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Activation



 
 
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  #1  
Old July 9th, 2007, 04:10 AM posted to microsoft.public.office.setup
Carol
external usenet poster
 
Posts: 401
Default Activation

Hi. After installing Office Enterprise today, activation wizard comes up but
takes a few minutes to tell me there's no communication to the internet.
Internet IS active. I can't get to the activation screen. My Norton has
stopped working and Icon has disappeared from the taskbar. My Outlook 2003
has stopped working. I can't get into my e-mail. I'm in the middle of
transferring from Earthlink to Bellsouth and set up mail in Outlook 2003
which won't even come up now.

Any sugggestions?
--
Carol
  #2  
Old July 9th, 2007, 04:32 AM posted to microsoft.public.office.setup
garfield-n-odie [MVP]
external usenet poster
 
Posts: 4,427
Default Activation

Could be a pirate software issue. But just in case you actually
obtained an Enterprise version from a legitimate source, see
http://support.microsoft.com/?kbid=822519 "When you try to activate
Office programs over the Internet, you receive an error message".

Carol wrote:

Hi. After installing Office Enterprise today, activation wizard comes up but
takes a few minutes to tell me there's no communication to the internet.
Internet IS active. I can't get to the activation screen. My Norton has
stopped working and Icon has disappeared from the taskbar. My Outlook 2003
has stopped working. I can't get into my e-mail. I'm in the middle of
transferring from Earthlink to Bellsouth and set up mail in Outlook 2003
which won't even come up now.

Any sugggestions?


  #3  
Old July 9th, 2007, 04:58 AM posted to microsoft.public.office.setup
Carol
external usenet poster
 
Posts: 401
Default Activation

Thank you. This is from my legitimate company resource for employees. I'll
try the link you suggested. I appreciate your help.
--
Carol


"garfield-n-odie [MVP]" wrote:

Could be a pirate software issue. But just in case you actually
obtained an Enterprise version from a legitimate source, see
http://support.microsoft.com/?kbid=822519 "When you try to activate
Office programs over the Internet, you receive an error message".

Carol wrote:

Hi. After installing Office Enterprise today, activation wizard comes up but
takes a few minutes to tell me there's no communication to the internet.
Internet IS active. I can't get to the activation screen. My Norton has
stopped working and Icon has disappeared from the taskbar. My Outlook 2003
has stopped working. I can't get into my e-mail. I'm in the middle of
transferring from Earthlink to Bellsouth and set up mail in Outlook 2003
which won't even come up now.

Any sugggestions?



 




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