Thanks! "Bob I" wrote: Since this also happens with Outlook Express, which is not part of Office, it tends to indicate something else is wrong with the Windows installation and your rights to access the drive location or perhaps something physically wrong with the drive location. I'd suggest error checking the drive in Windows Drive properties tools. SF wrote: Thanks for responding. I have tried that and repaired Office but that did not fix the problem. On opening documents anywhere else but directly through either excel or word the system lags and it can take up to 5 minutes to open a document....if I wait. Or I get the no response sign. It all started after one of the automatic updates around Jan 18-26. I went back and deleted those but that also did not help. I have reveiwed any and all posts here related to similar problems and tried some of the recommendations but so far nothing has helped. I am almost ready to play frisbee with the laptop... well not quite yet "Susan Ramlet" wrote: Have you tried anything other than rebooting, such as repairing your installation by re-installing Office? -- Susan Ramlet -- please reply to the newsgroup so all may benefit. "SF" wrote in message ... Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks . . |
#6
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Folder "not responding"
Click Start, Help and Support, look up Error checking, click the link
labeled: "Detecting and repairing disk errors", follow the instructions. SF wrote: Bob, appreciate the suggestion and please excuse the ignorance, but could you direct me to checking the drive as you suggested. I am using win xp pro sp3 if that helps. Thanks! "Bob I" wrote: Since this also happens with Outlook Express, which is not part of Office, it tends to indicate something else is wrong with the Windows installation and your rights to access the drive location or perhaps something physically wrong with the drive location. I'd suggest error checking the drive in Windows Drive properties tools. SF wrote: Thanks for responding. I have tried that and repaired Office but that did not fix the problem. On opening documents anywhere else but directly through either excel or word the system lags and it can take up to 5 minutes to open a document....if I wait. Or I get the no response sign. It all started after one of the automatic updates around Jan 18-26. I went back and deleted those but that also did not help. I have reveiwed any and all posts here related to similar problems and tried some of the recommendations but so far nothing has helped. I am almost ready to play frisbee with the laptop... well not quite yet "Susan Ramlet" wrote: Have you tried anything other than rebooting, such as repairing your installation by re-installing Office? -- Susan Ramlet -- please reply to the newsgroup so all may benefit. "SF" wrote in message ... Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks . . |
#7
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Folder "not responding"
"SF" wrote: Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks |
#8
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Folder "not responding"
I, too, am having this same problem. Then when I get the document to finally
"load or even want to open " I get the message that the document has previously caused errors. I do not yet understand what the answer to this problem is through these posts. Please bear in mind that I am not very good at computer lingo and really only use this program to type notes and minutes for church and other committees.. so any explanation of help will have to be sort of "dumbed down" for a user such as myself. Thank you.. I am becoming scared that I will lose important information... "SF" wrote: Cannot open word and excel documents when trying to under "My Documents" keep getting the notice- this program is not responding. I can only open docs going through through the main word or excel programs and searching for the files that way. Same thing occurs opening files on email using outlook express. Then the entire OE shuts down. I am using Office 2007, IE 8 This is a new problem just began and each time I have to reboot and the problem goes away for the first few tries then reverts to the no response situation. sooooo frustrating.... any advice and assistance will be appreciated. Thanks |
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