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Office 2007 Professional: Help Files Issues
Gents,
I cannot find a solution to this odd issue and before I submit a support ticket I thought I would ask the community. We have office 2007 professional (volume licensing) on a Window 2003 terminal server. We have a few users out of a bunch that get the "This page is unavailable" I have tried the Refresh and back. I've tried online and offline modes. In offline I get the table of contents to the left but same unavailable message when I click the links. I noticed on testing some other users, that apparently never used the help. That there are some prompts before hand. Is it possible to reset that for a particular user? Any help would be appreciative. Regards, Chris 06/01/2010 |
#2
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Office 2007 Professional: Help Files Issues
Is it the Help files you are talking about ?
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "cathalo" wrote in message ... Gents, I cannot find a solution to this odd issue and before I submit a support ticket I thought I would ask the community. We have office 2007 professional (volume licensing) on a Window 2003 terminal server. We have a few users out of a bunch that get the "This page is unavailable" I have tried the Refresh and back. I've tried online and offline modes. In offline I get the table of contents to the left but same unavailable message when I click the links. I noticed on testing some other users, that apparently never used the help. That there are some prompts before hand. Is it possible to reset that for a particular user? Any help would be appreciative. Regards, Chris 06/01/2010 |
#3
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Office 2007 Professional: Help Files Issues
Peter,
This correct. In the online or offline help screens "Peter Foldes" wrote: Is it the Help files you are talking about ? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "cathalo" wrote in message ... Gents, I cannot find a solution to this odd issue and before I submit a support ticket I thought I would ask the community. We have office 2007 professional (volume licensing) on a Window 2003 terminal server. We have a few users out of a bunch that get the "This page is unavailable" I have tried the Refresh and back. I've tried online and offline modes. In offline I get the table of contents to the left but same unavailable message when I click the links. I noticed on testing some other users, that apparently never used the help. That there are some prompts before hand. Is it possible to reset that for a particular user? Any help would be appreciative. Regards, Chris 06/01/2010 . |
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