Problem going back to Office 2K from Office 2007 ...

System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short: I
thought I was authorized to install it, but it turned out I was not) ...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for 2K. I get
an error message "Expected version was not found" ... and the update process
bails out !

Help !

Thanks,

-RS-

Is it possible that the only real solution is to do a complete re-build of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short: I
thought I was authorized to install it, but it turned out I was not) ...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for 2K. I
get an error message "Expected version was not found" ... and the update
process bails out !

Help !

Thanks,

-RS-

You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete re-build of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short: I
thought I was authorized to install it, but it turned out I was not) ...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for 2K. I
get an error message "Expected version was not found" ... and the update
process bails out !

Help !

Thanks,

-RS-

Even though the page refers to removing Office 2007 Beta, can I use the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete re-build
of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short: I
thought I was authorized to install it, but it turned out I was not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for 2K.
I
get an error message "Expected version was not found" ... and the
update
process bails out !

Help !

Thanks,

-RS-

Yes, same steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Even though the page refers to removing Office 2007 Beta, can I use the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete re-build
of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short: I
thought I was authorized to install it, but it turned out I was not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for 2K.
I
get an error message "Expected version was not found" ... and the
update
process bails out !

Help !

Thanks,

-RS-

OK, there were no *.msi files named "Microsoft Office product_name 2007."
or anything similar. So I closed the Installer folder after Step 2 / 7.

In steps 2 / 8 to 2 / 11, I did not find any copy of Office Source Engine
running.

In regedit I only found the first instances mentioned.

in run / %CommonProgramFiles%\Microsoft Shared, I found an Office12 folder,
which I deleted.

I did not find any MSOCache folder in C:\ .. despite turning on being able
to see all hidden and system files.

in run / %appdata%\microsoft\templates I only found Normal11.dot ... no
*.dotm ... so I left it.

trying to run / %appdata%\microsoft\document building blocks\language_id
gave me an error message about not being able to find C:\documents.

run / %temp% showed a bunch of files. Doing a select all / delete gave me
an error about accessing some of them. I will shut down everything and run
CCleaner (www.ccleaner.com) ... that should accomplish the same thing, no?

My next post will give the result of running Ccleaner.

-RS-



"Patrick Schmid [MVP]" wrote in message
...
Yes, same steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Even though the page refers to removing Office 2007 Beta, can I use the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete
re-build
of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short:
I
thought I was authorized to install it, but it turned out I was not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for
2K.
I
get an error message "Expected version was not found" ... and the
update
process bails out !

Help !

Thanks,

-RS-

Running Ccleaner.exe removed about 22.4mB of temp files, etc.

It is late now and I will not attempt to re-install Office 2000 until
tomorrow evening ... and after I check this thread for any comments on my
previous posting.

-RS-

"-RS-" wrote in message
...
OK, there were no *.msi files named "Microsoft Office product_name 2007."
or anything similar. So I closed the Installer folder after Step 2 / 7.

In steps 2 / 8 to 2 / 11, I did not find any copy of Office Source Engine
running.

In regedit I only found the first instances mentioned.

in run / %CommonProgramFiles%\Microsoft Shared, I found an Office12
folder, which I deleted.

I did not find any MSOCache folder in C:\ .. despite turning on being
able to see all hidden and system files.

in run / %appdata%\microsoft\templates I only found Normal11.dot ... no
*.dotm ... so I left it.

trying to run / %appdata%\microsoft\document building blocks\language_id
gave me an error message about not being able to find C:\documents.

run / %temp% showed a bunch of files. Doing a select all / delete gave me
an error about accessing some of them. I will shut down everything and run
CCleaner (www.ccleaner.com) ... that should accomplish the same thing, no?

My next post will give the result of running Ccleaner.

-RS-



"Patrick Schmid [MVP]" wrote in message
...
Yes, same steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Even though the page refers to removing Office 2007 Beta, can I use the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete
re-build
of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story
short: I
thought I was authorized to install it, but it turned out I was
not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for
2K.
I
get an error message "Expected version was not found" ... and the
update
process bails out !

Help !

Thanks,

-RS-

Please don't use CCleaner. That thing breaks Office 2007 when you ever
try to reinstall.
There is a reason why the steps are detailed and explicit. Anything
beyond those steps should not be used.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

OK, there were no *.msi files named "Microsoft Office product_name 2007."
or anything similar. So I closed the Installer folder after Step 2 / 7.

In steps 2 / 8 to 2 / 11, I did not find any copy of Office Source Engine
running.

In regedit I only found the first instances mentioned.

in run / %CommonProgramFiles%\Microsoft Shared, I found an Office12 folder,
which I deleted.

I did not find any MSOCache folder in C:\ .. despite turning on being able
to see all hidden and system files.

in run / %appdata%\microsoft\templates I only found Normal11.dot ... no
*.dotm ... so I left it.

trying to run / %appdata%\microsoft\document building blocks\language_id
gave me an error message about not being able to find C:\documents.

run / %temp% showed a bunch of files. Doing a select all / delete gave me
an error about accessing some of them. I will shut down everything and run
CCleaner (www.ccleaner.com) ... that should accomplish the same thing, no?

My next post will give the result of running Ccleaner.

-RS-



"Patrick Schmid [MVP]" wrote in message
...
Yes, same steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Even though the page refers to removing Office 2007 Beta, can I use the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete
re-build
of
the system? It has been suggested to me that it is probably easier to
backup, blow away the partition, and re-format, reinstall everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story short:
I
thought I was authorized to install it, but it turned out I was not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates for
2K.
I
get an error message "Expected version was not found" ... and the
update
process bails out !

Help !

Thanks,

-RS-

I will not re-install 2007 on this system ... just Office 2000.
Ccleaner has never broken any software on several other systems that I run
it on ... mind you none of them are running 2007.

In any case, as I say, I am 99% sure that I will not put 2007 on this
system. I promise never to run Ccleaner if I do :-)

But what about the error messsage I got when I tried to run
%appdata%\microsoft\document building blocks\language_id ??

How do the rest of my rest of the results look? Any surprises?

-RS-

"Patrick Schmid [MVP]" wrote in message
...
Please don't use CCleaner. That thing breaks Office 2007 when you ever try
to reinstall.
There is a reason why the steps are detailed and explicit. Anything beyond
those steps should not be used.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

OK, there were no *.msi files named "Microsoft Office product_name
2007."
or anything similar. So I closed the Installer folder after Step 2 / 7.

In steps 2 / 8 to 2 / 11, I did not find any copy of Office Source Engine
running.

In regedit I only found the first instances mentioned.

in run / %CommonProgramFiles%\Microsoft Shared, I found an Office12
folder,
which I deleted.

I did not find any MSOCache folder in C:\ .. despite turning on being
able
to see all hidden and system files.

in run / %appdata%\microsoft\templates I only found Normal11.dot ...
no
*.dotm ... so I left it.

trying to run / %appdata%\microsoft\document building blocks\language_id
gave me an error message about not being able to find C:\documents.

run / %temp% showed a bunch of files. Doing a select all / delete gave
me
an error about accessing some of them. I will shut down everything and
run
CCleaner (www.ccleaner.com) ... that should accomplish the same thing,
no?

My next post will give the result of running Ccleaner.

-RS-



"Patrick Schmid [MVP]" wrote in message
...
Yes, same steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Even though the page refers to removing Office 2007 Beta, can I use
the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete
re-build
of
the system? It has been suggested to me that it is probably easier
to
backup, blow away the partition, and re-format, reinstall
everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done, etc.

Installed Office 2007 Pro (full version) breifly, (long story
short:
I
thought I was authorized to install it, but it turned out I was
not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates
for
2K.
I
get an error message "Expected version was not found" ... and the
update
process bails out !

Help !

Thanks,

-RS-

Just a note to say that the installation and updating of Office 2000 went
flawlessly ... following my last post here.

Thanks again to Patrick :-)

-RS-

"-RS-" wrote in message
...
I will not re-install 2007 on this system ... just Office 2000.
Ccleaner has never broken any software on several other systems that I run
it on ... mind you none of them are running 2007.

In any case, as I say, I am 99% sure that I will not put 2007 on this
system. I promise never to run Ccleaner if I do :-)

But what about the error messsage I got when I tried to run
%appdata%\microsoft\document building blocks\language_id ??

How do the rest of my rest of the results look? Any surprises?

-RS-

"Patrick Schmid [MVP]" wrote in message
...
Please don't use CCleaner. That thing breaks Office 2007 when you ever
try to reinstall.
There is a reason why the steps are detailed and explicit. Anything
beyond those steps should not be used.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

OK, there were no *.msi files named "Microsoft Office product_name
2007."
or anything similar. So I closed the Installer folder after Step 2 / 7.

In steps 2 / 8 to 2 / 11, I did not find any copy of Office Source
Engine
running.

In regedit I only found the first instances mentioned.

in run / %CommonProgramFiles%\Microsoft Shared, I found an Office12
folder,
which I deleted.

I did not find any MSOCache folder in C:\ .. despite turning on being
able
to see all hidden and system files.

in run / %appdata%\microsoft\templates I only found Normal11.dot ...
no
*.dotm ... so I left it.

trying to run / %appdata%\microsoft\document building blocks\language_id
gave me an error message about not being able to find C:\documents.

run / %temp% showed a bunch of files. Doing a select all / delete gave
me
an error about accessing some of them. I will shut down everything and
run
CCleaner (www.ccleaner.com) ... that should accomplish the same thing,
no?

My next post will give the result of running Ccleaner.

-RS-



"Patrick Schmid [MVP]" wrote in message
...
Yes, same steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Even though the page refers to removing Office 2007 Beta, can I use
the
instructions with a full (non-Beta) installation of Office 2007 ?

Thanks.


"Patrick Schmid [MVP]" wrote in message
...
You can try using http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"-RS-" wrote in message
:

Is it possible that the only real solution is to do a complete
re-build
of
the system? It has been suggested to me that it is probably easier
to
backup, blow away the partition, and re-format, reinstall
everything.

-RS-

"-RS-" wrote in message
...
System: XP with SP2

Was running Office 2K with all Office Security Updates done,
etc.

Installed Office 2007 Pro (full version) breifly, (long story
short:
I
thought I was authorized to install it, but it turned out I was
not)
...

so had to go back to Office 2K, so ..
Uninstalled 2007, rebooted, and re-installed 2K.

Everything was fine ... EXCEPT ... cannot run security updates
for
2K.
I
get an error message "Expected version was not found" ... and
the
update
process bails out !

Help !

Thanks,

-RS-