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"This is a pre-release version of the Compatibility Pack and canopen pre-release Office 2007 files only. Do you want to check for a newerversion of the Compatibility Pack?"
Hello.
I have a client who is still using old Office 2002/XP SP3 on his old Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and Office have all the latest updates from MS updates. He downloaded a Word docx file through Firefox v3.6 and was unable to open it due to an error: "This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack?" I tried uninstalling and reinstalling "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats" from http://www.microsoft.com/downloads/d...3-C6BB74CD1466 &displaylang=en and redownloading Office 2007 updates from MS updates, but they did not help. I also saw http://support.microsoft.com/kb/926054 .... but that doesn't make sense because I was able to open this document on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft Office Compatibility Pack with all the latest updates. It did ask me to convert from Office 2007 (detected unlike my client's). Is there a bug/glitch or something with the converter with Office 2002/XP and/or Windows 2000 SP4? Thank you in advance. -- "Ladies and gentlemen, er, we've just lost the picture, but, uh, what we've seen speaks for itself. The Corvair spacecraft has been taken over--'conquered', if you will--by a master race of giant space ants. It's difficult to tell from this vantage point whether they will consume the captive earth men or merely enslave them. One thing is for certain, there is no stopping them; the ants will soon be here. And I, for one, welcome our new insect overlords. I'd like to remind them that as a trusted TV personality, I can be helpful in rounding up others to...toil in their underground sugar caves."--Kent Brockman in The Simpsons' Deep Space Homer (1F13) episode. /\___/\ / /\ /\ \ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links: http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
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