Unable to send attachments

I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject ' NEED THIS BACK FROM YOU', Account:
'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

Hi Trisha,

One possibility is a security setting for attachments offered by your
Internet provider. This setting might be available from your ISP's Web
browser option for sending and receiving e-mail. You might ask your ISP if
messages with attachments for your account are blocked, if a setting is not
apparent.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Trisha" wrote in message
...
I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject ' NEED THIS BACK FROM YOU', Account:
'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

"Trisha" wrote in message
...
I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject ' NEED THIS BACK FROM YOU', Account:
'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F


This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Do you also have problems sending longer text messages without
attachments?

If so, this might be your problem:
Outlook or Outlook Express Hangs After You Send an E-Mail Message That
Has an Attachment
http://support.microsoft.com/?kbid=315008
Messages That Contain an Attachment Stay in the Outbox

Otherwise see:
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Trisha" wrote in message
...
I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Subject ' NEED THIS BACK FROM YOU', Account:
'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

Thank you very much Michael that seems to have done the trick. I have been
looking for a solution for this problem for the past 7 weeks.
"Michael Santovec" wrote in message
...
Do you also have problems sending longer text messages without
attachments?

If so, this might be your problem:
Outlook or Outlook Express Hangs After You Send an E-Mail Message That Has
an Attachment
http://support.microsoft.com/?kbid=315008
Messages That Contain an Attachment Stay in the Outbox

Otherwise see:
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Trisha" wrote in message
...
I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject ' NEED THIS BACK FROM YOU', Account:
'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

I'm glad that helped you.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Trisha" wrote in message
...
Thank you very much Michael that seems to have done the trick. I have
been looking for a solution for this problem for the past 7 weeks.
"Michael Santovec" wrote in message
...
Do you also have problems sending longer text messages without
attachments?

If so, this might be your problem:
Outlook or Outlook Express Hangs After You Send an E-Mail Message
That Has an Attachment
http://support.microsoft.com/?kbid=315008
Messages That Contain an Attachment Stay in the Outbox

Otherwise see:
How to troubleshoot error messages that you receive when try to send
and receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Trisha" wrote in message
...
I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Subject ' NEED THIS BACK FROM YOU',
Account: 'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F

"Trisha" wrote in message
...
I am unble to send attachments, but I can send one line messages to
my-self.This is the error message that shows.
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject ' NEED THIS BACK FROM YOU', Account:
'pop3.xtra.co.nz', Server: 'smtp.xtra.co.nz', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F