Missing Subfolders

Opened up Outlook Express this morning and found my many subfolders of my
Inbox missing. I now have only the Inbox folder, with no "+" or "-" symbol
next to the Inbox to expand the view. Also, lots of inbox messages are
missing. They jump from last night's received inmail to November of 2005.
Finally, all of my Newsgroups are missing. Any idea how I can get them all
back? Only thing I did last night was respond "yes" to the "compact folders"
query, which I've done before without incident. Thanks. - Nick Davis

"sandiegonick8" wrote in message
...
Opened up Outlook Express this morning and found my many subfolders of my
Inbox missing. I now have only the Inbox folder, with no "+" or "-" symbol
next to the Inbox to expand the view. Also, lots of inbox messages are
missing. They jump from last night's received inmail to November of 2005.
Finally, all of my Newsgroups are missing. Any idea how I can get them all
back? Only thing I did last night was respond "yes" to the "compact
folders"
query, which I've done before without incident. Thanks. - Nick Davis

It sounds like you might have been switched to an old OE Identity.
In Help | About what are the version numbers for msoe.dll and inetcomm.dll?

View | Layout
Enable the Folder List.
If there is a + in front of Deleted Items, click it.
If the folders are there, drag them up to Local Folders.

If that isn't it, Go to Tools | Options | Maintenance | Store Folder and
write down where OE is storing its data.
Close OE.
Open Windows Explorer.
If you have Win2K, WinXP or Win2K3 go to Tools | Folder Options | View and
set it to show hidden files and folders.
Go to OE's store folder. If the DBX files for the missing folder are there,
move them to an empty Windows folder. Use one of these tools to extract the
messages:
DBXtract ($5): http://www.oehelp.com/DBXtract/
DBXpress: ($25) http://www.oehelp.com/DBXpress/Default.aspx
The second is faster and has more capabilities.
Do NOT extract the messages to the desktop.
You can drag the messages from a Windows folder back to a folder in OE's
Folder List.

And if that still doesn't do it, buy DBXpress. It can still extract
messages from the hard drive, even though they've been deleted.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

From another post:
--
Ronald Sommer

Do you find a bunch of BAK files in your Recycle Bin?

See http://aumha.net/viewtopic.php?p=135065#135065; also see the Notes
section of the following KB article for an explanation of sorts:

All e-mail items may be missing when you start Outlook Express 6 Service
Pack 1
[NB: Despite what the KB article might imply, you do NOT need to install
KB918766!]
http://support.microsoft.com/kb/918069

To restore a BAK file in the Recycle Bin to your store folder:

1. Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

[In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are marked as
hidden by default. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders via Start Control Panel Folder Options
View.]

2a. Close OE.

2b. In Windows Explorer, navigate to your store Click on the DBX file
associated with the missing, or empty, folder (e.g., Inbox.dbx) and Move
(drag) it to your desktop for safety's sake.

3. Minimize the store folder.

4. Open OE:

- If the folder in question is missing, create a new folder with the same
name as the one you want to restore (e.g., if the file to restore is
Saved.bak, name the new folder Saved). Open the new folder (important!) and
then close OE.

- If the folder is still there (e.g., Saved.dbx) but just empty, continue to
Step 5.

5a. Close OE.

5b. Open the Recycle Bin and right-click on the BAK file you want to restore
(e.g, Saved.bak) and select Restore. Now re-open your store folder and
rename the file, replacing the BAK extension with DBX (e.g., rename
Saved.bak to Saved.dbx).

6. Close Windows Explorer, open OE and you should find your messages have
been restored to the folder in question.

7. Assuming all is well, you may now delete the DBX file that you moved to
the desktop in Step 2 above.

If, however, the folder is still empty, run this recovery tool of MVP Steve
Cochran's on the DBX file that you moved to the desktop in Step 2 above:

DBXpress
http://www.oehelp.com/DBXpress/Default.aspx

Also see http://www.oehelp.com/OETips.aspx (#2 and #4)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


"sandiegonick8" wrote in message
...
: Opened up Outlook Express this morning and found my many subfolders of my
: Inbox missing. I now have only the Inbox folder, with no "+" or "-" symbol
: next to the Inbox to expand the view. Also, lots of inbox messages are
: missing. They jump from last night's received inmail to November of 2005.
: Finally, all of my Newsgroups are missing. Any idea how I can get them all
: back? Only thing I did last night was respond "yes" to the "compact
folders"
: query, which I've done before without incident. Thanks. - Nick Davis