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hyperlink issues



 
 
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  #11  
Old May 24th, 2008, 02:58 AM posted to microsoft.public.visio.general
Scott
external usenet poster
 
Posts: 1,119
Default hyperlink issues

I did misunderstand then -- thought you were linking to another Visio page.

Let's take a look at the hyperlink that you've created. Select the printer
shape and then select "Window/Show shapesheet" from the main Visio menu.
Scroll down in the shapesheet window until you see a blue title bar labeled
"Hyperlinks".

What's in the Address and the SubAddress fields?

One more question:
In the saved web page, does the cursor change to a pointing finger when you
hover over the printer, as though it thinks a hyperlink is there and then
nothing happens when you click? Or does the cursor not even turn to a
pointing finger?


"Derrick" wrote:

I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so it
will be an external web page, not another Visio page). I did change the name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:


  #12  
Old May 25th, 2008, 12:41 PM posted to microsoft.public.visio.general
David Parker
external usenet poster
 
Posts: 467
Default hyperlink issues

Derrick,

Have you played with the FMPrint add-on - if you have Visio Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/...33A9!442.entry


"Derrick" wrote in message
...
I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so it
will be an external web page, not another Visio page). I did change the
name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:

It's the characters on the page name tabs in Visio to which I was
referring,
not the characters in the hyperlink itself. Although your example of a
test
hyperlink confuses me because I thought the non-working hyperlink led to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click
"Browse"
next to subaddress; select the target page from the "page" dropdown list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page or
did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of
http://10.45.34.43
From what you said, is it possible that the http:// part could give me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look
like?
There is an undocumented -- or at least little documented -- issue
with
page-to-page hyperlinks in Visio. Certain characters that are
perfectly legal
in Visio page names will prevent hyperlinks from working. For some
characters
the link won't even work in Visio e.g. question mark and slash ;
others
affect links in web pages. In general, if you're going to use
page-to-page
links, stick to letters, numbers and basic punctuation like hyphen
and
underscore.

Also -- and this one is even harder to detect -- make sure there
isn't a
space character at the end of a page name. It's virtually invisible
but will
prevent page-to-page links from working. I suspect this one is not
your
problem because this prevents the link from working in Visio also.

Scott



--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com

  #13  
Old May 27th, 2008, 04:22 PM posted to microsoft.public.visio.general
Derrick
external usenet poster
 
Posts: 177
Default hyperlink issues

Scott:
On the shapesheet, I show the following:
Description: Printer Website
Address: http://10.45.34.43
SubAddress: ""
ExtraInfo: ""
Frame: No Formula
SortKey: ""
NewWindow: True
Default: False
Invisible: False

When hovering over the printer shape, the mouse pointer doesn't change.

David:
I am using 2007. Where do you download the FMPrint addin?

Thanks to you both

"Scott" wrote:

I did misunderstand then -- thought you were linking to another Visio page.

Let's take a look at the hyperlink that you've created. Select the printer
shape and then select "Window/Show shapesheet" from the main Visio menu.
Scroll down in the shapesheet window until you see a blue title bar labeled
"Hyperlinks".

What's in the Address and the SubAddress fields?

One more question:
In the saved web page, does the cursor change to a pointing finger when you
hover over the printer, as though it thinks a hyperlink is there and then
nothing happens when you click? Or does the cursor not even turn to a
pointing finger?


"Derrick" wrote:

I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so it
will be an external web page, not another Visio page). I did change the name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:


  #14  
Old May 27th, 2008, 05:35 PM posted to microsoft.public.visio.general
Derrick
external usenet poster
 
Posts: 177
Default hyperlink issues

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick

"David Parker" wrote:

Derrick,

Have you played with the FMPrint add-on - if you have Visio Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/...33A9!442.entry


"Derrick" wrote in message
...
I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so it
will be an external web page, not another Visio page). I did change the
name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:

It's the characters on the page name tabs in Visio to which I was
referring,
not the characters in the hyperlink itself. Although your example of a
test
hyperlink confuses me because I thought the non-working hyperlink led to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click
"Browse"
next to subaddress; select the target page from the "page" dropdown list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page or
did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of
http://10.45.34.43
From what you said, is it possible that the http:// part could give me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look
like?
There is an undocumented -- or at least little documented -- issue
with
page-to-page hyperlinks in Visio. Certain characters that are
perfectly legal
in Visio page names will prevent hyperlinks from working. For some
characters
the link won't even work in Visio e.g. question mark and slash ;
others
affect links in web pages. In general, if you're going to use
page-to-page
links, stick to letters, numbers and basic punctuation like hyphen
and
underscore.

Also -- and this one is even harder to detect -- make sure there
isn't a
space character at the end of a page name. It's virtually invisible
but will
prevent page-to-page links from working. I suspect this one is not
your
problem because this prevents the link from working in Visio also.

Scott


--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com


  #15  
Old May 28th, 2008, 12:33 AM posted to microsoft.public.visio.general
Barb Way
external usenet poster
 
Posts: 190
Default hyperlink issues

Derrick -

Were you originally using the Printer shape from the Office Equipment
stencil, by chance? I am seeing some odd behavior when using that shape
with a hyperlink. In my testing, the issue isn't that the link isn't
saved, it is that the mouse over doesn't occur properly over the whole
shape. So I was able to get the mouse pointer to change when I hovered
over parts of the shape (after I zoomed in a bit), but not others. When I
got the mouse pointer, the link worked as expected.

Let me know which shape you were using originally, if that is not the shape
that you had used.

Thanks!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it
worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick

"David Parker" wrote:

Derrick,

Have you played with the FMPrint add-on - if you have Visio Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/...33A9!442.entry


"Derrick" wrote in message
...
I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so

it
will be an external web page, not another Visio page). I did change

the
name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:

It's the characters on the page name tabs in Visio to which I was
referring,
not the characters in the hyperlink itself. Although your example of a
test
hyperlink confuses me because I thought the non-working hyperlink led

to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click
"Browse"
next to subaddress; select the target page from the "page" dropdown

list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page

or
did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of
http://10.45.34.43
From what you said, is it possible that the http:// part could give

me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look
like?
There is an undocumented -- or at least little documented -- issue
with
page-to-page hyperlinks in Visio. Certain characters that are
perfectly legal
in Visio page names will prevent hyperlinks from working. For some
characters
the link won't even work in Visio e.g. question mark and slash ;
others
affect links in web pages. In general, if you're going to use
page-to-page
links, stick to letters, numbers and basic punctuation like hyphen
and
underscore.

Also -- and this one is even harder to detect -- make sure there
isn't a
space character at the end of a page name. It's virtually

invisible
but will
prevent page-to-page links from working. I suspect this one is not
your
problem because this prevents the link from working in Visio also.

Scott


--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com



  #16  
Old May 28th, 2008, 12:42 AM posted to microsoft.public.visio.general
Derrick
external usenet poster
 
Posts: 177
Default hyperlink issues

That's exactly what I was trying to do, though I didn't get the mouse to
change at all on any part of the shape. After some experimenting with the
printer resource shape, I'm finding that it would still be nice to find a way
to do it with the printer shape instead.

"Barb Way" wrote:

Derrick -

Were you originally using the Printer shape from the Office Equipment
stencil, by chance? I am seeing some odd behavior when using that shape
with a hyperlink. In my testing, the issue isn't that the link isn't
saved, it is that the mouse over doesn't occur properly over the whole
shape. So I was able to get the mouse pointer to change when I hovered
over parts of the shape (after I zoomed in a bit), but not others. When I
got the mouse pointer, the link worked as expected.

Let me know which shape you were using originally, if that is not the shape
that you had used.

Thanks!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Sorry, I couldn't see the pictures in your blog, so I missed the part where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the actual
printer Resource shape and not just the generic printer shape then it
worked.
I still had to apply a hyperlink by using ctrl+k but now it does open the
web page.

Thanks again to both of you for your help.
-Derrick

"David Parker" wrote:

Derrick,

Have you played with the FMPrint add-on - if you have Visio Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/...33A9!442.entry


"Derrick" wrote in message
...
I probably didn't specify well enough. My goal is to click on one of the
printer shapes and go to the live management page for that printer (so

it
will be an external web page, not another Visio page). I did change

the
name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:

It's the characters on the page name tabs in Visio to which I was
referring,
not the characters in the hyperlink itself. Although your example of a
test
hyperlink confuses me because I thought the non-working hyperlink led

to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click
"Browse"
next to subaddress; select the target page from the "page" dropdown

list;
then click OK twice.

Is that how you're creating the links from the printer icon to a page

or
did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of
http://10.45.34.43
From what you said, is it possible that the http:// part could give

me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names look
like?
There is an undocumented -- or at least little documented -- issue
with
page-to-page hyperlinks in Visio. Certain characters that are
perfectly legal
in Visio page names will prevent hyperlinks from working. For some
characters
the link won't even work in Visio e.g. question mark and slash ;
others
affect links in web pages. In general, if you're going to use
page-to-page
links, stick to letters, numbers and basic punctuation like hyphen
and
underscore.

Also -- and this one is even harder to detect -- make sure there
isn't a
space character at the end of a page name. It's virtually

invisible
but will
prevent page-to-page links from working. I suspect this one is not
your
problem because this prevents the link from working in Visio also.

Scott


--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com



  #17  
Old May 29th, 2008, 02:02 AM posted to microsoft.public.visio.general
Barb Way
external usenet poster
 
Posts: 190
Default hyperlink issues

I didn't get a chance to play with this further, but it appears that the
shape is acting as though it is 'empty', as I can get the mouse over hand
when I zoom in and hover over one of the lines, but not over the open
areas. Weird. None of the other printer shapes do the same thing. I
already tried re-doing the alignment box, that didn't change it.

You might try grouping the shape with a rectangle which you make 100%
transparent, and see if that helps.


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------
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Date: Tue, 27 May 2008 16:42:03 -0700
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That's exactly what I was trying to do, though I didn't get the mouse to
change at all on any part of the shape. After some experimenting with the
printer resource shape, I'm finding that it would still be nice to find a
way
to do it with the printer shape instead.

"Barb Way" wrote:

Derrick -

Were you originally using the Printer shape from the Office Equipment
stencil, by chance? I am seeing some odd behavior when using that shape
with a hyperlink. In my testing, the issue isn't that the link isn't
saved, it is that the mouse over doesn't occur properly over the whole
shape. So I was able to get the mouse pointer to change when I hovered
over parts of the shape (after I zoomed in a bit), but not others. When

I
got the mouse pointer, the link worked as expected.

Let me know which shape you were using originally, if that is not the

shape
that you had used.

Thanks!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Sorry, I couldn't see the pictures in your blog, so I missed the part

where
you mentioned how to access the addin.
It looks like I was using the wrong shape all along, once I used the

actual
printer Resource shape and not just the generic printer shape then it
worked.
I still had to apply a hyperlink by using ctrl+k but now it does open

the
web page.

Thanks again to both of you for your help.
-Derrick

"David Parker" wrote:

Derrick,

Have you played with the FMPrint add-on - if you have Visio

Professional
2003 or 2007? I have just written a blog to explain what I know at
http://bvisual.spaces.live.com/blog/...33A9!442.entry


"Derrick" wrote in message
...
I probably didn't specify well enough. My goal is to click on one of

the
printer shapes and go to the live management page for that printer

(so
it
will be an external web page, not another Visio page). I did change

the
name
on the tab as well just in case, and I still got the same result.

"Scott" wrote:

It's the characters on the page name tabs in Visio to which I was
referring,
not the characters in the hyperlink itself. Although your example of

a
test
hyperlink confuses me because I thought the non-working hyperlink

led
to
another page in the same Visio drawing.

For example, to create a link to another page: type CTRL+K; click
"Browse"
next to subaddress; select the target page from the "page" dropdown

list;
then click OK twice.

Is that how you're creating the links from the printer icon to a

page
or
did
I misunderstand?

"Derrick" wrote:

The main shape I've been using as my test has a hyperlink of
http://10.45.34.43
From what you said, is it possible that the http:// part could

give
me
problems, or is that only if it's page-to-page links?
I did check, and I don't think there are any extra spaces.
Thanks,
Derrick

"Scott" wrote:

Derrick,

It may sound like an odd question but what do your page names

look
like?
There is an undocumented -- or at least little documented --

issue
with
page-to-page hyperlinks in Visio. Certain characters that are
perfectly legal
in Visio page names will prevent hyperlinks from working. For

some
characters
the link won't even work in Visio e.g. question mark and slash ;
others
affect links in web pages. In general, if you're going to use
page-to-page
links, stick to letters, numbers and basic punctuation like

hyphen
and
underscore.

Also -- and this one is even harder to detect -- make sure there
isn't a
space character at the end of a page name. It's virtually

invisible
but will
prevent page-to-page links from working. I suspect this one is

not
your
problem because this prevents the link from working in Visio

also.

Scott


--
David Parker
Microsoft MVP (Visio)
http://bvisual.spaces.live.com
http://www.visualizinginformation.com




 




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