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Problem with EULA popup window



 
 
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  #1  
Old April 30th, 2004, 03:58 PM
James Lavery
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Default Problem with EULA popup window

Hey all

Quick question

I used the migration wizard to move a users profile to a new computer, both
computers had office 2003 installed, the new one had it pre installed from
Dell. After firing up office for the first time I entered the CD key,
activated the product, and accepted the EULA all as the administrator of the
machine. For some reason every time the user of the machine login and
starts up an office app the EULA dialogue popup and make them accept the
license. Actually, ever time they start and office app it makes them except
the EULA over again. Any ideas on how to stop this?

Thanks

James


  #3  
Old May 3rd, 2004, 12:08 PM
Arnold Gao[MSFT]
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Default Problem with EULA popup window

Hi James,

Besides Gyorgy's suggestion, I would suggest you have a check to see
whether the new machine has other version Office installed.

In addition, please find the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0 and right-click and go to
permissions, make sure that ADMINISTRATORS and SYSTEM had full control set
to allow.

Hope it helps.

Sincerely,

Arnold Gao

Microsoft Partner Online Support


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