If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Can't install Office 2007 SP2
I downloaded the 290 MB file to manually update Office 2007 to SP2. However,
when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? |
#2
|
|||
|
|||
Can't install Office 2007 SP2
Have you first tried Office Diagnostics, from the dvd or any Office
component? "Mitch" wrote in message ... I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? |
#3
|
|||
|
|||
Can't install Office 2007 SP2
I have this problem also. Have a logfile. How do I get it analyzed?
"Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? |
#4
|
|||
|
|||
Can't install Office 2007 SP2
"Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? |
#5
|
|||
|
|||
Can't install Office 2007 SP2
I have the same problem. Did you ever find a solution. Everytime i try to
download SP2 for Office 2007 I get the same problem! Paul "Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? |
#6
|
|||
|
|||
Can't install Office 2007 SP2
I ran the diagnostics from outlook help; not from the installation disc and
everything was fine. Everything else from windows auto update installed properly except sp2 for office suite 2007. I get error code 80070666. I have a dell XPS laptop running Vista ultimate 32 bit. "DL" wrote: Have you first tried Office Diagnostics, from the dvd or any Office component? "Mitch" wrote in message ... I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? |
#7
|
|||
|
|||
Can't install Office 2007 SP2
SOLVED - Can't install Office 2007 SP2
"Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? __________________________________________________ __________________ I broke down and did a manual uninstall of Office 2007. It was easy, but tedious. Be sure to print the instructions off and make notes as you go. Re-install worked perfectly. Make sure you have a valid office 2007 disk because it will ask you for the license code. See: http://support.microsoft.com/kb/928218/en-us |
#8
|
|||
|
|||
Can't install Office 2007 SP2
Thank you. When I have the nerve and the time I may have no choice but to
bite the bullet and follow your advice: Uninstall Office 2007 and then reinstall from the original disc. What happens to all my data? Does it magically reappear? I regularly backup my computer but will everything in outlook come back the same way especially if some of the original data is corrupted? Paul "lagunasrfr" wrote: SOLVED - Can't install Office 2007 SP2 "Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? __________________________________________________ __________________ I broke down and did a manual uninstall of Office 2007. It was easy, but tedious. Be sure to print the instructions off and make notes as you go. Re-install worked perfectly. Make sure you have a valid office 2007 disk because it will ask you for the license code. See: http://support.microsoft.com/kb/928218/en-us |
#9
|
|||
|
|||
Can't install Office 2007 SP2
Your data should be in non-office folders, so you won't lose it. When the
uninstall instructions say to delete a file or folder, I renamed them i.e. "Old_Office," so I could have them back if necessary. If you do a system backup before beginning, you can restore the old registry entries if you have a problem. "Paul Wein" wrote: Thank you. When I have the nerve and the time I may have no choice but to bite the bullet and follow your advice: Uninstall Office 2007 and then reinstall from the original disc. What happens to all my data? Does it magically reappear? I regularly backup my computer but will everything in outlook come back the same way especially if some of the original data is corrupted? Paul "lagunasrfr" wrote: SOLVED - Can't install Office 2007 SP2 "Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? __________________________________________________ __________________ I broke down and did a manual uninstall of Office 2007. It was easy, but tedious. Be sure to print the instructions off and make notes as you go. Re-install worked perfectly. Make sure you have a valid office 2007 disk because it will ask you for the license code. See: http://support.microsoft.com/kb/928218/en-us |
#10
|
|||
|
|||
Can't install Office 2007 SP2
Thanks for the information; I will attempt it when necessary. However if my
data is corrupt will reinstalling it cause the same problem in the future. Were you able to install SP1 & SP2 both with no difficulties? "lagunasrfr" wrote: Your data should be in non-office folders, so you won't lose it. When the uninstall instructions say to delete a file or folder, I renamed them i.e. "Old_Office," so I could have them back if necessary. If you do a system backup before beginning, you can restore the old registry entries if you have a problem. "Paul Wein" wrote: Thank you. When I have the nerve and the time I may have no choice but to bite the bullet and follow your advice: Uninstall Office 2007 and then reinstall from the original disc. What happens to all my data? Does it magically reappear? I regularly backup my computer but will everything in outlook come back the same way especially if some of the original data is corrupted? Paul "lagunasrfr" wrote: SOLVED - Can't install Office 2007 SP2 "Mitch" wrote: I downloaded the 290 MB file to manually update Office 2007 to SP2. However, when I run that huge file, it generates an error message saying "The detection falied, this can be due to a corrupted installation database." I then tried to reinstall Office 2007 from the original installation file (I bought it online and downloaded the installation file) but that failed, too. That error message read only "Setup did not complete successfully. We are sorry for the inconvenience. An error occured [sic] during the installation, and setup was unable to complete. Please tell Microsoft about the problem." I clicked "Send Error Report" and also looked at the log file that was sent. The last few lines of the log file read: Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Error: Type: MsiOpenDatabase call failed.. MsiAPICallFailure ErrorCode: 110(0x6e). Catalyst execution finished: 05/02/2009 12:07:31. Return code: 30050. Exception caught: MsiAPICallFailure. PERF: TickCount=32508828 Name=RunSetup Description=End function ================================================== == I am afraid to totally uninstall Office 2007, as I am afraid that I won't be able to reinstall it once it is gone. How can I get SP2 installed? __________________________________________________ __________________ I broke down and did a manual uninstall of Office 2007. It was easy, but tedious. Be sure to print the instructions off and make notes as you go. Re-install worked perfectly. Make sure you have a valid office 2007 disk because it will ask you for the license code. See: http://support.microsoft.com/kb/928218/en-us |
Thread Tools | |
Display Modes | |
|
|