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#1
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"file save as" crashes office 2003 products
Since yesterday, when I am in any of the Office Suite (2003) applications,
when I go to the File Menu and select Save as, and click to navigate to any folder my system freezes and I get the "not responding" message. I have sent the error reports back to Microsoft. I have downloaded all the relevant updates for Windows, Office and my anti-virus software; and the full system scan I ran this evening is showing no virus, spyware etc. I would be grateful if anyone could advise me as to what I should do next. I can copy and rename files in My Computer, which appears to be working fine. Thanks, Karen. |
#2
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"file save as" crashes office 2003 products
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update MS06-015". KarenF wrote: Since yesterday, when I am in any of the Office Suite (2003) applications, when I go to the File Menu and select Save as, and click to navigate to any folder my system freezes and I get the "not responding" message. I have sent the error reports back to Microsoft. I have downloaded all the relevant updates for Windows, Office and my anti-virus software; and the full system scan I ran this evening is showing no virus, spyware etc. I would be grateful if anyone could advise me as to what I should do next. I can copy and rename files in My Computer, which appears to be working fine. Thanks, Karen. |
#3
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"file save as" crashes office 2003 products
Hi garfield-n-odie.
Thanks very much for this. I'm going to try it now. What is it with HP software! I'll let you know how I get on. cheers. take care, K "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". KarenF wrote: Since yesterday, when I am in any of the Office Suite (2003) applications, when I go to the File Menu and select Save as, and click to navigate to any folder my system freezes and I get the "not responding" message. I have sent the error reports back to Microsoft. I have downloaded all the relevant updates for Windows, Office and my anti-virus software; and the full system scan I ran this evening is showing no virus, spyware etc. I would be grateful if anyone could advise me as to what I should do next. I can copy and rename files in My Computer, which appears to be working fine. Thanks, Karen. |
#4
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"file save as" crashes office 2003 products
Absolutely fab. Worked no problems.
Thanks, garfield-n-odie [MVP]. Take care K. xx "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". KarenF wrote: Since yesterday, when I am in any of the Office Suite (2003) applications, when I go to the File Menu and select Save as, and click to navigate to any folder my system freezes and I get the "not responding" message. I have sent the error reports back to Microsoft. I have downloaded all the relevant updates for Windows, Office and my anti-virus software; and the full system scan I ran this evening is showing no virus, spyware etc. I would be grateful if anyone could advise me as to what I should do next. I can copy and rename files in My Computer, which appears to be working fine. Thanks, Karen. |
#5
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"file save as" crashes office 2003 products
My company is a computer consulting group, we've had many customers call us
today with this exact issue. Microsoft better get on this, it's a BIG problem! I'm wondering if simply uninstalling HP Share to Web will correct the issue also? If someone else is reading this, and you are experiencing this issue, and you don't care about HP's freebie "Share to web" please uninstall it and see if it works - and reply back. Thanks! CD "KarenF" wrote in message ... Since yesterday, when I am in any of the Office Suite (2003) applications, when I go to the File Menu and select Save as, and click to navigate to any folder my system freezes and I get the "not responding" message. I have sent the error reports back to Microsoft. I have downloaded all the relevant updates for Windows, Office and my anti-virus software; and the full system scan I ran this evening is showing no virus, spyware etc. I would be grateful if anyone could advise me as to what I should do next. I can copy and rename files in My Computer, which appears to be working fine. Thanks, Karen. |
#6
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"file save as" crashes office 2003 products
You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015 http://support.microsoft.com/kb/918165/en-us CD wrote: My company is a computer consulting group, we've had many customers call us today with this exact issue. Microsoft better get on this, it's a BIG problem! I'm wondering if simply uninstalling HP Share to Web will correct the issue also? If someone else is reading this, and you are experiencing this issue, and you don't care about HP's freebie "Share to web" please uninstall it and see if it works - and reply back. Thanks! CD "KarenF" wrote in message ... Since yesterday, when I am in any of the Office Suite (2003) applications, when I go to the File Menu and select Save as, and click to navigate to any folder my system freezes and I get the "not responding" message. I have sent the error reports back to Microsoft. I have downloaded all the relevant updates for Windows, Office and my anti-virus software; and the full system scan I ran this evening is showing no virus, spyware etc. I would be grateful if anyone could advise me as to what I should do next. I can copy and rename files in My Computer, which appears to be working fine. Thanks, Karen. |
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