A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Office » Setup, Installing & Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

missing installation files



 
 
Thread Tools Display Modes
  #1  
Old September 9th, 2004, 04:44 PM
victor
external usenet poster
 
Posts: n/a
Default missing installation files


After installing the MSN premier software with verizon
dsl, outlook stopped working. I can't check email, I can't
modify my email accounts and doing the detect and repair
option from the help menu leads to an error message that
says that the patch installation files or the source file
is missing. I've tried reinstalling and doing a repair
from the CD but I get a similar message saying that the
installation files are missing. I also tried to download
the latest office updates, but I get an error message
saying the same thing: "installation files (.msp) are
missing..." I had been doing regular update downloads up
until two weeks ago when I started getting error messages.
MS word and excell still work, but I do get some random
error messages in word. I last tried to unistall but I
could not...

Any ideas?
  #2  
Old September 9th, 2004, 09:49 PM
Chris Schatte
external usenet poster
 
Posts: n/a
Default

victor,
You may have gone too far in troubleshooting your installation. After you
installed the MSN software it's likely that it set itself as the default not
Outlook. In Outlook check under Tools / options / other / general tab /
select "make Outlook the default program for e-mail etc...

Chris Schatte

use the Office Online web based newsreader he
http://www.microsoft.com/office/comm...s/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

"victor" wrote:


After installing the MSN premier software with verizon
dsl, outlook stopped working. I can't check email, I can't
modify my email accounts and doing the detect and repair
option from the help menu leads to an error message that
says that the patch installation files or the source file
is missing. I've tried reinstalling and doing a repair
from the CD but I get a similar message saying that the
installation files are missing. I also tried to download
the latest office updates, but I get an error message
saying the same thing: "installation files (.msp) are
missing..." I had been doing regular update downloads up
until two weeks ago when I started getting error messages.
MS word and excell still work, but I do get some random
error messages in word. I last tried to unistall but I
could not...

Any ideas?

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with OE .dbx files Aidan HUghes Outlook Express 1 August 10th, 2004 06:19 PM
Missing Files in Folder Chris General Discussion 1 July 21st, 2004 05:42 AM
Missing Library files Jane Using Forms 1 June 4th, 2004 02:54 AM
missing .msp files Brian Setup, Installing & Configuration 5 June 3rd, 2004 08:36 PM
Office 2003 deployment w/o volume key Ulrich Wurst Setup, Installing & Configuration 2 May 19th, 2004 06:39 PM


All times are GMT +1. The time now is 10:18 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.