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#1
January 13th, 2009, 11:11 PM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
I am attempting to install Office 2007 small business and getting the message
I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay 
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#2
January 14th, 2009, 12:52 AM
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0 is not a valid character in product key
Are you absolutely sure it's not an "oh"? Upper case of "o"? I used to make
that switch on the old keypunches (before numerical keypads). You might try it even if you think I'm bonkers (could be). -- otd "Jay" wrote: I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#3
January 14th, 2009, 01:43 AM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
There is a difference between 0 (numerical ) and O (as in the Alphabet)
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#4
January 14th, 2009, 01:56 AM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
I wish it was so simple, but believe me, I tried an O also when the 0 failed.
This is not the problem. Any others out there? Jay "Peter Foldes" wrote: There is a difference between 0 (numerical ) and O (as in the Alphabet) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#5
January 14th, 2009, 07:56 AM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
I've just been through this with an Office Ultimate install. My product key
and associated bar code was on the back of the Drop out compartment that holds the DVD's and pamphlets. I had been trying to use the codes I found on the stick on label on the outside of the case. It never occurred to look at the back side of the internal case - I sort of found it by accident. Ah well, I'm not real bright - lol. Don't know if this is of any help but hope so "Jay" wrote: I wish it was so simple, but believe me, I tried an O also when the 0 failed. This is not the problem. Any others out there? Jay "Peter Foldes" wrote: There is a difference between 0 (numerical ) and O (as in the Alphabet) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#6
January 14th, 2009, 01:44 PM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
K2hsharpe, Bless you!!!
I ripped apart the case and found the real product key taped to the inside of the case. You have made my day. Thank you for taking the time to post that reply. Jay "k2hsharpe" wrote: I've just been through this with an Office Ultimate install. My product key and associated bar code was on the back of the Drop out compartment that holds the DVD's and pamphlets. I had been trying to use the codes I found on the stick on label on the outside of the case. It never occurred to look at the back side of the internal case - I sort of found it by accident. Ah well, I'm not real bright - lol. Don't know if this is of any help but hope so "Jay" wrote: I wish it was so simple, but believe me, I tried an O also when the 0 failed. This is not the problem. Any others out there? Jay "Peter Foldes" wrote: There is a difference between 0 (numerical ) and O (as in the Alphabet) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#7
February 14th, 2009, 03:41 AM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
You are a genious! I just spent an hour fighting with the number on my label
until I found YOUR solution. Thanks, S. "k2hsharpe" wrote: I've just been through this with an Office Ultimate install. My product key and associated bar code was on the back of the Drop out compartment that holds the DVD's and pamphlets. I had been trying to use the codes I found on the stick on label on the outside of the case. It never occurred to look at the back side of the internal case - I sort of found it by accident. Ah well, I'm not real bright - lol. Don't know if this is of any help but hope so "Jay" wrote: I wish it was so simple, but believe me, I tried an O also when the 0 failed. This is not the problem. Any others out there? Jay "Peter Foldes" wrote: There is a difference between 0 (numerical ) and O (as in the Alphabet) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#8
February 14th, 2009, 06:11 AM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
nope, not genius, just someone else who spent an hour trying various
combinations of barcode numbers before I stumbled on the real thing hidden inside the package (laughing)))) "S." wrote: You are a genious! I just spent an hour fighting with the number on my label until I found YOUR solution. Thanks, S. "k2hsharpe" wrote: I've just been through this with an Office Ultimate install. My product key and associated bar code was on the back of the Drop out compartment that holds the DVD's and pamphlets. I had been trying to use the codes I found on the stick on label on the outside of the case. It never occurred to look at the back side of the internal case - I sort of found it by accident. Ah well, I'm not real bright - lol. Don't know if this is of any help but hope so "Jay" wrote: I wish it was so simple, but believe me, I tried an O also when the 0 failed. This is not the problem. Any others out there? Jay "Peter Foldes" wrote: There is a difference between 0 (numerical ) and O (as in the Alphabet) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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#9
February 14th, 2009, 06:18 AM
posted to microsoft.public.office.setup
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0 is not a valid character in product key
nope, not genius, just another poor bugger who spent an hour trying to
manipulate a barcode into fitting before I accidently stumbled on the real thing hidden on a back surface inside the case "S." wrote: You are a genious! I just spent an hour fighting with the number on my label until I found YOUR solution. Thanks, S. "k2hsharpe" wrote: I've just been through this with an Office Ultimate install. My product key and associated bar code was on the back of the Drop out compartment that holds the DVD's and pamphlets. I had been trying to use the codes I found on the stick on label on the outside of the case. It never occurred to look at the back side of the internal case - I sort of found it by accident. Ah well, I'm not real bright - lol. Don't know if this is of any help but hope so "Jay" wrote: I wish it was so simple, but believe me, I tried an O also when the 0 failed. This is not the problem. Any others out there? Jay "Peter Foldes" wrote: There is a difference between 0 (numerical ) and O (as in the Alphabet) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jay" wrote in message ... I am attempting to install Office 2007 small business and getting the message I have placed in the subject line. I have just purchased a new laptop and it has Works 9.0, which should allow me (per Best Buy and documentation on the box) install this upgrade version of Office Small Business. However, the second character in the product key is a 0 (Zero) and when I type it in I get the error and am then dead in the water. I did a search on this error message and see that others have gotten this error, but I haven't seen a solution. Anyone have a solution? TIA Jay
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