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#1
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Outlook and Word 2003 editing and error problem
This is a problem happened on a company PC that IT controls the
updates (security, anti-virus) in the night. One day morning, I started having the problems below. I didn't install anything before, but was sure something was installed by company IT that early morning. I turned off the PC and it was on the next day. problems: 1. I can't use mouse to move the cursor to a specific location in the editing window, but I can on the header (to:, subject). I have to use arrow keys to navigate when editing. 2. I can't launch Word whenever Outlook is open. Once Outlook is quit, Word opens. 3. Everytime I quit Outlook, I get "Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." errorl. Reover my work and restart Microsft Word is on. If I leave it on, it will open Word with a blank page. If I quit Word, I get the same error message again and again unless I uncheck that box. 4. Word has become much less stable. It crashes often (such as double- clicking an image in Word doc) and sometimes has its own error message. Does anyone happen to know a solution to this? thanks, |
#2
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Outlook and Word 2003 editing and error problem
Start by contacting your IT department.
liu wrote: This is a problem happened on a company PC that IT controls the updates (security, anti-virus) in the night. One day morning, I started having the problems below. I didn't install anything before, but was sure something was installed by company IT that early morning. I turned off the PC and it was on the next day. problems: 1. I can't use mouse to move the cursor to a specific location in the editing window, but I can on the header (to:, subject). I have to use arrow keys to navigate when editing. 2. I can't launch Word whenever Outlook is open. Once Outlook is quit, Word opens. 3. Everytime I quit Outlook, I get "Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." errorl. Reover my work and restart Microsft Word is on. If I leave it on, it will open Word with a blank page. If I quit Word, I get the same error message again and again unless I uncheck that box. 4. Word has become much less stable. It crashes often (such as double- clicking an image in Word doc) and sometimes has its own error message. Does anyone happen to know a solution to this? thanks, |
#3
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Outlook and Word 2003 editing and error problem
You can also check to see if Word is the email editor. Open Outlook, click
ToolsOptionsMail Format tab. Uncheck "Use Office Word to edit email messages". Might get you by until you check with your IT. You could also run a Detect and Repair from the Help menu. Check both options and click OK. "liu" wrote: This is a problem happened on a company PC that IT controls the updates (security, anti-virus) in the night. One day morning, I started having the problems below. I didn't install anything before, but was sure something was installed by company IT that early morning. I turned off the PC and it was on the next day. problems: 1. I can't use mouse to move the cursor to a specific location in the editing window, but I can on the header (to:, subject). I have to use arrow keys to navigate when editing. 2. I can't launch Word whenever Outlook is open. Once Outlook is quit, Word opens. 3. Everytime I quit Outlook, I get "Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." errorl. Reover my work and restart Microsft Word is on. If I leave it on, it will open Word with a blank page. If I quit Word, I get the same error message again and again unless I uncheck that box. 4. Word has become much less stable. It crashes often (such as double- clicking an image in Word doc) and sometimes has its own error message. Does anyone happen to know a solution to this? thanks, . |
#4
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Outlook and Word 2003 editing and error problem
Start outlook in safe mode - does it work? To start in safe mode, close outlook and hold Ctrl as you click the outlook icon to restart. Check if word as enabled as the email editor. Disable it and see if it works better. Try Detect and Repair on the Help menu. liu;143470 Wrote: This is a problem happened on a company PC that IT controls the updates (security, anti-virus) in the night. One day morning, I started having the problems below. I didn't install anything before, but was sure something was installed by company IT that early morning. I turned off the PC and it was on the next day. problems: 1. I can't use mouse to move the cursor to a specific location in the editing window, but I can on the header (to:, subject). I have to use arrow keys to navigate when editing. 2. I can't launch Word whenever Outlook is open. Once Outlook is quit, Word opens. 3. Everytime I quit Outlook, I get "Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." errorl. Reover my work and restart Microsft Word is on. If I leave it on, it will open Word with a blank page. If I quit Word, I get the same error message again and again unless I uncheck that box. 4. Word has become much less stable. It crashes often (such as double- clicking an image in Word doc) and sometimes has its own error message. Does anyone happen to know a solution to this? thanks, -- Slipstick 'Outlook & Exchange Solutions Center' (http://www.slipstick.com) 'Outlook Tips' (http://www.outlook-tips.net/) -- http://forums.slipstick.com |
#5
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Outlook and Word 2003 editing and error problem
Thank you all for the advice.
It runs fine like it used to be in Safe Mode. Don't know what features are missing with safe mode though. Maybe I should just use Safe Mode. Uncheck Word for editing works too. It appears the problem is the Word. Detect and repair does not help. I may ask them to upgrade to Office 2007. Regards, |
#6
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Outlook and Word 2003 editing and error problem
liu;143576 Wrote: Thank you all for the advice. It runs fine like it used to be in Safe Mode. Don't know what features are missing with safe mode though. Maybe I should just use Safe Mode. Uncheck Word for editing works too. It appears the problem is the Word. Detect and repair does not help. I may ask them to upgrade to Office 2007. Regards, It's either a problem with word or an addin and upgrading to 2007 may not fix it (but 2007 is much nicer ) - try a repair install or ask the admin to do it if your account doesn't have the right permissions. -- Slipstick 'Outlook & Exchange Solutions Center' (http://www.slipstick.com) 'Outlook Tips' (http://www.outlook-tips.net/) -- http://forums.slipstick.com |
#7
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Outlook and Word 2003 editing and error problem
Thank you all for the advice. I've turned the Word off as the editor
and it works fine for now. The editing is not as good as using Word though. |
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