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Read emails automatically deleted after exiting program



 
 
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  #1  
Old December 29th, 2008, 10:32 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark H.[_2_]
external usenet poster
 
Posts: 15
Default Read emails automatically deleted after exiting program

Hi,

My grandmother has a peculiar problem w/ her Express 6 (2004) edition.
Whenever she opens an email (and leaves it in "read" status), if she exits
the program and comes back in, the email is gone. And it's not going to
Deleted Items. I looked all over the place for such a setting, but could find
none. I set up a workaround (copied all Inbox items to a backup folder for
safekeeping), and that preserves "read" items.

But how come Inbox read items get deleted? I ran Ad-Aware also, and deleted
all found spyware/adware infections.

Mark H.
  #2  
Old December 29th, 2008, 10:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default Read emails automatically deleted after exiting program

While the Inbox is open: View | Current View. Check: Show All Messages, not
Hide Read Messages.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mark H." wrote in message
...
Hi,

My grandmother has a peculiar problem w/ her Express 6 (2004) edition.
Whenever she opens an email (and leaves it in "read" status), if she exits
the program and comes back in, the email is gone. And it's not going to
Deleted Items. I looked all over the place for such a setting, but could
find
none. I set up a workaround (copied all Inbox items to a backup folder for
safekeeping), and that preserves "read" items.

But how come Inbox read items get deleted? I ran Ad-Aware also, and
deleted
all found spyware/adware infections.

Mark H.


  #3  
Old December 29th, 2008, 11:00 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mark H.[_2_]
external usenet poster
 
Posts: 15
Default Read emails automatically deleted after exiting program

OF COURSE!!! Never thought of the "view" end of things... seems views
constantly get us into trouble! Will pass on, thanks!

"Bruce Hagen" wrote:

While the Inbox is open: View | Current View. Check: Show All Messages, not
Hide Read Messages.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mark H." wrote in message
...
Hi,

My grandmother has a peculiar problem w/ her Express 6 (2004) edition.
Whenever she opens an email (and leaves it in "read" status), if she exits
the program and comes back in, the email is gone. And it's not going to
Deleted Items. I looked all over the place for such a setting, but could
find
none. I set up a workaround (copied all Inbox items to a backup folder for
safekeeping), and that preserves "read" items.

But how come Inbox read items get deleted? I ran Ad-Aware also, and
deleted
all found spyware/adware infections.

Mark H.



  #4  
Old December 29th, 2008, 11:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default Read emails automatically deleted after exiting program

You're welcome. If the Views Bar is enabled, it is very easy to accidentally
drag the pointer over the down-arrow and change the setting without
realizing it.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mark H." wrote in message
...
OF COURSE!!! Never thought of the "view" end of things... seems views
constantly get us into trouble! Will pass on, thanks!

"Bruce Hagen" wrote:

While the Inbox is open: View | Current View. Check: Show All Messages,
not
Hide Read Messages.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Mark H." wrote in message
...
Hi,

My grandmother has a peculiar problem w/ her Express 6 (2004) edition.
Whenever she opens an email (and leaves it in "read" status), if she
exits
the program and comes back in, the email is gone. And it's not going to
Deleted Items. I looked all over the place for such a setting, but
could
find
none. I set up a workaround (copied all Inbox items to a backup folder
for
safekeeping), and that preserves "read" items.

But how come Inbox read items get deleted? I ran Ad-Aware also, and
deleted
all found spyware/adware infections.

Mark H.




 




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