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#1
July 18th, 2004, 07:03 AM
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publisher file print problem
I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer.
I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? 
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#2
July 18th, 2004, 12:05 PM
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publisher file print problem
HP does have a support document that explains how to free up resources.
HP All-in-One Product Family - How to Increase System Resources Without Adding RAM http://h10025.www1.hp.com/ewfrf/wc/d...dlc=en&lang=en It the above wraps http://tinyurl.com/3ldqy Troubleshooting general printing problems in Windows XP http://support.microsoft.com/default...&Product=winxp -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Pamela" wrote in message ... I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem?
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#3
July 18th, 2004, 10:17 PM
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publisher file print problem
Pamela wrote:
I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? Suggest you download the latest driver and then uninstall and reinstall the printer /properly/. How to Uninstall and Reinstall a Printer Correctly http://www.coribright.com/Windows/Article%20One.htm
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#4
July 19th, 2004, 05:18 PM
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publisher file print problem
I tried all of these things. I got publisher to print the business cards BUT it will not print the two graphics that are on the business card?
I appreciate that I can print the text at least from Publisher, but need the logo too? thanks "Miss Perspicacia Tick" wrote: Pamela wrote: I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? Suggest you download the latest driver and then uninstall and reinstall the printer /properly/. How to Uninstall and Reinstall a Printer Correctly http://www.coribright.com/Windows/Article%20One.htm
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#5
July 19th, 2004, 07:31 PM
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publisher file print problem
For grins and giggles, contact me offline and I'll give you an email addy to
send the file. Let's see if I get the same results with a different printer. -- JoAnn Paules MVP Microsoft [Publisher] "Pamela" wrote in message ... I tried all of these things. I got publisher to print the business cards BUT it will not print the two graphics that are on the business card? I appreciate that I can print the text at least from Publisher, but need the logo too? thanks "Miss Perspicacia Tick" wrote: Pamela wrote: I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? Suggest you download the latest driver and then uninstall and reinstall the printer /properly/. How to Uninstall and Reinstall a Printer Correctly http://www.coribright.com/Windows/Article%20One.htm --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.721 / Virus Database: 477 - Release Date: 7/16/2004
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#6
July 19th, 2004, 07:33 PM
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publisher file print problem
When you go to print, click the advanced Print settings, graphics and fonts, clear
"Do not print any graphics." -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Pamela" wrote in message ... I tried all of these things. I got publisher to print the business cards BUT it will not print the two graphics that are on the business card? I appreciate that I can print the text at least from Publisher, but need the logo too? thanks "Miss Perspicacia Tick" wrote: Pamela wrote: I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? Suggest you download the latest driver and then uninstall and reinstall the printer /properly/. How to Uninstall and Reinstall a Printer Correctly http://www.coribright.com/Windows/Article%20One.htm
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#7
July 19th, 2004, 07:53 PM
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publisher file print problem
I've already made sure the "don not print any graphics" is not checked, and I can print this file from other HP printers, any other suggestions?
Thanks Pam "Mary Sauer" wrote: When you go to print, click the advanced Print settings, graphics and fonts, clear "Do not print any graphics." -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Pamela" wrote in message ... I tried all of these things. I got publisher to print the business cards BUT it will not print the two graphics that are on the business card? I appreciate that I can print the text at least from Publisher, but need the logo too? thanks "Miss Perspicacia Tick" wrote: Pamela wrote: I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? Suggest you download the latest driver and then uninstall and reinstall the printer /properly/. How to Uninstall and Reinstall a Printer Correctly http://www.coribright.com/Windows/Article%20One.htm
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#8
July 19th, 2004, 09:57 PM
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publisher file print problem
Can you see the images in Print Preview? What format are the images? Are they
embedded or linked? Try deleting the images and re-inserting; images do become corrupt. Are the images within the margin limitation of your printer? -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Pamela" wrote in message ... I've already made sure the "don not print any graphics" is not checked, and I can print this file from other HP printers, any other suggestions? Thanks Pam "Mary Sauer" wrote: When you go to print, click the advanced Print settings, graphics and fonts, clear "Do not print any graphics." -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Pamela" wrote in message ... I tried all of these things. I got publisher to print the business cards BUT it will not print the two graphics that are on the business card? I appreciate that I can print the text at least from Publisher, but need the logo too? thanks "Miss Perspicacia Tick" wrote: Pamela wrote: I have WindowsXP Pro on a hp laptop. I print to a hp psc1315 all in one printer. When I try to print from Office 2003, mostly publisher, I cannot print, and it hangs my computer. I have tried going to HP and installing the latest driver, and it still happens I have upgraded my Ram memory to 1 GB and it still happens. The files are large, is there something I'm missing? I've been through HP assisted support, and Microsoft assisted support, and still have the problem? Suggest you download the latest driver and then uninstall and reinstall the printer /properly/. How to Uninstall and Reinstall a Printer Correctly http://www.coribright.com/Windows/Article%20One.htm
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#9
July 19th, 2004, 10:36 PM
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publisher file print problem
JoAnn do you think you need to answer every post with inane garbage???
-- "If you don't know where you are going, any road will take you there!"
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#10
July 19th, 2004, 11:04 PM
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publisher file print problem
Sometimes I do, sometimes I don't. It really depends on my mood and how
strongly I feel the urge to tick you off. -- JoAnn Paules MVP Microsoft [Publisher] "°°MS-Publisher°°" wrote in message ... JoAnn do you think you need to answer every post with inane garbage??? -- "If you don't know where you are going, any road will take you there!" --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.721 / Virus Database: 477 - Release Date: 7/16/2004
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