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#1
September 6th, 2008, 07:43 PM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
"Rich E" wrote in message ... My upgrade version says that eligable products include Microsoft Works 6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided by Dell) and in trying to install Office 2007 it tells me I have an eneligable product. Can anyone suggest a solution to this? Many thanks! -- Rich E. See Microsoft's KB article http://support.microsoft.com/kb/943290/en-us for help. 
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#2
September 6th, 2008, 08:15 PM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
My upgrade version says that eligable products include Microsoft Works
6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided by Dell) and in trying to install Office 2007 it tells me I have an eneligable product. Can anyone suggest a solution to this? Many thanks! -- Rich E.
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#3
September 6th, 2008, 08:40 PM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
Hi Rich,
There's a bug in Works 9 in some installations that keep it from being recognized. This article has an update that should help solve that for you. http://support.microsoft.com/kb/943290/en-us?FR=1 =========== "Rich E" wrote in message ... My upgrade version says that eligable products include Microsoft Works 6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided by Dell) and in trying to install Office 2007 it tells me I have an eneligable product. Can anyone suggest a solution to this? Many thanks! -- Rich E. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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#4
September 6th, 2008, 10:10 PM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
I also recently purchase a computer with Works 9.0 on it and can not install the upgrade to Office Small Business 2007. I tried to fix the error with the Works 9.0 download but do not have a disk for the .msi file. Am I missing something because the Office product states the upgrade is compatible with Works as long as I use the download which will not download to my computer. -Sharon -- armyedelen ------------------------------------------------------------------------ armyedelen's Profile: http://www.officehelp.in/members/8377/armyedelen View this thread: http://www.officehelp.in/1851040/ins...-office-2007-a http://www.officehelp.in
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#5
September 6th, 2008, 11:07 PM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
Thanks so much, Bob. That did the trick!
-- Rich E. "Bob Buckland ?:-)" wrote: Hi Rich, There's a bug in Works 9 in some installations that keep it from being recognized. This article has an update that should help solve that for you. http://support.microsoft.com/kb/943290/en-us?FR=1 =========== "Rich E" wrote in message ... My upgrade version says that eligable products include Microsoft Works 6.0-10. I just bought a computer and I installed Microsoft Works 9 (provided by Dell) and in trying to install Office 2007 it tells me I have an eneligable product. Can anyone suggest a solution to this? Many thanks! -- Rich E. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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#6
September 7th, 2008, 12:35 AM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
Hi Sharon,
You didn't mention the name of the .MSI filebut as a guess, it would be part of the original installation CD/image for Works. There may have been some corruption in the MS Works installation. That can sometimes occur from using registry/cleanup utilities on the computer. Some computers include a compressed version of the software provided and a provision to create your own backup CDs to be used to install. Check with the computer supplier to see if that's the case. ===== "armyedelen" wrote in message ... I also recently purchase a computer with Works 9.0 on it and can not install the upgrade to Office Small Business 2007. I tried to fix the error with the Works 9.0 download but do not have a disk for the .msi file. Am I missing something because the Office product states the upgrade is compatible with Works as long as I use the download which will not download to my computer. -Sharon -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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#7
November 5th, 2008, 03:56 PM
posted to microsoft.public.office.setup
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Install upgrade version of Office 2007
I know this question doesn't apply to what has been happening in this post,
yet I am desperate... I am trying to upgrade from an earlier version of office to MS Office 2007. The 'new' Dell system (less than 1 year old) is crashing the installation with the an event number 11708, found in the Event Viewer. I have researched everywhere for a fix! I have updated the iWindows installer to version 3.1.400.4039, stopped all services and startup services in mscofig. Nothing is working!  Anyone care to help?
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