message in outbox stuck on OE ...know how to delete the message ?

An out going message is stuck in the OE outbox , with pictures attached. The
OE will receive mail, but freezes up when trying to send this stuck message.
Any ideas about how to delete this message ? Any assistance would be
appreciated.

Check: File | Work Offline and in: View | Layout: Uncheck the Preview Pane.
Can you delete it now?

If not:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Charlotte" wrote in message
...
An out going message is stuck in the OE outbox , with pictures attached.
The
OE will receive mail, but freezes up when trying to send this stuck
message.
Any ideas about how to delete this message ? Any assistance would be
appreciated.

Your solution worked perfectly. Thanks ever so much !

"Bruce Hagen" wrote:

Check: File | Work Offline and in: View | Layout: Uncheck the Preview Pane.
Can you delete it now?

If not:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Charlotte" wrote in message
...
An out going message is stuck in the OE outbox , with pictures attached.
The
OE will receive mail, but freezes up when trying to send this stuck
message.
Any ideas about how to delete this message ? Any assistance would be
appreciated.

You're welcome & thanks for posting back.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Charlotte" wrote in message
...
Your solution worked perfectly. Thanks ever so much !

"Bruce Hagen" wrote:

Check: File | Work Offline and in: View | Layout: Uncheck the Preview
Pane.
Can you delete it now?

If not:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A
new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Charlotte" wrote in message
...
An out going message is stuck in the OE outbox , with pictures
attached.
The
OE will receive mail, but freezes up when trying to send this stuck
message.
Any ideas about how to delete this message ? Any assistance would be
appreciated.