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#1
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Read emails automatically deleted after exiting program
Hi,
My grandmother has a peculiar problem w/ her Express 6 (2004) edition. Whenever she opens an email (and leaves it in "read" status), if she exits the program and comes back in, the email is gone. And it's not going to Deleted Items. I looked all over the place for such a setting, but could find none. I set up a workaround (copied all Inbox items to a backup folder for safekeeping), and that preserves "read" items. But how come Inbox read items get deleted? I ran Ad-Aware also, and deleted all found spyware/adware infections. Mark H. |
#2
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Read emails automatically deleted after exiting program
While the Inbox is open: View | Current View. Check: Show All Messages, not
Hide Read Messages. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mark H." wrote in message ... Hi, My grandmother has a peculiar problem w/ her Express 6 (2004) edition. Whenever she opens an email (and leaves it in "read" status), if she exits the program and comes back in, the email is gone. And it's not going to Deleted Items. I looked all over the place for such a setting, but could find none. I set up a workaround (copied all Inbox items to a backup folder for safekeeping), and that preserves "read" items. But how come Inbox read items get deleted? I ran Ad-Aware also, and deleted all found spyware/adware infections. Mark H. |
#3
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Read emails automatically deleted after exiting program
OF COURSE!!! Never thought of the "view" end of things... seems views
constantly get us into trouble! Will pass on, thanks! "Bruce Hagen" wrote: While the Inbox is open: View | Current View. Check: Show All Messages, not Hide Read Messages. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mark H." wrote in message ... Hi, My grandmother has a peculiar problem w/ her Express 6 (2004) edition. Whenever she opens an email (and leaves it in "read" status), if she exits the program and comes back in, the email is gone. And it's not going to Deleted Items. I looked all over the place for such a setting, but could find none. I set up a workaround (copied all Inbox items to a backup folder for safekeeping), and that preserves "read" items. But how come Inbox read items get deleted? I ran Ad-Aware also, and deleted all found spyware/adware infections. Mark H. |
#4
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Read emails automatically deleted after exiting program
You're welcome. If the Views Bar is enabled, it is very easy to accidentally
drag the pointer over the down-arrow and change the setting without realizing it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mark H." wrote in message ... OF COURSE!!! Never thought of the "view" end of things... seems views constantly get us into trouble! Will pass on, thanks! "Bruce Hagen" wrote: While the Inbox is open: View | Current View. Check: Show All Messages, not Hide Read Messages. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Mark H." wrote in message ... Hi, My grandmother has a peculiar problem w/ her Express 6 (2004) edition. Whenever she opens an email (and leaves it in "read" status), if she exits the program and comes back in, the email is gone. And it's not going to Deleted Items. I looked all over the place for such a setting, but could find none. I set up a workaround (copied all Inbox items to a backup folder for safekeeping), and that preserves "read" items. But how come Inbox read items get deleted? I ran Ad-Aware also, and deleted all found spyware/adware infections. Mark H. |
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