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outlook express won't connect and downlo9ad email from server



 
 
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  #1  
Old September 5th, 2004, 10:42 PM
Lucero
external usenet poster
 
Posts: n/a
Default outlook express won't connect and downlo9ad email from server

When I hit send/receive I get this message. I have checked the settings,
what do I do now. I can access my mail via internet explorer web page but
can not get them downloaded in outlook Express...
Thanks

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800CCC0F


  #2  
Old September 5th, 2004, 11:16 PM
Frank Saunders, MSVP, IE/OE
external usenet poster
 
Posts: n/a
Default

Turn off email scanning in your anti-virus. It provides no added
protection.
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
From
http://service1.symantec.com/SUPPORT...ail,protection
"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."
See also
http://help.expedient.com/mailnews/n...ntivirus.shtml
and
http://service1.symantec.com/SUPPORT...910223606?Open
and
http://service4.symantec.com/SUPPORT...16064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
----- Original Message -----
From: "Lucero"
Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress
Date: Sunday, September 05, 2004 2:42 PM
S&ubject: outlook express won't connect and downlo9ad email from server


When I hit send/receive I get this message. I have checked the settings,
what do I do now. I can access my mail via internet explorer web page but
can not get them downloaded in outlook Express...
Thanks

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Error
Number: 0x800CCC0F



--
Frank Saunders, MSVP, IE, OE
http:www.fjsmjs.com


  #3  
Old September 5th, 2004, 11:16 PM
Frank Saunders, MSVP, IE/OE
external usenet poster
 
Posts: n/a
Default

Turn off email scanning in your anti-virus. It provides no added
protection.
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
From
http://service1.symantec.com/SUPPORT...ail,protection
"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."
See also
http://help.expedient.com/mailnews/n...ntivirus.shtml
and
http://service1.symantec.com/SUPPORT...910223606?Open
and
http://service4.symantec.com/SUPPORT...16064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
----- Original Message -----
From: "Lucero"
Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress
Date: Sunday, September 05, 2004 2:42 PM
S&ubject: outlook express won't connect and downlo9ad email from server


When I hit send/receive I get this message. I have checked the settings,
what do I do now. I can access my mail via internet explorer web page but
can not get them downloaded in outlook Express...
Thanks

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Error
Number: 0x800CCC0F



--
Frank Saunders, MSVP, IE, OE
http:www.fjsmjs.com


  #4  
Old September 5th, 2004, 11:21 PM
Kath Adams
external usenet poster
 
Posts: n/a
Default

Lucero wrote:
When I hit send/receive I get this message. I have checked the
settings, what do I do now. I can access my mail via internet
explorer web page but can not get them downloaded in outlook
Express...
Thanks

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Disable email scanning by your AV application.
OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514
--
Kath Adams
MS MVP - Windows (IE/OE)
  #5  
Old September 5th, 2004, 11:21 PM
Kath Adams
external usenet poster
 
Posts: n/a
Default

Lucero wrote:
When I hit send/receive I get this message. I have checked the
settings, what do I do now. I can access my mail via internet
explorer web page but can not get them downloaded in outlook
Express...
Thanks

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Disable email scanning by your AV application.
OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514
--
Kath Adams
MS MVP - Windows (IE/OE)
  #6  
Old September 6th, 2004, 01:15 AM
Lucero
external usenet poster
 
Posts: n/a
Default

I have worked on this all day, you were exactly right! It looks like it is
working fine now. Thanks!
I can't beleive I went through all this. I have had the email scanning on
for over a year and all of a sudden it is problem... go figure!
Thanks agin gang!
Doni

"Kath Adams" wrote in message
...
Lucero wrote:
When I hit send/receive I get this message. I have checked the
settings, what do I do now. I can access my mail via internet
explorer web page but can not get them downloaded in outlook
Express...
Thanks

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Disable email scanning by your AV application.
OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514
--
Kath Adams
MS MVP - Windows (IE/OE)



  #7  
Old September 6th, 2004, 01:15 AM
Lucero
external usenet poster
 
Posts: n/a
Default

I have worked on this all day, you were exactly right! It looks like it is
working fine now. Thanks!
I can't beleive I went through all this. I have had the email scanning on
for over a year and all of a sudden it is problem... go figure!
Thanks agin gang!
Doni

"Kath Adams" wrote in message
...
Lucero wrote:
When I hit send/receive I get this message. I have checked the
settings, what do I do now. I can access my mail via internet
explorer web page but can not get them downloaded in outlook
Express...
Thanks

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'pop.sbcglobal.yahoo.com (1)', Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Disable email scanning by your AV application.
OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514
--
Kath Adams
MS MVP - Windows (IE/OE)



  #8  
Old September 6th, 2004, 03:34 AM
DMS
external usenet poster
 
Posts: n/a
Default

FYI... My Outlook Express email was not working, then I disabled the
email scanning in my Norton Antivirus 2004 software... now it works
fine. It looks like the suggestions above did the trick. Thank you!

Note: I have a domain setup, so I had to 1) log out, 2) log on as
Administrator of the local computer, 3) Disable the NAV software, then
4) log back on to the network as the appropriate domain user on the
computer.
  #9  
Old September 6th, 2004, 06:47 AM
Kath Adams
external usenet poster
 
Posts: n/a
Default

Glad to have helped and thanks for the feedback.
--
Kath

"Lucero" wrote in message
om...
I have worked on this all day, you were exactly right! It looks like it
is
working fine now. Thanks!
I can't beleive I went through all this. I have had the email scanning
on
for over a year and all of a sudden it is problem... go figure!
Thanks agin gang!
Doni

"Kath Adams" wrote in message
...
Lucero wrote:
When I hit send/receive I get this message. I have checked the
settings, what do I do now. I can access my mail via internet
explorer web page but can not get them downloaded in outlook
Express...
Thanks

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a
long
period of inactivity. Account: 'pop.sbcglobal.yahoo.com (1)',
Server:
'pop.sbcglobal.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Disable email scanning by your AV application.
OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514
--
Kath Adams
MS MVP - Windows (IE/OE)




 




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