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#1
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Word and Excel hang on insert - object - Create from File
MS Word 2007 always hangs when I click on "Insert - Object - Create from
File" and then click [Browse]. It shows the spinning "busy" icon and never comes back. I have to end up killing the app. I have also had this happen in Excel but not always. In Word, it always happense and nothing has affected this behavior. I've read the posts about the file access dialogs and network printers (which I have) but shutting off the printer and restarting it, leaving the printer off; nothing has altered this hang problem in Word. Once, I opened Outlook which appeared to fix Excel (might have been coincedence) but it had no affect on the problem in Word. However, I just found that after waiting for a very long time (time to write this message), Word is now working! What is causing this behavior?? |
#2
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Word and Excel hang on insert - object - Create from File
Windows XP: Right-click on the My Computer icon on the Windows
desktop or in the Windows Start menu, left-click on Disconnect Network Drive, and disconnect any mapped drives that are not currently available. Windows Vista: Click on Start | Computer | Tools | Disconnect Network Drive, and disconnected any mapped drives that are not currently available. Rod wrote: MS Word 2007 always hangs when I click on "Insert - Object - Create from File" and then click [Browse]. It shows the spinning "busy" icon and never comes back. I have to end up killing the app. I have also had this happen in Excel but not always. In Word, it always happense and nothing has affected this behavior. I've read the posts about the file access dialogs and network printers (which I have) but shutting off the printer and restarting it, leaving the printer off; nothing has altered this hang problem in Word. Once, I opened Outlook which appeared to fix Excel (might have been coincedence) but it had no affect on the problem in Word. However, I just found that after waiting for a very long time (time to write this message), Word is now working! What is causing this behavior?? |
#3
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Word and Excel hang on insert - object - Create from File
Yep, I already thought of that because the time-lag seemed reminiscent of a
network time-out. But I have no mapped network drives. :-( "garfield-n-odie [MVP]" wrote: Windows XP: Right-click on the My Computer icon on the Windows desktop or in the Windows Start menu, left-click on Disconnect Network Drive, and disconnect any mapped drives that are not currently available. Windows Vista: Click on Start | Computer | Tools | Disconnect Network Drive, and disconnected any mapped drives that are not currently available. Rod wrote: MS Word 2007 always hangs when I click on "Insert - Object - Create from File" and then click [Browse]. It shows the spinning "busy" icon and never comes back. I have to end up killing the app. I have also had this happen in Excel but not always. In Word, it always happense and nothing has affected this behavior. I've read the posts about the file access dialogs and network printers (which I have) but shutting off the printer and restarting it, leaving the printer off; nothing has altered this hang problem in Word. Once, I opened Outlook which appeared to fix Excel (might have been coincedence) but it had no affect on the problem in Word. However, I just found that after waiting for a very long time (time to write this message), Word is now working! What is causing this behavior?? |
#4
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Word and Excel hang on insert - object - Create from File
Hi Rod,
Have you tried repairing your Office installation? You can do this via the Control Panel ('Add/Remove Programs' or 'Programs and Features') or via Word/Excel Options|Resoures|Diagnose. -- Cheers macropod [Microsoft MVP - Word] "Rod" wrote in message ... MS Word 2007 always hangs when I click on "Insert - Object - Create from File" and then click [Browse]. It shows the spinning "busy" icon and never comes back. I have to end up killing the app. I have also had this happen in Excel but not always. In Word, it always happense and nothing has affected this behavior. I've read the posts about the file access dialogs and network printers (which I have) but shutting off the printer and restarting it, leaving the printer off; nothing has altered this hang problem in Word. Once, I opened Outlook which appeared to fix Excel (might have been coincedence) but it had no affect on the problem in Word. However, I just found that after waiting for a very long time (time to write this message), Word is now working! What is causing this behavior?? |
#5
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Word and Excel hang on insert - object - Create from File
Hadn't done that; worth a try, I guess. However, when I went to control
panel, it only promoted with a dialog to remove rather than the old, remove/repair/install dialog. I am running Home/Student so maybe it behaves differently? Or maybe, under Vista, the dialog is misleading and, after saying yes to "uninstall" it comes up with the old dialog? "macropod" wrote: Hi Rod, Have you tried repairing your Office installation? You can do this via the Control Panel ('Add/Remove Programs' or 'Programs and Features') or via Word/Excel Options|Resoures|Diagnose. -- Cheers macropod [Microsoft MVP - Word] "Rod" wrote in message ... MS Word 2007 always hangs when I click on "Insert - Object - Create from File" and then click [Browse]. It shows the spinning "busy" icon and never comes back. I have to end up killing the app. I have also had this happen in Excel but not always. In Word, it always happense and nothing has affected this behavior. I've read the posts about the file access dialogs and network printers (which I have) but shutting off the printer and restarting it, leaving the printer off; nothing has altered this hang problem in Word. Once, I opened Outlook which appeared to fix Excel (might have been coincedence) but it had no affect on the problem in Word. However, I just found that after waiting for a very long time (time to write this message), Word is now working! What is causing this behavior?? |
#6
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Word and Excel hang on insert - object - Create from File
Hi Rod,
The repair option should be there. If not, you can do a repair via the installation media. -- Cheers macropod [Microsoft MVP - Word] "Rod" wrote in message ... Hadn't done that; worth a try, I guess. However, when I went to control panel, it only promoted with a dialog to remove rather than the old, remove/repair/install dialog. I am running Home/Student so maybe it behaves differently? Or maybe, under Vista, the dialog is misleading and, after saying yes to "uninstall" it comes up with the old dialog? "macropod" wrote: Hi Rod, Have you tried repairing your Office installation? You can do this via the Control Panel ('Add/Remove Programs' or 'Programs and Features') or via Word/Excel Options|Resoures|Diagnose. -- Cheers macropod [Microsoft MVP - Word] "Rod" wrote in message ... MS Word 2007 always hangs when I click on "Insert - Object - Create from File" and then click [Browse]. It shows the spinning "busy" icon and never comes back. I have to end up killing the app. I have also had this happen in Excel but not always. In Word, it always happense and nothing has affected this behavior. I've read the posts about the file access dialogs and network printers (which I have) but shutting off the printer and restarting it, leaving the printer off; nothing has altered this hang problem in Word. Once, I opened Outlook which appeared to fix Excel (might have been coincedence) but it had no affect on the problem in Word. However, I just found that after waiting for a very long time (time to write this message), Word is now working! What is causing this behavior?? |
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