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#1
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Product key is correct...it tells me it is not!
I just bought a new Toshiba laptop and I am trying to set up my email and
first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks |
#2
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Product key is correct...it tells me it is not!
if you just bought it, then
why not call the seller for assistance. Also, toshiba probably has FAQ's for their product as well. if they cannot or will not provide you with any assistance, simply return it for credit and contact your credit card people about charging back the vendor.... in the interim, you might want to use http://www.nirsoft.net/utils/product_cd_key_viewer.html Its possible that maybe you need to use the cd and reinstall the o.s. Hope this helps you figure it out.... "nytola" wrote in message ... I just bought a new Toshiba laptop and I am trying to set up my email and first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks |
#3
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Product key is correct...it tells me it is not!
If your new laptop has a free trial of Office 2003 already
installed on it, then you need to uninstall the free trial software before you install your full copy of Office 2003. See http://support.microsoft.com/?kbid=836178 "You receive an 'invalid product key' error message when you start an Office 2003 program after you install Office Professional Edition 2003" for more information. nytola wrote: I just bought a new Toshiba laptop and I am trying to set up my email and first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks |
#4
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Product key is correct...it tells me it is not!
i just got a pc and its telling me that the product key is incorrect the comp
did not come wit a cd i am putting the product key # from the bottom of pc |
#5
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Product key is correct...it tells me it is not!
"leelee" wrote in message ... i just got a pc and its telling me that the product key is incorrect the comp did not come wit a cd i am putting the product key # from the bottom of pc Well since you are posting to an Office newsgroup I am assuming that you are attempting to activate an Office program. The key from the bottom of the laptop is for the operating system (Windows) and not the Office program. If you purchased the Office program you are trying to activate, you need to find the 25 character activation key provided in the paperwork with your computer. If you are attempting to activate a trial on the laptop, see the paperwork that came with the computer or contact the manufacturer. |
#6
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Product key is correct...it tells me it is not!
i would have to agree. this microsoft product is to be desired. as
sophisticated as technology is why is this so cumbersome to enter a product id? when they mail the product id it is not even in the correct format as the example format they supposedly accept. i am so disappointed with microsoft. off to mac i go! "nytola" wrote: I just bought a new Toshiba laptop and I am trying to set up my email and first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks |
#7
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Product key is correct...it tells me it is not!
off to mac i go! : Don't let the door hit you on the way out. Oh, when you discover you can install and use all of your favorite programs, applications, etc., you'll wish that door hadn't slammed shut. |
#8
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Product key is correct...it tells me it is not!
"disappointed" wrote in message ... i would have to agree. this microsoft product is to be desired. as sophisticated as technology is why is this so cumbersome to enter a product id? when they mail the product id it is not even in the correct format as the example format they supposedly accept. i am so disappointed with microsoft. off to mac i go! "nytola" wrote: I just bought a new Toshiba laptop and I am trying to set up my email and first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks Of course the OP uninstalled the trial version of Office that was on the computer and it's activation assistant and rebooted the computer prior to installing the store bought version with the key on the sticker....... Yeah, right. |
#9
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Product key is correct...it tells me it is not!
LVTravel wrote: "disappointed" wrote in message ... i would have to agree. this microsoft product is to be desired. as sophisticated as technology is why is this so cumbersome to enter a product id? when they mail the product id it is not even in the correct format as the example format they supposedly accept. i am so disappointed with microsoft. off to mac i go! "nytola" wrote: I just bought a new Toshiba laptop and I am trying to set up my email and first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks Of course the OP uninstalled the trial version of Office that was on the computer and it's activation assistant and rebooted the computer prior to installing the store bought version with the key on the sticker....... Yeah, right. And then they will post here when the can't make Office 2007 work on that either! ;-) |
#10
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Product key is correct...it tells me it is not!
"Bob I" wrote in message ... LVTravel wrote: "disappointed" wrote in message ... i would have to agree. this microsoft product is to be desired. as sophisticated as technology is why is this so cumbersome to enter a product id? when they mail the product id it is not even in the correct format as the example format they supposedly accept. i am so disappointed with microsoft. off to mac i go! "nytola" wrote: I just bought a new Toshiba laptop and I am trying to set up my email and first thing is to install Microsoft Office for the first time on the puter. It asks for Product Key number which I did enter correctly....5 times...and it says it is invalid....where does one go from there?? It is the Product Key number on the sticker which is on the CD which came with the computer, it is not a sticker which is sometimes on a computer itself....This is not my first computer and I am familiar with the process...but never had this problem before, I have heard that this can happen if there is a certain font that is not installed, which sounds ridiculous....please answer soon...I have 14 days to decide to keep this thing and I am seriously leaning toward going MAC at this point. Thanks Of course the OP uninstalled the trial version of Office that was on the computer and it's activation assistant and rebooted the computer prior to installing the store bought version with the key on the sticker....... Yeah, right. And then they will post here when the can't make Office 2007 work on that either! ;-) Darn, great minds think alike... |
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